B&T Roofing Ltd

MEMBER IS WAITING ON RAIN TO EVALUATE QUALITY.

DID NOT COMPLETE JOB BECAUSE OF COLD WEATHER. BUT THEY BILLED ME AS THOUGH THEY COMPLETED THE WORK.

ALTHOUGH IT TOOK THEM AWHILE TO GET TO MY JOB, THEY COMPLETED IT AND FOR $100 UNDER THE NEXT LOWEST QUOTE I RECEIVED. THE INSTALLERS CLEANED UP SO THOUROUGHLY THAT I DIDNT EVEN KNOW THEY WERE THERE ON THE DAY THEY RE-ROOFED THE PORCH. I WOULD HIRE B&T AGAIN.

(FOLLOWING WAS RECTIFIED BY SP; MEM. SATISFIED WITH QUALITY & RESOLUTION. 1/12/01 CA) CO. MISREPRESENTED SERVICE CONTRACT REGARDING REMOVAL OF EXISTING SHINGLES, WHEN MEM. BROUGHT THIS TO THEIR ATTENTION, CO. BASICALLY PASSED THE BUCK AS TO WHO WAS TO BLAME & BASICALLY CONNED MEM. OUT OF MORE $ TO COVER THEIR ERROR. WHEN STRIPPING OLD SHINGLES TO THROW AWAY, THEY HIT SIDING OF HOUSE AND CAUSED 200 + SCUFF MARKS THAT LEFT BLACK MARKS ON ALL 4 SIDES OF HOUSE. ALSO, CO. CRACKED MEM.S DRIVEWAY AND LEFT TIRE INDENTS WHICH CAUSED 2-3 FT. HOLE AROUND AREA WHERE TIRES WERE. WHEN MEM. TRIED TO GET THAT RESOLVED, CO. ONLY OFFERED TO PAY 1/2 OF REPAIR COSTS UNTIL CO. WAS AWARE OF BLACK SCUFF MARKS, THEN CO. CALLED INSURANCE WITH OFFER TO PAY FOR ENTIRE REPAIR OF DRIVEWAY. CO. WAS GOING TO START JOB WITHOUT PROPER LICENSE IN CITY OF WORTHINGTON & TRIED TO TELL MEM. THEY DIDNT NEED ONE. MEM. HAD TO CALL TO VERIFY NEED OF LICENSE WHICH THEY DID IN FACT NEED.

THOUGH THEY HAD PROMISED US TO COME OUT WITHIN THREE WEEKS, IT WAS TWO AND A HALF MONTHS BEFORE THEY CAME. THEY ATTRIBUTED THIS TO A HIGH TURNOVER RATE OF EMPLOYEES, WHICH WORRIES ME ABOUT THE QUALITY OF THE ROOFING JOB. WHEN I CALLED TO LET THEM KNOW THEY HAD NOT REMOVED THE OLD FAN AS PROMISED, THE SALESMAN WAS A LITTLE IRRITABLE - THOUGH HE DID GET IT DONE. THEY LEFT MORE TRASH IN THE YARD THAN EXPECTED, AND IM NOT CERTAIN THAT THEY CLEANED OUT THE GUTTERS AS THEY HAD PROMISED TO DO IN THE CONTRACT.

TOOK LESS THAN A WEEK FOR 2 ESTIMATES, 1 FOR A TEAR OFF AND REPLACE AND ANOTHER FOR JUST ADDING A LAYER OF SHINGLES. ROOF LOOKS GREAT.

THEY WERE THE ONLY COMPANY ON THE LIST THAT WOULD DO SUCH REPAIR AND IN THIS LIITLE JOB THEY DID GREAT WORK

THEY WERE 1 WEEK LATE IN STARTING THE PROJECT.

B & T ROOFING DID EXCELLENT WORK. I WAS VERY IMPRESSED BY THEIR SERVICE AND RESPONSIVENESS. I ESPECIALLY APPRECIATED WHAT A GREAT JOB THEY DO CLEANING UP THE AREA WHEN WORK IS COMPLETED. BJF

TODD, CAME OUT TO GIVE ME AN ESTIMATE HE ALSO NOTICE WHILE CHECKING OUT MY ROOF THAT I NEEDED GUTTER CLEANING. I FELT THAT TODD WENT ABOVE AND BEYOND FOR ME. I WOULD USE HIM IN THE FUTURE. BJF

I CONTACTED B & T ROOFING AND WITH IN 1/2 HOUR TODD WAS THERE TO DO MY ESTIMATE. HE WAS UNABLE TO HELP ME WITH MY PROBLEM BUT HE DID RECOMMEND ME TO ANOTHER COMPANY THAT WAS VERY HELPFUL TO ME. I WILL RECOMMEND THEM TO MY NEIGHBORS AND FRIENDS. BJF

IT WAS VERY REFRESHING THAT THERE ARE STILL SOME COMPANIES THAT ARE STILL SERVICE ORIENTED. I WOULD RECOMMEND THIS COMPANY. BJF

THIS COMPANY WAS VERY PROFESSIONAL, THOROUGH AND POLITE. THE CLEAN-UP WAS JUST GREAT AND THEY LEFT IT CLEAN AS A WHISTLE. I WOULD HIGHLY RECOMMEND THIS COMPANY. BF

TODD WAS VERY COURTEOUS, HELPFUL AND PROMPT. I HAVE ALREADY RECOMMENDED B & T TO MY NEIGHBOR. BJF

THIS COMPANY WAS HONEST ABOUT SETTING THE APPOINTMENT. THEY SET AN APPOINTMENT THAT THEY WERE ABLE TO KEEP ON THEIR BUSY SCHEDULE. I REALLY LIKED THE REPAIR MEN THEY WERE FUNNY. THE CLEAN UP WAS GREAT AND I HIGHLY RECOMMEND THIS COMPANY. BJF

EVEN CAME OUT IN THE RAIN TO MAKE SURE I GOT THE PROBLEM TAKEN CARE OF IN TIME. OUR MONEY WAS VERY WELL SPENT. I?D USE THEM AGAIN. TWO THUMBS UP!! THEY ARE VERY RESPONSIVE!!

SEALED AROUND CHIMNEY OPENING TO KEEP ANIMALS OUT.

THE WORK WAS DONE AHEAD OF SCHEDULE, AND THE DURATION OF THE JOB, ONCE STARTED WAS SHORTER THAN THEY HAD ESTIMATED. THE CREW WAS POLITE AND PROFESSIONAL.DK

WONDERFUL CUSTOMER SERVICE THEY DID THE JOB QUICKLY AND EFFICIENTLY.

THEY WERE VERY GOOD AT EXPLAINING THE WORK NEEDED

THEY WERE VERY QUICK AND CLEAN. THEY WERE VERY FRIENDLY AND DIDN'T DESTROY MY GARDEN

THEY WERE VERY PROFESSIONAL. THEY SHOWED UP ON TIME AND DID THEIR JOB

VERY PROFESSIONAL & QUICK WORK. ROOFERS WERE HERE ONLY 2 DAYS & WORKED QUIETLY & EFFICIENTLY, CLEANING UP GUTTERS & YARD CAREFULLY EACH DAY. WE WOULD RECOMMEND THE COMPANY TO ANYONE WANTING A HIGH QUALITY JOB

WE HAD A SMALL PROBLEM, THEY CAME OUT PROMPTLY AND FIXED IT. WE WERE IMPRESSED WITH THEIR PROFESSIONALISM AND THEIR COURTESY.

THEY WERE VERY PROMPT IN RETURNING CALLS AND COMING WHEN THEY SAID. THEY WERE POLITE, PLEASANT AND PROFESSIONAL. THEY KNEW WHAT THEY WERE DOING. I HIGHLY RECOMMEND.