Mr. Handyman of Cleveland's Northwest Suburbs

very well, they were extremely professional, showed up on time and were done before i knew it. didn't think it would make that much of a difference, but now im almost too hot, so i took my shirt off

Have used before. They do good work. Usually they charge by the hour and then I pay for the part they had to buy. It's usually a set rate. They couldn't get me just the deadbolt alone. We had to get the set with the deadbolt with the handle. My daughter said something the other day, said she couldn't get it open very well. I'm watching to see if that's going to be a problem. I try to make sure I have enough things for them to do for the whole hour so you get your money's worth.

I had a handle where the lock part wasn't working anymore. I didn't like the handle to begin with. I asked if they was going to be time to repair that if it was going to be possible to replace all that and I tried to specify what kind of handle I really wanted, not the original one that came with the door. I was very happy. That's all I can say. Now I don't pinch myself I open the screen door. I never have them come out for just one item. I want to say it was a paint job. These are really simple jobs. Touch up jobs inside.

They are down in my book as the people I turn to because I've been happy with their services all the time.

The price seems pretty fair. On bigger jobs they send two people but most times just one. 

I've had a pretty good experience, they've done a lot better then the people I used before.

It turned out okay.

Dan was the technician and he was so friendly and clearly knew what he was doing. My fencing had some damage and I was worried about my dogs getting out, Mr. Handyman made an appointment promptly and Dan arrived on time and finished quickly. Not only did he fix my fencing, but when he was done he fixed other areas of my fencing that needed some work! This puts my mind at ease with my dogs and I am so happy I chose Mr. Handyman. Thank you for your quick and above and beyond work!

Great service with Nick and Mr Handyman. He arrived right on-time, was professional, polite and did a great job. Completed all of my projects (including fan assembly and removal) very quickly and without issue. Will absolutely be hiring them again.

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I am a Dan fan...big time! He works really fast, cleans up, eager to help and do a job right. He seems to ask himself how he could do a job differently to save me money. Dan the Handyman is a great help to me.

Three business days before my scheduled appointment of June 21, 2016 they called and cancelled. Jim from Mr. Handyman gave no reason other than they couldn't do it at this time. I had a door jamb that was broke and the door was not lockable so I pleaded for them to please just do that one for safety. He agreed and sent someone over on June 21, 2106. they had given me an estimate $457.00 and 4 hours to replace/repair the jamb and $50 in materials. The worker arrived at 12:45 and left at 2:45 and left for 1/2 hour during that time to get material he had forgot. They charged me the $457.00. I spoke to Mike at Mr. Handyman on July 13th at 10:00 a.m. to discuss why they had not called me to schedule the work on the other two doors. He said Jim had said I cancelled the other two jobs, which I did not. At that time I discussed the cost of the door jamb with labor at $200 per hour (one man). He said the labor includes costs for the time it takes to get to the job as well as the time it took him to come out and do an estimate of the job several weeks earlier. I let him know that this does not seem appropriate as they did not do the rest of my job and they obviously did an abbreviated job on this door jamb since it only took half of the time he estimated. He agreed to refund $100 of the $457.00 I had paid and call me back to schedule the remaining jobs they cancelled after he looked at his schedule. . It is now September 1st and I have never heard from him and never received the $100 refund.

Did a great job on a project that many other companies wouldn't even touch.  Great communication.  Did what they said they would do, when they said they would do it, and charged what they said it would cost.  Would definitely use again and would recommend to others.

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Problem was solved to my satisfaction and raised the grade to a C

Michael Fay and his team just completed a third job for me within the last 9 months.  These guys show up on time, work quickly and efficiently, and do quality work.  I have found them to be quite knowledgeable about a diversity of construction related matters.  They have handled well complex problems that came up during the first two jobs completed for me.

The first job entailed replacing wood that had rotted over several years due to faulty construction -- water had been leaking through siding -- and required the replacement of structural materials in the garage.  The situation was much worse than what we suspected before the guys began the job.  They did a fine job for what I considered to be a fair price.

They next remodeled the kitchen.  We chose to keep the original cabinents.  When the granite installers showed up they discovered that some of the cabinents were not in shape to support the countertops and the cabinents had not been installed properly some 20 years previous.  Michael offered to rebuild the cabinents with quality plywood -- removing the cheap pressboard material used when these things were manufactured.  This saved us a lot of money and several weeks of pain that would have come with having a kitchen ripped up while waiting for new cabinents to arrive.  They did great work also with laying tile and grouting for the back of the countertops.

Michael and team have shown themselves to be honest and quite skilled in doing many different kinds of work.  They have skills far beyond what I envision when i hear the word "handyman."  I would recommend anyone in the Cleveland area to at least get a quote from Michael Fay when considering a home repair or upgrade.

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The experience went wrong when they didn't paint the walls carefully. Painted an entire door upstairs including the latch. They left stains all over the walls. They said racial slurs to me concerning hot sauce. The doors to the bathroom and laundry rooms were only painted on one side. The guy was getting angry and felt like I was trying to tell him how to do his job. They were upset that they had to correct their mistakes. I kept informing him that I would be trying to sell my house, and trying to get top dollar for it. Was getting angry that we were informing him of where things needed to be corrected. Informed him that there was a product that could remove the stains he had left. He began to apply the stain remover after I noticed the stains.

Very professional and friendly. Performed requested repairs timely and did an excellent job.  Work area was immaculate when they left.

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Installer arrived on time and went right to work. He removed the old door and installed the door I bought at a local box store. He keep the work area clean and took the old door with him. He also filled the gaps in the door frame with insulation. The price didn't seem out of line and I will be calling Mr. Handyman in the future.

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The workmanship was excellent. No complaints.

I am totally thrilled. I have been unable to open my front door since painting was done over a year ago. Several of my male friends had attempted to open the door, without success. Nick spent less than ten minutes and had the door open. When I commented that he must be really strong, he told me that he worked smart, not strong. He told me even though I had left the door open for twelve hours after painting, the paint continued to cure and it had adhered to the weather stripping. If I had remembered to open the door the next day after painting, I would have been all right. The door opens more easily now than it has in years. Nick opened my side door in even less time than the front door. He replaced a screw in the top hinge with a longer screw. He told me that the problem with that door is the door frame is not totally square because the foundation is no longer level. He told me that even though the door looks crooked in the frame, it will no longer rub at the top corner because the longer screw holds it in place. Before he left, Nick told me that if I use the company again, I should make a list of all of the things I want done to fill up the time, since they charge by the hour. Even though Nick had completed the job in about a half hour, I was more than happy to write my check because he very efficiently did what my brawny friends were unable to do. Nick was friendly and professional and definitely knew what he was doing.