EXCELLENT !!! Heather did call me back, she informed me that she was going to leave my original estimate with Robert ( he was the one who came out the first time ) he was currently out of the office right now, but he would be I touch with me either later on today or tomorrow. I really appreciated B&T ROOFING getting back in touch with me today. I do look forward to doing business with them ?.
Description of Work: I noticed it was leaking inside the house, on the 2nd floor, in the rear bedroom, when it was raining, back in January of 2012. I just had my roof done in August of 2010 - with this being the 4th roof I've had put on since 1996, ( it was a friend's, son's, company that had put it on, with tear off, ridge venting was done, etc), I decided I had enough with being " ripped off " with this roof - this shouldn't be happening to the point where I needed pans to catch the water. I checked Angie's List this time and liked the reviews I seen for B&T ROOFING & called to get an estimate. They came out - if I remember right - within 24 hours, they tarped the rear chimney and emailed the estimate to me within 2 - 3 days, (for the work that needed to be done, I was satisfied with the amount approximately $1025.00). The workers arrived on time, worked efficiently and professionally, keeping me informed as to what they were seeing - even took pictures for me, with my camera, so that I could see exactly what it was they were going to need to repair - a REAL plus, plus for meπ!!! The tarp was like $20.00 and was a good "temporary" fix for a few months (the key word here is " temporary " ). As spring, summer, & now fall came around, I repeatedly kept forgetting about getting the roof work done, as it no longer leaked inside - then "Sandy" blew by. While cleaning up the mess "she" left behind in the yard, I kept seeing these blue threads, not quite getting a clue π(duh), I continued with the clean-up. A few days later, I went to retrieve something out of the 2nd floor bedroom ( it was raining on that particular day ) while I was in there, a drop of water hit my head - OMG, that was the tarp shreds that I was seeing in the yard - after all it was only " temporary " . I called B&T ROOFING and spoke with Heather, who was more than helpful. She was able to pull my estimate ( which was only good for 30 days, back in January - it's now November). I asked if they needed to come out & do another estimate or if they could give me another estimate on what they had from the previous visit. Heather stated that she didn't know how that particular situation would be handled but she would have someone get back with me later on today. Heather was very nice to me and professional on the phone. I do realize that prices have changed and that my roof being the way it is now, is my fault, I totally forgot about it when the roof didn't leak anymore with the "temporary" fix B&T ROOFING had done for me when they gave me an estimate the 1st time I had them out ( BTW good job guys π,after all it was only "temporary" , I knew that then...big oversight on my part I don't blame anyone else but me π’). I look forward to doing business with them again and I will let you know how my repair experience went.