Kathy's Creative Sewing Center

Sewing Machine Repair, Alterations/Sewing/Decorating

About us

Kathy's Creative Sewing Center is an exclusive Janome Dealership. We carry sewing notions and parts for Janome Sewing Machines. We have finaincing available through GE Home Source

Business highlights

23 years of trusted experience

Services we offer

We do sewing machine repair. We offer children and adult sewing classes. We carry basic sewing supplies. We carry Roberts, Koloa, and Horn Cabinets. We carry RA polyester embroidery thread and Mettler sewing thread.

Services we don't offer

We do not offer customized sewing or embroidery.

Reviews

4.84 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
75%
4
25%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
4.5
value
4.8
professionalism
4.5
responsiveness
4.5
punctuality
4.8
Showing 1-4 of 4 reviews

Charelene S.
03/2013
4.0
sewing machine repair
  + -1 more
Owner was very friendly and stated I needed to make a $100.00 deposit to get my machine repaired. She would then give it to the gentlemen who repairs machines and she would then call me and state what needed to be done, how much it would possibly cost and when I would get my machine back. It was a few days later and the owner called and stated that it would take over one week, because he needed to order a new foot peddle and check on the bobbin, which I was having problems with, and make sure the machine was in working order. About a week later I was told the machine was ready and I needed to pay $77.58. I came in and took my machine home. I was unable to use the machine until 2 weeks ago to discover that I still had problems with the bobbin, since when I sew the thread gathers at the bobbin side of the material. I also discovered that I am unable to get the bobbin to fill in its holder. I will be taking it back to the store in the near future to get this rectified, as soon as I am able.
Description of Work: Sewing machine repair - had the machine repaired, but still having problems with the bobbin gathering and not being able to refill the bobbin case.

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

$177.58

NANCY B.
10/2008
5.0
alterations
  + -1 more
She had templates that aligned the embroidery for me. She took the time to tell me how to use them
Description of Work: Helped with advice about how to place embroidery on garments.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$65

KATHY W.
05/2008
5.0
sewing machine repair
  + -1 more
My sewing machine was brought back to me in a week and it worked beautifully. They did a fine job!
Description of Work: They picked up my sewing machine, and took it to the shop for a repair. It needed to be cleaned and the tension needed to be readjusted.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

NANCY B.
10/2005
5.0
sewing machine repair
  + -1 more
I BROKE THE SELF THREADER WHILE TRYING TO THREAD THE NEEDLE. KATHY'S REPAIR CENTER REPLACED THE MECHANISM IN A TIMELY MANNER. IT NOW WORKS GREAT. THE FEE WAS COVERED BY WARRANTY.
Description of Work: SEWING MACHINE REPAIR: MY NEW JANOME SEWING MACHINE HAS A VERY DELICATE SELF THREADER THAT I CAUGHT & BROKE WHILE TRYING TO THREAD THE NEEDLE.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

    Contact information

    25895 Detroit Rd, Westlake, OH 44145

    kathyscreativesewing.net

    Service hours

    Sunday:
    Closed
    Monday:
    Closed
    Tuesday:
    11:00 AM - 6:00 PM
    Wednesday:
    11:00 AM - 6:00 PM
    Thursday:
    11:00 AM - 8:00 PM
    Friday:
    12:00 PM - 4:00 PM
    Saturday:
    10:00 AM - 4:00 PM

    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Sewing Machine Repair,
    Alterations/Sewing/Decorating

    FAQ

    Kathy's Creative Sewing Center is currently rated 4.8 overall out of 5.

    Sunday: Closed

    Monday: Closed

    Tuesday: 11:00 AM - 6:00 PM

    Wednesday: 11:00 AM - 6:00 PM

    Thursday: 11:00 AM - 8:00 PM

    Friday: 12:00 PM - 4:00 PM

    Saturday: 10:00 AM - 4:00 PM

    No, Kathy's Creative Sewing Center does not offer free project estimates.
    No, Kathy's Creative Sewing Center does not offer eco-friendly accreditations.
    No, Kathy's Creative Sewing Center does not offer a senior discount.
    No, Kathy's Creative Sewing Center does not offer emergency services.
    No, Kathy's Creative Sewing Center does not offer warranties.
    Kathy's Creative Sewing Center offers the following services: We do sewing machine repair. We offer children and adult sewing classes. We carry basic sewing supplies. We carry Roberts, Koloa, and Horn Cabinets. We carry RA polyester embroidery thread and Mettler sewing thread.
    We do not offer customized sewing or embroidery.

    Contact information

    25895 Detroit Rd, Westlake, OH 44145

    kathyscreativesewing.net

    Service hours

    Sunday:
    Closed
    Monday:
    Closed
    Tuesday:
    11:00 AM - 6:00 PM
    Wednesday:
    11:00 AM - 6:00 PM
    Thursday:
    11:00 AM - 8:00 PM
    Friday:
    12:00 PM - 4:00 PM
    Saturday:
    10:00 AM - 4:00 PM