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Triple Peaks Roofing & Construction Inc

Roofing, Siding Service, Gutter Repair and Replacement,

About us

We are a full service roofing company. We also offer siding, windows, doors, and a towable dump trailer service. We have 12 employees to serve your roofing needs. We have professional Subcontractors that go through a rigourous background check for your other needs. We don't have a state license as Ohio doesn't offer them for roofing contractors. We are working with state legislation to change this fact therefore the companies that actually pay their workers compensation and Insurance will stand out more. Our emergency service starts at $150.00 per hour and is billed therafter at $110.00 per hour for two professional roofers. Materials plus 10% at final billing. We are a minority owned company that believes in taking care of our employees. We have Health Insurance for every employee along with a retirement plan set in place. We understand the benefit of taking care of our employees as this makes for more cohesion in the workplace and keeps the best of the best within our team. Every year we set up teams within the company on a volunter basis and do the Breast Cancer Walk. We are also currently working on a project to help those in need though Professional Remodel Ohio. All of our shingles are taken to a green facility where they use them after being recycled for new asphalt based roads. Award winning. Additional email - [email protected].

Business highlights

Emergency services offered
17 years of experience

Services we offer

Commercial & Residential Asphalt Shingles, Metal & Rubber Roofing, Slate Repairs, Snow Removal, Ventilation Systems Installed, & Green Roofing Systems.

Services we don't offer

Window Repair.

Amenities

Eco Friendly Accreditations

Yes

Emergency Services

Yes

Warranties

Yes

Accepted Payment Methods

  • PayPal
  • Financing Available
  • Check
  • Visa
  • Discover
  • MasterCard
Reviews
4.553 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
77%
4
9%
3
8%
2
2%
1
4%

Filter reviews by service

Showing 1-25 of 53 reviews
William D.
Nov 2020
5.0
Roofing, Ceramic Tile Service
Yes, I recommend this pro
Five stars isn't enough for this fabulous company. If one wants to find out why small locally owned businesses are the way to go, give them a try for your roofing needs. We bought our home in 2006. It came with a roof composed of a layer of original shake, plus three full layers of deteriorating asphalt shingle. In 2008, we took a chance on the newly founded Triple Peaks Roofing Co. They did a complete tear off of what was estimated to be 12 tons of old roofing materials and installed a brand new roof and venting. Absolutely fantastic job, fantastic clean-up, particularly given the amount of material removed. Flash forward 18 years. Last week's winds, removed a four to five foot section of ridge vent. I discovered it while mowing the lawn. With rain predicted for Sunday, I was understandably concerned about water damage. I reached out to Triple Peaks about tarping the roof and getting it repaired. They said that they would be out that day. They also asked if I had photos of the damage. I did and they sent me a link to upload them. At about 5PM the owner himself showed up. Not with a tarp, but rather a replacement ridge vent section. As our shingle style has been discontinued, he had also managed to track down a bundle of it so that it would match. He proceeded to install the newly shingles vent. Problem solved and at a way, way more than fair cost. He also left us with the remainder of the bundle should we need any further repairs before it is time to replace the roof. When it is, Triple Peaks definitely will be our first choice.

John H.
Jun 2019
5.0
Roofing, Gutter Repair and Replacement
Yes, I recommend this pro
We’ve known Jeff Heitzenrater and Triple Peaks Roofing and Construction for a couple years now. He was introduced to us by our insurance agent and we first used his services to fix a series of shingles that had blown off our existing roof at the time. Because of his being very responsive to this otherwise small job we kept his name in mind for when it came time to replace our roof. The time for a new roof came this year (2019), and Jeff and Triple Peaks got the call. We received nothing shy of outstanding service from Jeff and Triple Peaks. Very responsive and quite accommodating given our busy schedules. Be it text, phone, or live internet chat, Jeff was there for us and made it happen. His crew were seasoned professionals through and through from their craftsmanship to their demeanor and from day one of the project to the final day and clean-up. Their attention to detail was stellar and the final product was fantastic! What a beautifully well done job! We could not be more pleased with Jeff and Triple Peaks and their outstanding work. Would we use them again? Yes – 100%. Would we recommend them to anyone? Already have – to both friends and neighbors.

ANNETTE C.
Aug 2018
4.0
Roofing
$6,000
The repairs that were made were good. The fact that they nevr showed up when they said they would and never called was extremely irritating. We took many days off work because they said they were coming but didn't. When we called the raceptionist, she could never locate them or give us a reason why they weren't there. When we called the owner, he was able to locate them and get them out to our home the same day to complete the job. I feel they need to do a better job communicating with their customers.

Daniel S.
Aug 2017
5.0
Roofing
Yes, I recommend this pro
$3,300
The repair went well. No more water in my attic and the new section of the roof looks nice. They were fast and responsive.

William O.
Feb 2017
5.0
Roofing
Yes, I recommend this pro
Jeff and his employee arrived on time and went right to work. Jeff had to work in a very small space, but did not take any short cuts. Jeff noticed a leak around a foot vent pipe and sent somebody over the next day to caulk the leak(I was charged for this service). They cleaned up after themselves and I am very happy with their work. When I need a new roof, I will call Triple Peaks Roofing.

Karen R.
Jun 2016
5.0
Gutter Cleaning
Yes, I recommend this pro
$125
I was satisfied and they were very professional.

Debra C.
Oct 2015
5.0
Roofing
Yes, I recommend this pro
$175
It went well.  The bathroom fan vent was in the contract from 3 years ago but wasn't done when the new wood and shingles were installed and the dryer exhaust was not.  The house recently sold but was contingent on these two items being installed by a roofer, I was anxious to get this done due to a deadline by the buyer.  I called Triple Peaks since they replaced the roof 3 years ago.  Jeff came out the next day and took care of both and only charged me for installing the dryer vent.

Bernadette W.
Oct 2015
5.0
Roofing
Yes, I recommend this pro
$350
Came home at 6:30pm on 10/1/15 to find a dangling piece of metal facing hanging from the front peak of my roof. I also noticed that with the strong wind we were having that evening, there was the potential for this piece of metal to break our front bedroom window due to the strong wind.
Concerned that I might have a more serious situation pending, I tried to locate a roofing contractor that could come out that night to
re-attach the the facing.  Triple Peak Roofing responded to my distress call!  With-in an hour, Angela and her husband Jeff both showed up, after hours (7:30pm), to re-attach the metal facing on our roof.  
They were both pleasant, kind, informative, and professional.  Jeff climbed up on the roof, at dusk, nailed back the metal facing and also checked the other facings to see if they were secure.  He also informed me of other options I could take if I choose to replace the metal 
facing that had gotten bent by the wind. 
Sometime in the near future there is the potential that we may need a new roof.  If that becomes the case, I will definitely consider
Triple Peak Roofing!!! 

Response from Triple Peaks Roofing & Construction Inc

"Thank you....we were glad to help you!"


Thomas S.
Jun 2015
5.0
Roofing
Yes, I recommend this pro
$15,000

Good - we had some weather interruptions but overall everything went smoothly. We had some water damage and needed to replace roof as it was over 15 years old. We picked the medium price roof and it looks beautiful. Also the contractor who did the new gutters was wonderful. Though a bit pricey - we are very pleased with the work performed and the new roof and gutters. The guys cleaned up the area and the roof was inspected by Triple Peaks 3 times to make sure it was perfect and the yard was cleaned up.

Response from Triple Peaks Roofing & Construction Inc

"The rating appears to be incorrect and would like this to be reviewed. Please read the comments of the customer as he stated that the roof is beautiful and the gutters are wonderful. These comments do reflect a "F" rating."


Ryan J.
May 2015
5.0
Roofing, Siding Service + 1 more
Yes, I recommend this pro
unknown

Randy D.
May 2015
5.0
Roofing, Siding Service + 1 more
Yes, I recommend this pro
$600
unknown

John K.
Feb 2015
5.0
Roofing
Yes, I recommend this pro
$3,000
The owner responded promptly to my call. The work was done in cold and snow. Roof looks great. Crew did a good job of clean up.

VALERIE G.
Jan 2015
5.0
Roofing
Yes, I recommend this pro
Our roof had wind damage (missing shingles) so insurance covered cost of replacement. Even though we only paid deductible, I shopped around and found Triple Peaks to be competitively priced with top quality materials and service. Roof was a complete tear-off. They covered entire house in tarp, didn't damage any of our shrubs, trees, etc., and completed the entire job in a day and a half. The crew were very thorough about cleanup and addressed any concerns I had. Only downside: wish they would have told me it would be difficult to exit the house while they worked, but that was a small inconvenience.

Richard T.
Dec 2014
5.0
Roofing
Yes, I recommend this pro
$1,500
My experience with them went fine. It was good. They fixed the problem we had.

Jerome G.
Dec 2014
3.0
Roofing
$16,000
The owner arrived right on time and was very professional. He examined our roof problem and suggested a solution.He said complete replacement is the only option. His estimate was very HIGH . He did misquote the square footage of the roof by over 20 squares. That is the main reason we did not utilize his services.
Response from Triple Peaks Roofing & Construction Inc

"After reviewing the quote that was provided, it was accurate based on his specific roof which was large range with numerous items that needed to be address to include rotted wood. Since our estimates are based on time and material and not a per square price, he was not misquoted based on squares. We we unable to provide him a quote within his budget."


Sarah R.
Nov 2014
3.0
Roofing, Handyman Service
$8,000
I have a flat roof/deck off the back of the house.  I door opens to the deck letting you walk out.  They did not roll the roof under the door.  A year later water was getting under the door.  The owner came out and repaired the door so it would not leak.
Response from Triple Peaks Roofing & Construction Inc

"According to our records, we provided [member name removed] with a quote on November 1, 2012 however she never selected our company to provide her with roof replacement. This is not our customer nor our work. Please place this review under the correct company who provided these service."


JOHN G.
Nov 2014
4.0
Roofing
Yes, I recommend this pro
Provider gave excellent literature to describe services and to inform the  consumer of better practices in finding service providers.

TIM J.
Nov 2014
1.0
Roofing
If I can't say anything nice, then I am not saying anything at all.
Response from Triple Peaks Roofing & Construction Inc

"We have reached out to this customer for the past month and we have not received any response. This project was done last year and we have received no feed back from the customer that there was a problem with his project to include our Customer Surveys which are sent out after every project requesting feed back on all aspects of the project from the delivery of materials, competency of the workers down to the billing process. We do not understand the reason for this review."


Mesh F.
Aug 2014
5.0
Roofing, Lawn Service
Yes, I recommend this pro
$11,500

This was a great experience start to finish.  Jeff (the owner) came out to give us an estimate.  We had initially met him at the Home Show.  I had several roofing companies come out to give estimates (and so I could interview them) and Jeff was clearly a step above in level of professionalism.  There was no pressure sell or attempt to obscure things with jargon - just a very clear explanation of what he thought was needed, how he would handle the job and what my price point options were.  Initially I was a bit put off by the price - the quotes I received ranged from a low of $8,500 to Jeff's $11,500 for SEEMINGLY the same level of product and service.  Jeff was pretty firm on his price but in the end we're happy we worked with him.

The communication prior to starting the job could not have been better.  Angela and Molly kept me posted on the start date and things I'd want to consider when the job was being performed.  They asked about any special bushes or plants we wanted to have protected etc.

The crew showed up absolutely on time and ready to work - and it was a good sized crew.  A nice touch was friendly notices they placed on the doors of our neighbors explaining the noise and welcoming their input. Turns out our neighbors loved these guys!  They were so professional and respectful.  Our tear off ended up being much more difficult because we have a very solid, plank roof and so the nails were difficult to remove - and it was a super hot day.  There was not one word of complaint about the extra half day it took to complete the tear off.  Instead, Triple Peaks sent an even larger crew the next day to make sure the job was completed in the time they had promised.

I have to admit I was a bit skeptical about how clean my place would be when they left - roof removal makes a big mess!  End of the day they took a couple of HOURS to make sure that it looked like they had never even been there.  The place was immaculate.

The roof looks great!  Its obvious they had great attention to detail - everything looks lined up and matched properly.  The flashing looks so much better than what we had before.

A day later one of their supervisors came over to do their "40 Point Inspection".  Here again I figured someone would come over, walk around the house and be gone in 10 minutes after collecting the final payment.  This guy went up on the roof, into my attic, walked the entire grounds - spent nearly an hour inspecting before he was satisfied - and he made sure he had answered any questions I had and that I was actually happy.  They pay a LOT of attention to the cleanliness of how they leave the worksite.

The ultimate proof will be when it rains but for now it looks super good and we are VERY satisfied.  Was the price a little high?  Probably.  But when considering the value provided there is no doubt that you get what you pay for.  I strongly recommend Triple Peaks.



John A.
Aug 2014
5.0
Roofing
Yes, I recommend this pro
$350
Called and talked with Angela.  She was very responsive.  I wasn't sure what type might be needed.  Angela had me text her a photo so that they might be able to determine what repairs would be needed, if any.  Angela had a crew available and sent them on the way. The guys showed up and completed the repair within an hour.  It ended up being a minor repair, but from star to finish, it took all of about 2 hours.  Great response.

Ruby S.
Jun 2014
4.0
Roofing
unknown
Response from Triple Peaks Roofing & Construction Inc

"We have contacted the homeowner and apologized that a follow up phone call was not made for shingle repairs."


Maurice N.
May 2014
5.0
Roofing
Yes, I recommend this pro
$250
unknown

Beverly Ann C.
Apr 2014
5.0
Roofing
Yes, I recommend this pro
Very well. After repairing the panels, Jeff answered questions to help determine when to act before damage will occur. Reasonable fee for service exact amount unknown.

Cathy C.
Apr 2014
5.0
Roofing
Yes, I recommend this pro
$200
We needed a shingle replaced on our roof after a home inspection.  Things have been hectic after selling our house.  This company came right out with a break in the rain and took care of the shingle.  They gave us a significant discount off their minimum charge.  We are very thankful for their quick friendly help.

Beverly Ann C.
Mar 2014
5.0
Roof Cleaning
Yes, I recommend this pro
.
Showing 1-25 of 53

Licensing

Bonded

Insured

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

Triple Peaks Roofing & Construction Inc is currently rated 4.5 overall out of 5.
Monday: 8:00 AM - 5:00 PM Tuesday: 8:00 AM - 5:00 PM Wednesday: 8:00 AM - 5:00 PM Thursday: 8:00 AM - 5:00 PM Friday: 8:00 AM - 5:00 PM Saturday: Closed Sunday: Closed
Triple Peaks Roofing & Construction Inc accepts the following forms of payment: PayPal, Financing Available, Check, Visa, Discover, MasterCard
No, Triple Peaks Roofing & Construction Inc does not offer free project estimates.
Yes, Triple Peaks Roofing & Construction Inc offers eco-friendly accreditations.
No, Triple Peaks Roofing & Construction Inc does not offer a senior discount.
Yes, Triple Peaks Roofing & Construction Inc offers emergency services.
Yes, Triple Peaks Roofing & Construction Inc offers warranties.
Triple Peaks Roofing & Construction Inc offers the following services: Commercial & Residential Asphalt Shingles, Metal & Rubber Roofing, Slate Repairs, Snow Removal, Ventilation Systems Installed, & Green Roofing Systems.
Window Repair.

Contact Information

805 Sharon Dr, Westlake, OH 44145

Service Hours

Sunday:Closed
Monday:8:00 AM - 5:00 PM
Tuesday:8:00 AM - 5:00 PM
Wednesday:8:00 AM - 5:00 PM
Thursday:8:00 AM - 5:00 PM
Friday:8:00 AM - 5:00 PM
Saturday:Closed
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