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B-K Glass Window & Door

Founded 1988 • With Angi since November 1997

4.8

(93) Verified Reviews

Business Details

Phone Number

Address

26145 Center Rdg

Westlake, OH 44145

Description

9 employees. No subs. Cost is determined by the job. No travel charges.

Verified Reviews

A few reviews for this pro...
5.0

10/29/2017


Charles M.

Very professional and diligent in their work. Kept our house clean and we there when they said. Very reliable.

Description of Work
Window replacement.

Category replacement windows

1.0

09/29/2017


Stephen D.

Joe came to my home on 8/16/17 to talk with us about how BK could help, and to take measurements. He promised to email me a quote within a few days. Over two weeks later on 8/31/17, having received nothing from him, I called the office and left a message for him to get me the quote. On 9/22/17, still having received nothing over a month after his visit, I called the office again and he picked up. I asked him point blank why it was that he didn't appear to want my business. He apologized and promised to send out the quote. It's now 9/29/17, and I've received nothing from him. As he's not provided me with any additional information or communication, even as a courtesy, I am left with the conclusion that this company is simply not capable of performing the job requested. I wish he would have just told me that. The sad thing is, BK made me a replacement screen door for my patio last year. I engaged them to become a REPEAT CUSTOMER, and this is how I was treated. Will NOT consider this outfit again.

Description of Work
Needed new front entry door system, i.e. door, sidelights, and transom.

Category doors

5.0

05/25/2017


Mike B.

I needed the mirror installed quickly and B-K Glass made room in the schedule. The two employees who installed the mirror were professional and efficient. The final product met all of my expectations. I will definitely use this company again and would recommend it to friends.

Description of Work
Large bathroom vanity mirror cut and installed.

Category glass repair, replacement windows

5.0

10/13/2015


KAREN P.

I had used BK Window for client projects (I am a designer of commercial interiors) & rental properties. All experiences were exceptional, so when it was time to make a substantial investment in my own residence, I called BK for an estimate. I received multiple price quotes from companies recommended by other owners in my building, but chose BK based on their reasonable price and also my comfort with knowing how they performed on other projects. It took awhile to get a representative out to give an estimate (they are busy -- but well worth the wait). When taking a look at our project, Joe was thorough, polite, professional and patiently explained what to expect and the type of solutions his company could offer. This job had challenges: transporting large pieces and equipment up an elevator, working to remove & replace an entire wall of floor-to-ceiling glass panels within 8 hours, moving furniture, scaling a 2 story foyer to get onto a narrow ledge, etc. Installation took 2 days. A four-man crew worked diligently to solve some access issues and everything went smoothly. They were tidy, efficient, knowledgeable when faced with unforeseen issues, courteous, etc. Stellar workmanship and they definitely worked well as a team. We couldn't be happier with every aspect of the final result. It was such a positive experience, the very next day we contacted owner to say we want to replace another 12 of the same large windows immediately (a job we thought we'd do next year or so.) Highly recommend this locally-owned company.

Description of Work
Company replaced 13 large sliding glass doors & windows (each approximately 40" x 96") in our high rise condominium; also fabricated 4 new commercial-grade sliding screen doors of the same size. Have already placed order for more work to be done.

Category glass repair, screen repair, replacement windows, doors

5.0

02/05/2015


Bethany J.

It was a positive experience. They were quick. The price was good and we were very happy with the windows. It was all fine and it was pretty standard so I don't have any complaints.

Description of Work
They did our windows.

Category replacement windows

5.0

11/17/2014


Elaine R.

All went well. Installer was prompt and knew his stuff! Job was completed in a very short time. Very pleased with the replacement glass. Would certainly use again.

Description of Work
Installed low-e argon tempered glass on top and bottom window sash in basthroom. Installed low-e argon glass on top sash of hall window.

Category glass repair

5.0

10/27/2014


Monice J.

They were very good. They worked quietly and efficiently. My only suggestion is that they wear and quot;bootiesand quot; to cover their shoes, since they tracked in a bit of leaves and dirt. Overall, that was fairly insignificant, and I am pleased with the results.

Description of Work
The technicians replaced a number of glass panes that had broken seals.

Category glass repair

5.0

09/17/2014


Susan H.

The mirror came from their supplier cut incorrectly. The timing wasn't as promised. They went out of their way to get the supplier to rush through another cut instead of waiting for another week and a half. They cut the cost of the installation. They put it into the frame for free. They're very friendly and very knowledgeable. They explained everything to me and they went out of their way to make sure it was right very quickly.

Description of Work
B-K Glass is the one I went to. I had a very large old picture frame and I wanted a doubled mirror cut to fill that. I ended up taking some screens back to them.

Category glass repair

5.0

09/10/2014


Tim S.

He showed up on time, looked at the window to make sure what was needed. It was a Pella window and not just a simple replacement. He had to do the work from inside. He put down a drop cloth to protect my carpet. He then carefully remove the wood trim, glass and adhesive. He cut the glass, reversed the process, cleaned up and finished the job. The cost was exactly what they quoted over the phone and took around an hour. We were very pleased with this company.

Description of Work
Replaced a cracked window glass on a Pella window.

Category glass repair, replacement windows

5.0

05/01/2014


Lawrence H.

They were quick. They did what I asked them to do. The price I thought was good. I dropped it off, they did it at the time frame they said.

Description of Work
B-K Glass Window & Door fabricated some vintage medicine cabinet mirror doors for me.

Category glass repair

5.0

04/29/2014


KAREN P.

I own both residential and commercial real estate and BK is always my first choice when I need glass, door or window replacement. In addition, I'm also an interior designer and primarily work on commercial spaces; while I seek competitive bids for my clients depending on the services and products needed---most of the time we end up hiring BK. Service techs are courteous when coming on-site to give estimates, work is performed promptly and thoroughly---and the staff is very good about answering my calls and getting answers. (Often I am not at a job site when it is bid or installation occurs, so it's critical that my concerns and questions can be taken care of over the phone during a project.)

Description of Work
Installed new sliding glass patio doors, interior glass panels for hair salon, replacement windows.

Category glass repair

5.0

02/17/2014


john P.

They were prompt, and professional. Set up did the job and were gone pretty quickly. They had all the proper parts and tools to do the job.

Description of Work
Replaced broken glass on two windows

Category glass repair, replacement windows

5.0

01/28/2014


Joseph T.

Well pleased. Clean efficient, courteous.

Description of Work
Removed fogged bow windows (2) and replaced with remanufactured glass.

Category glass repair

5.0

01/23/2014


John C.

Stopped intoi shop on center ridge with questions about my old Lincoln windows. They were very helpful in making me understand what was wrong with my windows and suggested that they will likely need replacing, but still had some life.

Description of Work
Advice

Category glass repair

5.0

01/06/2014


Jason M.

Contacted B-K Window and scheduled an in-house estimate to replace a glass window pane in our 1912 house. Bob came out when scheduled and provided an estimate. The following week I called to schedule the work and Bob was out performing the work a few days later. Work took about an hour start to finish. Bob was friendly, as well as professional and knowledgeable. Not certain on whether we could have the work performed for cheaper; we went with B-K as a result of other reviews and Bob's professionalism.

Description of Work
Glass window replacement.

Category glass repair, replacement windows

5.0

12/21/2013


DAVID P.

Purchased a piece of tempered glass for a boat windshield. Great service.

Description of Work
I contacted B-K Glass Window & Door.

Category glass repair

3.0

10/19/2013


Kevin S.

All windows were repaired as requested and done when they said. For this service I give them a 100%. However, when I requested storm windows on a couple single panes at my house, they would get a failing grade. They did show up to my house, measured what they needed and said a quote would be emailed. I waited a week, nothing was received. I called and they apologized and said it would be sent. I waited a couple days and still nothing. I called 1 more time and was told the guy that came out was very busy and it would be done. Still nothing 2 months later...lol if you don't want the work, tell me that up front, I would not be offended.

Description of Work
Repaired broken glass in windows I brought to thier store. There were about 5 or 6 varying in size. They never provided quote for storm windows at my house.

Category glass repair, replacement windows

4.0

09/30/2013


Zarefoss E.

HAVE NOT YET MADE A DECISION.

Description of Work
PROVIDED ESTIMATE FOR REPLACEMENT WINDOW

Category replacement windows

5.0

06/25/2013


Jill H.

Went well. He had no problem taking it apart or putting it back together.

Description of Work
Replaced glass in an old window.

Category glass repair, replacement windows

5.0

04/06/2013


STEVE C.

Excellent service and price. They gave an estimate of less than half of the price of a larger company and the price was exactly what the estimate was, I would definetly use them again.

Description of Work
Fixed windows and a mirror.

Category glass repair, replacement windows

5.0

07/17/2012


Mary Ellen S.

Estimate was performed promptly. Technician explained costs and benefits of double versus triple panes. Arrived on time and replaced the glass. The window looks great.

Description of Work
Replaced a leaky-foggy double- paned window.

Category glass repair, replacement windows

5.0

05/02/2012


Cathy C.

The guy who came to replace the glass was really nice, efficient and left no mess at all. He explained what he was doing and took each window outside to replace the glass. The windows look new! I am very appreciative. I shopped around and by far they had the best price. The glass took several weeks to arrive after being ordered, but I still felt the time was reasonable. I highly recommend this company.

Description of Work
Replaced the bottom glass of 3 bedroom windows that were completely fogged.

Category glass repair

1.0

04/17/2012


Tom H.

Total fail. They cancelled an appointment of two week's standing at the last moment. Never use.

Description of Work
They were to fix a front door window.

Category glass repair

5.0

01/05/2012


Christine H.

The guy came out in time.He looked at the glass shelf and he said there was no crack line in it.So he placed it back in the china cabinet.He also placed the other shelf for me.

Description of Work
I had a glass shelf that my son and I tried to place in a china cabinet. The shelf was stuck and we could not get it place in right.The edge chipped a little.The guy came out on time and checked the shelf out for me.It was fine no crack line.So he place it in correctly and also did the other shelf me.He did a great job and was professionally.He also took measurements of the china cabinet for me just in case for the future.I would recommend them and will use them in the future.

Category glass repair

5.0

10/13/2011


Leigh K.

The total job is going to cost me $420. They were responsive, punctual and professional. They just haven't done the work yet, but in terms of the guy calling me back and being here to do the estimate and all that went very well.

Description of Work
B-K Glass Window & Door quoted a job for me on the 20th of September and they are going to do it in a week or two. They are going to replace some paints of glass in my windows.

Category glass repair, doors

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    Business Highlights

    Emergency Services OfferedEmergency Services Offered
    Insured
    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves.To find more licensing information for your state, visit our Find Licensing Requirements page.
    General Information
    Free Estimates
    Yes
    Eco-Friendly Accreditations
    No
    Payment Options
    Check, Visa, MasterCard
    Emergency Service
    Yes
    Warranties
    Ask for Details

    Services Offered

    Windows & doors - installation & replacement, glass, tabletops, shower doors, mirrors, screen repair, glass shelving, re glaze, re screening & patio doors. Siding & trim.

    Services Not Offered

    Glass block, Paint after install, Auto glass.

    Frequently Asked Questions & Answers about B-K Glass Window & Door

    How is B-K Glass Window & Door overall rated?

    B-K Glass Window & Door is currently rated 4.8 overall out of 5.

    What days are B-K Glass Window & Door open?

    B-K Glass Window & Door is open:

    Monday: 8:00 AM - 5:00 PM

    Tuesday: 8:00 AM - 5:00 PM

    Wednesday: 8:00 AM - 5:00 PM

    Thursday: 8:00 AM - 5:00 PM

    Friday: 8:00 AM - 4:30 PM

    What payment options does B-K Glass Window & Door provide

    B-K Glass Window & Door accepts the following forms of payment: Check, Visa, MasterCard

    Does B-K Glass Window & Door offer free estimates?

    Yes, B-K Glass Window & Door offers free project estimates.

    Does B-K Glass Window & Door offer eco-friendly accreditations?

    No, B-K Glass Window & Door does not offer eco-friendly accreditations.

    Does B-K Glass Window & Door offer emergency services?

    Yes, B-K Glass Window & Door offers emergency services.

    Are warranties offered by B-K Glass Window & Door?

    No, B-K Glass Window & Door does not offer warranties.

    What services does B-K Glass Window & Door offer?

    B-K Glass Window & Door offers the following services: Windows & doors - installation & replacement, glass, tabletops, shower doors, mirrors, screen repair, glass shelving, re glaze, re screening & patio doors. Siding & trim.

    Are there any services B-K Glass Window & Door does not offer?

    Glass block, Paint after install, Auto glass.