CENTEX HOMES

Overall construction of the home is average-good, however, the service received after the sale is subpar at best. Warranty inspections were over 3 months late. Had to follow up repeatedly with service rep to get work done. Overall a very frustrating experience.

DON (NEW FIELD MANAGER) HAS BEEN VERY HELPFUL IN TRYING TO ACCOMPLISH THE OUTSTANDING WORK, REDOING WORK THAT WAS DONE INCORRECTLY, OR NOT AT ALL AS PROMISED. HE CAME IN 30+ DAYS AFTER CLOSING TO ANSWER THE INCOMPLETE 25+ ITEM LIST. BEFORE HIM, WE FOUGHT TOOTH & NAIL TO GET WORK DONE THEY WERE ALREADY PAID FOR, PROMISED TO COMPLETE 30 DAYS AFTER CLOSING, BUT DID NOT FOLLOW THROUGH. MANY NEW PROBLEMS CONTINUALLY WERE DISCOVERED AS EACH DAY WENT ON. THE PRESIDENT, WAYNE ZILL, DOES NOT CARE ABOUT THE CUSTOMER, DOES NOT CARE IF HE PROMISES WORK TO BE DONE & IT IS NOT. HE DOES NOT CARE THAT YOU HAVE TO TAKE VACATION DAYS AT WORK TO ACCOMMODATE HIS CREW (M-F 8-5:00 ONLY) TO COMPLETE TASKS THAT SHOULD HAVE BEEN DONE OR BEEN DONE RIGHT THE FIRST TIME. ONCE HE HAS HIS MONEY, HIS ALREADY GRUFF PERSONALITY BECOMES EVEN MORE UNPLEASANT. BUYER BEWARE; THEY TAKE ANY PLEASURE OUT OF HOME BUILDING & MAKE IT 100%PURELY STRESSFUL.