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Charter Oaks Tree & Landscaping Co Inc logo

Charter Oaks Tree & Landscaping Co Inc

4.9(
165
)
Tree Service, Landscaping, Pavers and Hardscaping Service,

About us

Experienced, Dependable and Committed, Charter Oaks Tree & Landscaping Co., Inc. has been a locally and family owned business in Central Ohio since 1984. Our owner, Phil Mallory, is a certified arborist #OH -0725A and he carries on his family tradition of top-rated service, making sure you have a quality experience each time you need us. We believe it should be easy to find trusted partners to help you properly care for your trees. We understand that you need a company offering a wide range of services at a great value. Our services include: Diagnosis and treatment of tree diseases and deficiencies, trimming and removal of trees. Our expert staff includes: Certified Arborists, Licensed Ohio Pesticide Applicators and Trained Tree Technicians who adhere to the standards set by the International Society of Arborculture in all aspects of tree care.

Business highlights

Family owned & operated
Emergency services offered
LGBTQ+ Friendly
40 years of experience

Services we offer

Certified Arborist, Tree Pruning, Tree Removals, Stump Grinding, Tree Cabling and Bracing, Disease Diagnosis and Treatment, Fertilization. 24/7 Emergency services also available!

Services we don't offer

Patio Installation, Stone Work, Mowing, weeding, mulching, sod, tree and shrub planting

Amenities

Emergency Services

Yes

Free Estimates

Yes

Senior Discount

5%

Accepted Payment Methods

  • Financing Available
  • Check
  • Visa
  • MasterCard
Our recent projects
  • 8
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    Assorted photos uploaded by Charter Oaks Tree & Landscaping Co Inc

Reviews
4.9165 Reviews
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Number of StarsImage of DistributionNumber of Ratings
5
96%
4
2%
3
0%
2
0%
1
2%
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Showing 1-25 of 165 reviews
Stephen R.
Oct 2024
5.0
Yes, I recommend this pro
$2,300
They pruned one tree making it a better shape and took out 3 dyeing problematic trees. Cleaned up all debris and blew off the entire driveway.
Response from Charter Oaks Tree & Landscaping Co Inc

"Thanks [Member Name Removed]! Hope to work with you again!"

KEVIN & JENNY M.
Aug 2024
5.0
Yes, I recommend this pro
$3,000
I had Charter Oaks remove two large trees and trim a third very large tree. They were excellent. They showed up bright and early on the scheduled date and completed the work efficiently and safely. They were courteous and professional. They cleaned up well. The stump grinder showed up the next day. They are my #1 pick for tree work.
Response from Charter Oaks Tree & Landscaping Co Inc

"Thank you so much!"

Dan T.
Jun 2024
1.0
$1,000
Charter Oaks never showed for scheduled service and does not return phone calls or emails. I would use a more reputable tree service company and avoid the unprofessional headaches of this one.
Joe M.
Sep 2023
1.0
Worst company ever, and I was trying to be a repeat customer and was disrespected for it! Requested a quote from this so called "professional" company, and they proved they were anything but after giving me a 6 week runaround. Was told I would have a quote in three or four days after giving them the info they requested, which I did. From that point on, I was given excuse after excuse why I had not received the quote. After a few weeks, they could not even get their story straight. I bent over backwards to accommodate them and to give them repeat business. It finally got to the point where they would just not respond at all, and to this day, I never received a quote from them. Very unprofessional, but in the end they did me a favor. I found a great company that was not only professional, but blew away Charter Oak in every aspect of that business, There are great companies out there, unfortunately this company is not one of them!
Judy S.
Aug 2023
5.0
Yes, I recommend this pro
$1,800
Charter Oaks Tree Service is outstanding. Teri in Customer service is attentive, responsive and cares about their customers and providing excellent service. I have used them 3 times this year to remove trees and stumps. Their workers are excellent, organized, efficient, responsive and leave the property better than they found it. Pricing is good.
Jeff E.
May 2023
5.0
Yes, I recommend this pro
Excellent communication. Timely. Provided all details. Excellent work. Perfect and just as explained and bid.
Response from Charter Oaks Tree & Landscaping Co Inc

"Thanks [Member Name Removed]! We look forward to working with you again!"

Judy S.
Apr 2023
5.0
Yes, I recommend this pro
Jessica was superb in customer service, providing good information, evaluating needs, arranging for service and follow through to see if satisfied. Rustie provided with his assessment visit a good evaluation of needs, what was important and setting priorities. Dave and his staff had great teamwork in taking trees down and giving immaculate clean up to property. The company provides supreme service.
Response from Charter Oaks Tree & Landscaping Co Inc

"Thanks [Member Name Removed]!"

Randall P.
Mar 2023
5.0
Yes, I recommend this pro
$1,989
Brian and his crew from Charter Oaks did an excellent job on March 9, 2023 taking down 2 large pine trees, 3 bushes and chipping up the debris. Four days later a crew came and did a grind on all the stumps. All the workers were friendly, experienced, efficient and they worked safely. They also did a terrific job cleaning up after their work.
Response from Charter Oaks Tree & Landscaping Co Inc

"Thank you for the feedback. We appreciate choosing Charter Oaks for your tree care needs."

Mike S.
Dec 2022
5.0
Yes, I recommend this pro
I had 17 or so large oaks trimmed on 12/8/2022. All service was excellent and completed same day, yard clean up was outstanding. Phil, Teri, Ruskie, Jessica, and team are true professionals. Company is very responsive.
Response from Charter Oaks Tree & Landscaping Co Inc

"Thank you so much [Member Name Removed]! We really appreciate it!"

John K.
Nov 2022
5.0
Yes, I recommend this pro
I'm happy to give Charter Oaks a good review. We've relied on their services ( pruning, tree removal and insect treatment) for several years and have always been satisfied. Friendly, reliable and reasonably priced.
Response from Charter Oaks Tree & Landscaping Co Inc

"Thank you [Member Name Removed]!"

Joseph S.
Nov 2022
5.0
Yes, I recommend this pro
Excellent! I have used their services for several years, and they have always been terrific!
Response from Charter Oaks Tree & Landscaping Co Inc

"Here's to many more years! Thank you [Member Name Removed]!"

Patricia T.
Jul 2022
5.0
Yes, I recommend this pro
Very good contractor. Does great work, does it neatly and cleans up well
Response from Charter Oaks Tree & Landscaping Co Inc

"[Member Information Removed] [Member Name Removed]!"

Barb P.
Jun 2022
1.0
Do not use this company! It took them a month to send someone out to remove stumps. I had 5 small stumps that needed removed. They only removed 3 and tried to charge me for all 5. The owner Teri, accused me of lying and not wanting to pay. I sent photos of the stumps still in my yard and she actually said I was taking pictures of different stumps, not in my yard. When I let them know the job was not complete and that I wanted my bill adjusted or the work completed, she refused. She called me 9 times in just one afternoon and sent me 7 text messages that same day, just wanting to scream and threaten me. She has now said that she is sending me to collection and putting a lien on my home for $200 worth of work that her company did not complete. Teri is beyond unprofessional. She had no interest in resolving the issue and providing customer service. This company will not complete the work and then demand payment and threaten you to receive the money! BEWARE!
Response from Charter Oaks Tree & Landscaping Co Inc

"Our goal is to provide prompt and exceptional service to every customer. Ms. [Member Name Removed] requested an estimate from our company for stump grinding on 5/9/22 at 3 pm for which she provided photos. We emailed an estimate to her on 5/10/22 at 7:38pm. On 5/10/22 at 7:42pm she authorized the work to be done. We schedule our customers in the order in which they approve the work. We serviced this customer 8 business days after receiving acceptance of our contract. On 5/19/22 at 7:27 pm, we informed the customer that we would be out the following business day (5/20/22). At no point did Ms. [Member Name Removed] express that she was unhappy with her estimate or the date that she was provided. We would have been out a few days earlier had the ground not been so wet due to recent rain. The customer was at home when we did the work on 5/20/22. An invoice was sent via email on 5/20/22, 5/24/22, 5/26/22, 6/3/22 and 6/15/22. Ms. [Member Name Removed] expressed no complaints the day we did the work or during any of our attempts to collect payment until we notified her that our third party collection agency would be acquiring the debt due to non payment after 30 days. As a courtesy, we were trying to prevent her from incurring additional fees and late charges. Ms. [Member Name Removed] provided photos of 2 stumps that she alleges we missed and they are clearly different than the ones in the original estimate request."

Beth U.
Jun 2022
4.0
Yes, I recommend this pro
$2,500
From the beginning, Charter Oak was responsive and timely. During the time when we were walking our property with Ruskie, for the estimate, he was approachable and easy to talk and shared his expertise readily. On the day of the work, the 3-man crew who came to our house, was only interested in the safety of our home, making sure that they got everything done accurately and they were even open to our questions and cutting off an additional branch here or there. They even left a few cuttings of the trunk for a keepsake (the tree had a special meaning to the family). After that day, the stump grinder came two days later (exactly when we were told he would come) and completed his work in very short time with no mess left behind. Matter of fact, throughout the entire process ever worker made sure that they cleaned up and tidied up like they weren’t even here!! Thank you to everyone at Charter Oak!!
Response from Charter Oaks Tree & Landscaping Co Inc

"Thank you [Member Name Removed]!"

James R.
Apr 2022
5.0
Yes, I recommend this pro
It went perfectly. The work looks great, with no more sketchy limbs. It looks healthy again, and the work was done timely and professionally! It was well worth the money and I'm Very happy with Charter Oaks and their work!
Response from Charter Oaks Tree & Landscaping Co Inc

"There's nothing better than a happy customer! Thanks Jim!"

Chris S.
Mar 2022
5.0
Yes, I recommend this pro
Everything went smoothly. The owner met with me to discuss the job. He was very professional and knowledgeable. The two-person crew who did the work were also very professional. They pruned three trees. All debris was removed. I also received a call to advise me of when the work would be done. I feel that the cost of the work was reasonable.
Response from Charter Oaks Tree & Landscaping Co Inc

"Thank you [Member Name Removed]!"

Michael C.
Nov 2021
5.0
Yes, I recommend this pro
The 3 man crew took just one day to do the work. One large elm tree was in a landscape area close to a deck. They successfully removed the 50 foot high tree without incident. Very professional approach to their work. Thoroughly cleaned up branches and debris. Thanks to Charter Oaks for a job well done.
Response from Charter Oaks Tree & Landscaping Co Inc

"Thank yo [Member Name Removed]!"

Lane H.
Nov 2021
5.0
Yes, I recommend this pro
$2,000
We had a tree fall on our house and van parked in the driveway after a wind storm. Charter Oaks responded to our request for help quickly and effortlessly. They quickly sent us quotes via email and were here the next day to remove the tree. When they were done, we were very impressed with the whole process from the beginning to the end. The clean up was even very impressive and the stump was ground out the following day. I would highly recommend Charter Oaks to anyone who is looking for some tree service!
Response from Charter Oaks Tree & Landscaping Co Inc

"Thanks [Member Name Removed]!"

Judy S.
Nov 2021
5.0
Yes, I recommend this pro
Excellent Customer Service from Teri(Owner) and Jessica in providing information, follow through with answering questions, and pricing was excellent. Was always there for me. Great service from tree workers Dave, Tony and Trevor in providing good information and follow through with concerns, polite and informative. Great with removing tree and stumps and clean up.
Response from Charter Oaks Tree & Landscaping Co Inc

"Thank you [Member Name Removed]!"

Marsha C.
Nov 2021
5.0
Yes, I recommend this pro
Equipment used most favorable to property owners with nothing bigger than a small bobcat but hefty to remove biggest of trees. Checked with us on arrival and on completion. No surprises. They have won our business over and over and continue to improve year over year. Happy customers!
Response from Charter Oaks Tree & Landscaping Co Inc

"We like happy customers! Thanks so much [Member Name Removed]!"

Lisa S.
Sep 2021
5.0
Yes, I recommend this pro
Very impressed with this company. They went above and beyond what they said they would do (by cutting and removing things that weren't on the invoice but needed to be done). The team was easy to work with and cleaned up at the conclusion of their job like no other company I've used. Neighbors have already asked who they were because they did such a great job and I've recommended them to anyone who has ask for recommendations. I will use them again (and this time not need to do any comparison shopping because their prices, customer service and work is the best!)
Response from Charter Oaks Tree & Landscaping Co Inc

"Thank you [Member Name Removed]. We look forward to working with you again!"

James N.
Sep 2021
5.0
Yes, I recommend this pro
$2,100
We had a large branch fall over a driveway and Charter Oaks was very prompt to remove it. I had them return to remove the rest of the tree on a less emergency schedule. I have used them many times over the pass many years as we have a heavily treed residence. Very fair pricing.
Response from Charter Oaks Tree & Landscaping Co Inc

"Thank you [Member Name Removed]!"

Sean V.
Apr 2021
5.0
Yes, I recommend this pro
After the recent late snow we had a few large branches that were split and just barely hanging on. Unfortunately, one was over our driveway and another was directly over our aluminum fence. We normally use a different company for our tree services, however they had not returned my call and there was wind and rain in the forecast. I reached out to Charter Oaks to see if they could take care of them on short notice. Ended up speaking with Terri (sp?) who is one of the owners and WOW, she was great to deal with. She was very thorough gathering details about our trees, their location on the property and our concerns about safety for people & property. She also informed me about a new (to Ohio) disease that is devastating oak trees. If you have oaks, or know someone who does, give these folks a call! Our normal tree service ended up calling as I was talking to Charter and they were able to make it out the next morning, however I had such a positive experience with Terri that I felt it was worth leaving a review and we will certainly keep their number handy for any future emergencies or projects that our regular service doesn't handle. A+ Customer Service!
Response from Charter Oaks Tree & Landscaping Co Inc

"Thank you so much [Member Name Removed]!"

Lee K.
Apr 2021
5.0
Yes, I recommend this pro
$1,000
The team at Charter Oaks did a great job trimming three of our large trees and removing one dead one.
Response from Charter Oaks Tree & Landscaping Co Inc

"Thanks [Member Name Removed]!"

Alyson L.
Apr 2021
5.0
Yes, I recommend this pro
$807
Charter Oaks was quick and responsive. I had questions and they were helpful in explaining the services proposed. They were friendly, quick and responsive. And Charter Oaks performed the services promptly and did a good job. I would recommend them and use them again.
Response from Charter Oaks Tree & Landscaping Co Inc

"We certainly hope you do - Thanks [Member Name Removed]!"

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Showing 1-25 of 165

Licensing

Insured
Licensed*

Trade License Number

OH-0725A

Trade License Locale

Ohio

Trade License Authority

International Society of Arboriculture (ISA)

Trade License Expiration

06/30/2024

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

Charter Oaks Tree & Landscaping Co Inc is currently rated 4.9 overall out of 5.
Monday: 8:00 AM - 8:00 PM Tuesday: 8:00 AM - 8:00 PM Wednesday: 8:00 AM - 8:00 PM Thursday: 8:00 AM - 8:00 PM Friday: 8:00 AM - 8:00 PM Saturday: 8:00 AM - 5:00 PM Sunday: Closed
Charter Oaks Tree & Landscaping Co Inc accepts the following forms of payment: Financing Available, Check, Visa, MasterCard
Yes, Charter Oaks Tree & Landscaping Co Inc offers free project estimates.
No, Charter Oaks Tree & Landscaping Co Inc does not offer eco-friendly accreditations.
No, Charter Oaks Tree & Landscaping Co Inc does not offer a senior discount.
Yes, Charter Oaks Tree & Landscaping Co Inc offers emergency services.
No, Charter Oaks Tree & Landscaping Co Inc does not offer warranties.
Charter Oaks Tree & Landscaping Co Inc offers the following services: Certified Arborist, Tree Pruning, Tree Removals, Stump Grinding, Tree Cabling and Bracing, Disease Diagnosis and Treatment, Fertilization. 24/7 Emergency services also available!
Patio Installation, Stone Work, Mowing, weeding, mulching, sod, tree and shrub planting

Contact Information

6336 State Route 605 South, Westerville, OH 43082

Service Hours

Sunday:Closed
Monday:8:00 AM - 8:00 PM
Tuesday:8:00 AM - 8:00 PM
Wednesday:8:00 AM - 8:00 PM
Thursday:8:00 AM - 8:00 PM
Friday:8:00 AM - 8:00 PM
Saturday:8:00 AM - 5:00 PM
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