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Advanced Air Duct Solutions, Inc.
Founded 1995 • With Angi since January 2003
Phone Number
Address
3545 Dover Center Rd
Westlake, OH 44145
Description
Advanced Air Duct Solutions, Inc. if a family owned and operated business. We have the highest quality of customer care in the industry. You will be working directly with the owner, Rick, from start to finish to ensure your satisfaction. Whether you have experienced poor service from others in the past or are just looking for someone to do things right the first time around, we will meet you where you are at every time. Advanced Air Duct Solutions, Inc. has a proven 12 step process that lets you know exactly what to expect every step of the way! We even give you before and after pictures of your ducts because we believe there is no better judge of when a job is done than those who have to live with it. We are looking forward to having the opportunity to talk to you about your Air Duct and Ventilation needs. Give us a call today!!
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Verified Reviews
A few reviews for this pro…
12/31/2019
- Because we were having furnaces replaced, accelerated their availability, coordinated with the furnace installer. - Kim was pleasant, helpful, thorough - Returned my after-hours voicemail with a Saturday phone call - Were prompt, worked efficiently - Owner Rick was on the job, Brian and AJ were polite, careful, and personable - Although I'd failed to specify dryer vent cleaning, they were able t...
DESCRIPTION OF WORK
air duct cleaning
CATEGORY air duct cleaning,dryer vent cleaning
09/22/2019
They are very much in demand so it was hard to schedule them and difficult to communicate to schedule. I was finally able to schedule with Kim via email. I booked it way out because they were so busy. They were nearly an hour late, but they did call to alert me to that. I appreciated it. It is a long setup and I wish they would have told me what they were doing in more detail. They answered my que...
DESCRIPTION OF WORK
Air ducts and dryer vent cleaning
CATEGORY air duct cleaning,dryer vent cleaning
SERVICE PROVIDER RESPONSE
Hello Member, Thank you for taking the time to review our services. We really do appreciate when customers provide us feedback, especially honest feedback. That is what Angie's is for. What we'd like to do is have Rick, the owner of Advanced, come out and inspect the dryer vent. Our guys are paid hourly, so they do not short cut due to a freebie. It's all the same to them. The normal dryer vent cl...08/03/2018
I contacted this company to arrange air duct cleaning. I was immediately directed to the company's voice mail during which time I left a message requesting service. It's been several days and no attempt has been made to contact me; therefore, I selected another "Super Service Award" company that immediately fulfilled my request. Wouldn't a "Super Service Award" company contact a potential customer...
DESCRIPTION OF WORK
Air duct cleaning
CATEGORY air duct cleaning
SERVICE PROVIDER RESPONSE
Hello Member, I did go back through all of my messages, and I found your call information. I do have the call listed as "returned - left message" I am sorry that we did not connect, and sincerely hope that your air duct cleaning needs for your [Member Information Removed] Condo were met.07/17/2018
Technicians were on time and did a thorough, efficient cleaning.
DESCRIPTION OF WORK
Air Duct Cleaning
CATEGORY air duct cleaning
SERVICE PROVIDER RESPONSE
Hello member! Thank you for reviewing our services! Enjoy your clean and healthy ductwork!04/18/2018
The technicians were very friendly. The process was mostly as clean as they explain, except for a couple vents that blew up dust from the vents into the room. As soon as they finished the air duct cleaning, the master bathroom temperature dropped 3 degrees. We recently had this fixed and have a thermostat in that bathroom. The owner Rick said sometimes the flapper in the vent moves when they clean...
DESCRIPTION OF WORK
Air Duct Cleaning
CATEGORY air duct cleaning
SERVICE PROVIDER RESPONSE
Dear Member, We are very disappointed in your review of our services, as we take them very seriously. I am going to address your comments one piece at a time, as we have our own side of the story that deserves to be shared with Angies List members. 1) You and I spoke about the 3 degree difference immediately after I received your call. We then scheduled a time for Rick to come over to check your d...Services Offered
Residential and commercial air duct cleaning, in-slab air duct coating featuring the patented Duct Armor product, and dryer vent cleaning and repairs.
Services Not Offered
Furnace repairs.
General Information
Free Estimates
Yes
Payment Options
Check, Visa, MasterCard, American Express, Discover, Financing Available
Senior Discount
$25.00
Emergency Service
No
Warranties
Satisfaction