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About us
Experienced, Dependable and Committed, Charter Oaks Tree & Landscaping Co., Inc. has been a locally and family owned business in Central Ohio since 1984. Our owner, Phil Mallory, is a certified arborist #OH -0725A and he carries on his family tradition of top-rated service, making sure you have a quality experience each time you need us. We believe it should be easy to find trusted partners to help you properly care for your trees. We understand that you need a company offering a wide range of services at a great value. Our services include: Diagnosis and treatment of tree diseases and deficiencies, trimming and removal of trees. Our expert staff includes: Certified Arborists, Licensed Ohio Pesticide Applicators and Trained Tree Technicians who adhere to the standards set by the International Society of Arborculture in all aspects of tree care.
Business highlights
Emergency services offered
40 years of experience
Services we offer
Certified Arborist, Disease Diagnosis and Treatment, Fertilization. 24/7 Emergency services also available!, Stump Grinding, Tree Cabling and Bracing, Tree Pruning, Tree Removals
Amenities
Emergency Services
Yes
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.9566 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 94% | ||
| 4% | ||
| 1% | ||
| 0% | ||
| 1% |
Showing 1-25 of 566 reviews
Stephen R.
Oct 2024
They pruned one tree making it a better shape and took out 3 dyeing problematic trees. Cleaned up all debris and blew off the entire driveway.
Response from Charter Oaks Tree & Landscaping Co Inc
"Thanks [Member Name Removed]! Hope to work with you again!"
KEVIN M.
Aug 2024
I had Charter Oaks remove two large trees and trim a third very large tree. They were excellent. They showed up bright and early on the scheduled date and completed the work efficiently and safely. They were courteous and professional. They cleaned up well. The stump grinder showed up the next day. They are my #1 pick for tree work.
Response from Charter Oaks Tree & Landscaping Co Inc
"Thank you so much!"
Dan T.
Jun 2024
Charter Oaks never showed for scheduled service and does not return phone calls or emails. I would use a more reputable tree service company and avoid the unprofessional headaches of this one.
Judy S.
Aug 2023
Charter Oaks Tree Service is outstanding. Teri in Customer service is attentive, responsive and cares about their customers and providing excellent service. I have used them 3 times this year to remove trees and stumps. Their workers are excellent, organized, efficient, responsive and leave the property better than they found it. Pricing is good.
Jeff E.
May 2023
Excellent communication. Timely. Provided all details. Excellent work. Perfect and just as explained and bid.
Response from Charter Oaks Tree & Landscaping Co Inc
"Thanks [Member Name Removed]! We look forward to working with you again!"
Judy S.
Apr 2023
Jessica was superb in customer service, providing good information, evaluating needs, arranging for service and follow through to see if satisfied. Rustie provided with his assessment visit a good evaluation of needs, what was important and setting priorities. Dave and his staff had great teamwork in taking trees down and giving immaculate clean up to property. The company provides supreme service.
Response from Charter Oaks Tree & Landscaping Co Inc
"Thanks [Member Name Removed]!"
Randall P.
Mar 2023
Brian and his crew from Charter Oaks did an excellent job on March 9, 2023 taking down 2 large pine trees, 3 bushes and chipping up the debris. Four days later a crew came and did a grind on all the stumps. All the workers were friendly, experienced, efficient and they worked safely. They also did a terrific job cleaning up after their work.
Response from Charter Oaks Tree & Landscaping Co Inc
"Thank you for the feedback. We appreciate choosing Charter Oaks for your tree care needs."
Mike S.
Dec 2022
I had 17 or so large oaks trimmed on 12/8/2022. All service was excellent and completed same day, yard clean up was outstanding. Phil, Teri, Ruskie, Jessica, and team are true professionals. Company is very responsive.
Response from Charter Oaks Tree & Landscaping Co Inc
"Thank you so much [Member Name Removed]! We really appreciate it!"
John K.
Nov 2022
I'm happy to give Charter Oaks a good review. We've relied on their services ( pruning, tree removal and insect treatment) for several years and have always been satisfied. Friendly, reliable and reasonably priced.
Response from Charter Oaks Tree & Landscaping Co Inc
"Thank you [Member Name Removed]!"
Joseph S.
Nov 2022
Excellent! I have used their services for several years, and they have always been terrific!
Response from Charter Oaks Tree & Landscaping Co Inc
"Here's to many more years! Thank you [Member Name Removed]!"
Patricia T.
Jul 2022
Very good contractor. Does great work, does it neatly and cleans up well
Response from Charter Oaks Tree & Landscaping Co Inc
"[Member Information Removed] [Member Name Removed]!"
Beth U.
Jun 2022
From the beginning, Charter Oak was responsive and timely. During the time when we were walking our property with Ruskie, for the estimate, he was approachable and easy to talk and shared his expertise readily. On the day of the work, the 3-man crew who came to our house, was only interested in the safety of our home, making sure that they got everything done accurately and they were even open to our questions and cutting off an additional branch here or there. They even left a few cuttings of the trunk for a keepsake (the tree had a special meaning to the family). After that day, the stump grinder came two days later (exactly when we were told he would come) and completed his work in very short time with no mess left behind. Matter of fact, throughout the entire process ever worker made sure that they cleaned up and tidied up like they weren’t even here!! Thank you to everyone at Charter Oak!!
Response from Charter Oaks Tree & Landscaping Co Inc
"Thank you [Member Name Removed]!"
James R.
Apr 2022
It went perfectly. The work looks great, with no more sketchy limbs. It looks healthy again, and the work was done timely and professionally! It was well worth the money and I'm Very happy with Charter Oaks and their work!
Response from Charter Oaks Tree & Landscaping Co Inc
"There's nothing better than a happy customer! Thanks Jim!"
Chris S.
Mar 2022
Everything went smoothly. The owner met with me to discuss the job. He was very professional and knowledgeable. The two-person crew who did the work were also very professional. They pruned three trees. All debris was removed. I also received a call to advise me of when the work would be done. I feel that the cost of the work was reasonable.
Response from Charter Oaks Tree & Landscaping Co Inc
"Thank you [Member Name Removed]!"
Michael C.
Nov 2021
The 3 man crew took just one day to do the work. One large elm tree was in a landscape area close to a deck. They successfully removed the 50 foot high tree without incident. Very professional approach to their work. Thoroughly cleaned up branches and debris. Thanks to Charter Oaks for a job well done.
Response from Charter Oaks Tree & Landscaping Co Inc
"Thank yo [Member Name Removed]!"
Lane H.
Nov 2021
We had a tree fall on our house and van parked in the driveway after a wind storm. Charter Oaks responded to our request for help quickly and effortlessly. They quickly sent us quotes via email and were here the next day to remove the tree. When they were done, we were very impressed with the whole process from the beginning to the end. The clean up was even very impressive and the stump was ground out the following day. I would highly recommend Charter Oaks to anyone who is looking for some tree service!
Response from Charter Oaks Tree & Landscaping Co Inc
"Thanks [Member Name Removed]!"
Judy S.
Nov 2021
Excellent Customer Service from Teri(Owner) and Jessica in providing information, follow through with answering questions, and pricing was excellent. Was always there for me. Great service from tree workers Dave, Tony and Trevor in providing good information and follow through with concerns, polite and informative. Great with removing tree and stumps and clean up.
Response from Charter Oaks Tree & Landscaping Co Inc
"Thank you [Member Name Removed]!"
Marsha C.
Nov 2021
Equipment used most favorable to property owners with nothing bigger than a small bobcat but hefty to remove biggest of trees. Checked with us on arrival and on completion. No surprises. They have won our business over and over and continue to improve year over year. Happy customers!
Response from Charter Oaks Tree & Landscaping Co Inc
"We like happy customers! Thanks so much [Member Name Removed]!"
Lisa S.
Sep 2021
Very impressed with this company. They went above and beyond what they said they would do (by cutting and removing things that weren't on the invoice but needed to be done). The team was easy to work with and cleaned up at the conclusion of their job like no other company I've used. Neighbors have already asked who they were because they did such a great job and I've recommended them to anyone who has ask for recommendations. I will use them again (and this time not need to do any comparison shopping because their prices, customer service and work is the best!)
Response from Charter Oaks Tree & Landscaping Co Inc
"Thank you [Member Name Removed]. We look forward to working with you again!"
James N.
Sep 2021
We had a large branch fall over a driveway and Charter Oaks was very prompt to remove it. I had them return to remove the rest of the tree on a less emergency schedule. I have used them many times over the pass many years as we have a heavily treed residence. Very fair pricing.
Response from Charter Oaks Tree & Landscaping Co Inc
"Thank you [Member Name Removed]!"
Lee K.
Apr 2021
The team at Charter Oaks did a great job trimming three of our large trees and removing one dead one.
Response from Charter Oaks Tree & Landscaping Co Inc
"Thanks [Member Name Removed]!"
Alyson L.
Apr 2021
Charter Oaks was quick and responsive. I had questions and they were helpful in explaining the services proposed. They were friendly, quick and responsive. And Charter Oaks performed the services promptly and did a good job. I would recommend them and use them again.
Response from Charter Oaks Tree & Landscaping Co Inc
"We certainly hope you do - Thanks [Member Name Removed]!"
Sam G.
Apr 2021
The guys that came out to do the work were quick and efficient. They cleaned up everything well and were very polite. Jessica at the office was amazing and a pleasure to work with. Already referred them to another neighbor that needs some work done. Great Job ?!
Response from Charter Oaks Tree & Landscaping Co Inc
"Thank you [Member Name Removed]!"
Mike C.
Apr 2021
Very well!
Response from Charter Oaks Tree & Landscaping Co Inc
"Thanks [Member Name Removed]!"
P T.
Apr 2021
This was the first time I used Charter Oaks. I would use them again. The price was lower than another company. The estimator was very knowledgeable. The workers were efficient and professional. They did not damage the yard and cleaned it up of all debris afterward.
Response from Charter Oaks Tree & Landscaping Co Inc
"Thank you [Member Name Removed] - we look forward to working with you again!"
Licensing
State Contractor License Requirements
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FAQ
Charter Oaks Tree & Landscaping Co Inc is currently rated 4.9 overall out of 5.
Charter Oaks Tree & Landscaping Co Inc accepts the following forms of payment: CreditCard
Yes, Charter Oaks Tree & Landscaping Co Inc offers free project estimates.
No, Charter Oaks Tree & Landscaping Co Inc does not offer eco-friendly accreditations.
No, Charter Oaks Tree & Landscaping Co Inc does not offer a senior discount.
Yes, Charter Oaks Tree & Landscaping Co Inc offers emergency services.
No, Charter Oaks Tree & Landscaping Co Inc does not offer warranties.