ASSURANCE AIR LLC
About us
3 EMPLOYEES. COST IS DETERMINED BY THE JOB. LICENSE NUMBER: 45393
Business highlights
Emergency services offered
20 years of experience
Services we offer
RESIDENTIAL & LIGHT COMMERCIAL HEATING & A/C SERVICE/REPAIR/INSTALLATION.
Amenities
Emergency Services
Yes
Accepted Payment Methods
- CreditCard
Reviews
5.031 Reviews
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Showing 1-25 of 31 reviews
Mary W.
Sep 2017
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Adam N.
Aug 2017
Mike was extremely patient, and answered all of the questions I had. The install took a day, and a half, but they made sure to have the air conditioner working the first day so I wouldn't be without it. Everything was done very professionally with me being walked through all the parts of the install.
JENNIFER M.
Jun 2016
They were fantastic. They worked back and forth with my insurance company to get the job done.
MICHAEL A.
Apr 2016
Mike did excellent maintenance on our old HVAC system for many years.
Now that we?re replacing the HVAC with a brand he doesn?t sell, we feel it?s best to use the company selling us the new unit.
Mike was nice enough to spend time advising us about how to buy the best system and the kinds of experience and certification to look for in an installer.
We appreciate all the good work he has done on our HVAC over the years.
It has been a pleasure having him in our home and working with Terri on the phone.
Now that we?re replacing the HVAC with a brand he doesn?t sell, we feel it?s best to use the company selling us the new unit.
Mike was nice enough to spend time advising us about how to buy the best system and the kinds of experience and certification to look for in an installer.
We appreciate all the good work he has done on our HVAC over the years.
It has been a pleasure having him in our home and working with Terri on the phone.
Diana O.
May 2015
We've used Assurant Air since 2007. Scheduling is so easy. Leave a message and Terri calls back almost immediately to schedule your appointment. She's a pleasure to talk to! On Wednesday our air conditioner appeared to be dead. Called to schedule and Mike arrived on Thursday. He did a complete inspection of the air conditioning system, tweaked settings, added coolant, cleaned the coils and explained what and why for all the procedures. All is well! Absolutely recommend him!
LELAND H.
Dec 2014
My furnace blower stopped working. I called Assurance Air in the morning and they got me on their schedule for later that same day. When Mike arrived, he quickly diagnosed the problem and said he would need to make a trip to his supplier (an hour round trip during rush hour) for a part. When he returned, he had the blower running in no time. Mike is very professional and a pleasure to do business with. He has done other work for me over several years and I would highly recommend him to anyone.
Susan R.
Jul 2014
unknown
Response from ASSURANCE AIR LLC
"Thank you for taking the time to post appreciative feedback towards the operation of our company! We look forward to servicing you in the future."
Pam W.
May 2014
Quite simply, Mike saved my life. He smelled an external gas line leak in my front yard. As a result, Columbia Gas repaired the line and installed a new digital outside gas meter. Mike is one of the most honest businessmen I've had the pleasure of meeting. He will be truthful if your home requires a new furnace or central air unit and he will be truthful if your unit simply needs repair. He explains his work in a manner that a non-HVAC person can understand. He will stay focused on your problem until there is a resolution. Mike is a genuinely good person and well as being funny, and I wholeheartedly recommend him.
Deborah L.
Apr 2014
They were very professional. On time for the appointment. He explained everything about air conditioners. Then explained what I would need for the size of my house. Very good price for the job. Very professional during the installation too.
Response from ASSURANCE AIR LLC
"Thank you for the opportunity. We enjoyed working for you as well and look forward to helping in the future."
Krista H.
Aug 2013
It couldn't have gone better. Assurance Air has handled both my air conditioner and my furnace. They are professional, courteous, friendly and really explain what is going on.
Response from ASSURANCE AIR LLC
"I am glad we were able to help. It always feels good to help someone in their time of need."
B.J. M.
Aug 2013
He did a good job. He was very prompt.
Response from ASSURANCE AIR LLC
"Thank you for your business. I enjoyed talking with you while I was there. You and your wife are fun to know."
Amy G.
Apr 2013
I bought a big deal from Angie's List for another company. It was fine. Assurance Air took it over and it worked out well. The person who ran the other company had a family emergency. So he gave all his business to Assurance Air. I had to pay extra, because when they were doing the inspection, they noticed that something was wrong with our burners. So they had to replace that. The guy was very nice. He talked us through everything and explained. He got it taken care of; he helped us with the warranty. So it was a good experience. Their pricing was fair.
Response from ASSURANCE AIR LLC
"I am glad we were able to provide the level of complimentary care to which you are accustomed . It was our pleasure to work with you."
ALICE J.
Dec 2012
unknown
Response from ASSURANCE AIR LLC
"Sorry for the delay in our response. Thank you for taking time out to acknowledge our service. We appreciate your thoughful words. We look forward to seeing you in the future"
John F.
Dec 2012
Mike originally came out to perform warranty service on my Aprilaire humidfier which I had purchased from a different contractor who had subsequently left the business and the area to take care of an elderly parent. Assurance Air was listed on the previous contractor's phone as taking care of his warranty work. It turned out nothing wrong with the humidifier. I thought Mike did a professional job. He looked at my furnance and suggested some maintenance actions. He wasn't pushy so I agreed and he came out the next week. He vacuumed the inside of the unit and cleaned the jets on the furnance. He also suggested ways to improve heating my two zone house.
I intend to have him out in the spring to look at my A/C unit as well. He wasn't cheap but I don't mind paying a little more if I feel that the expense is warranted. In this case I did feel that way. I will followup with another review in the spring.
I intend to have him out in the spring to look at my A/C unit as well. He wasn't cheap but I don't mind paying a little more if I feel that the expense is warranted. In this case I did feel that way. I will followup with another review in the spring.
Response from ASSURANCE AIR LLC
"Thank you.......We really appreciate a client who recognizes quality service. We look forward to seeing you in the summer!"
MICHAEL A.
Nov 2012
Making the apppointment with Terri was very quick. In the course of the furnace inspection and cleaning, I chatted with Mike about the equipment and learned a lot. He's been doing this kind of work for decades . . . knows his stuff, is a good communicator, easy to get along with and leaves everything clean and tidy.
I signed up for the annual contract (includes furnace and AC routine maintenance plus a discount on repairs). A few weeks later, Mike stopped by to replace our UV bulb. I'm glad to have a competent HVAC company and expect to be doing business with Assurance Air for a long time!
I signed up for the annual contract (includes furnace and AC routine maintenance plus a discount on repairs). A few weeks later, Mike stopped by to replace our UV bulb. I'm glad to have a competent HVAC company and expect to be doing business with Assurance Air for a long time!
Response from ASSURANCE AIR LLC
"Thank you very much.We are humbled by the kind words you said about Terri, myself and our business practices.We hope you have a wonderful new year."
Janet L.
Oct 2012
I had originally called Assurrance Air because the outside fan stopped working and no cool air circulating. Mike came out on 8/24/12 and inspected the unit and the recommendation was to consider replacing the motor before next summer. He was able to get the fan motor going again but did tell me that there was the possibility that it could go out again in 24 hours or it might last me the rest of the summer. Unfortunately, my unit only worked until the next day and with my air conditioning unit being probably 15 or 16 years old, I opted to replace the central air as opposed to replacing the motor which seemed to be more cost effective. Mike emailed me my estimate that Sunday and was able to get my appointment set up quickly. Frank came out the following morning and had the unit installed by early afternoon. The cleanup went well with the removal of the old unit and platform base. Everything went well and house quickly cooled back down in a couple of hours. The new unit actually cools much better and has worked well since the installation. Frank set up my inspection and that was completed within 2 weeks of the AC installation and the inspection went very well also. Terri completed my warranty registration and emailed me and also sent me the information by mail. The communication each time I've used this company has been excellent.
Response from ASSURANCE AIR LLC
"First Let me apologize for our tardy response.We at Assurance Air strive to meet all customers needs and we were glad to have met yours. Customer, our installation manager is highly valued and an integral part of our company.It was our pleasure to work with you."
Jim F.
Sep 2012
Technician arrived on schedule and prepared an estimate. Quite relieved the systems are still satisfactory. Certainly recommend using their services and will continue them in the future.
Response from ASSURANCE AIR LLC
"Thank you for the kind words. We look forward to helping out in the future."
Elizabeth G.
Aug 2012
They were wonderful at fitting me into their schedule within a day. The technician, Frank, did a thorough job checking the external unit, compressor, freon levels, etc. Unfortunately, it seems that a temperamental fuse that's dedicated to the AC circuit was the culprit. It was reassuring to have the rest of the system checked during the service call.
Assurance Air NEVER tries to hard sell or is misleading. It's never even a question of whether who I should call for my heating and/or cooling issues and I never second guess recommening them to friends.
Assurance Air NEVER tries to hard sell or is misleading. It's never even a question of whether who I should call for my heating and/or cooling issues and I never second guess recommening them to friends.
Response from ASSURANCE AIR LLC
"Thank you for the kind words! Your hospitality always makes our job more enjoyable as well."
Adam K.
May 2012
Heard about their business from word of mouth. From the beginning, we spoke to Terri who was very helpful! They were able to schedule a cleaning right away and Frank the technician was actually a few minutes early to the appointment! (I didn't mind). Overall, they were very clean, efficient and professional. They took before and after pictures of the ducts to show they were indeed cleaned. Very honest business and did great work, would recommend to anybody!
Response from ASSURANCE AIR LLC
"Thank you for taking the time to let us know how we performed. We look forward to helping you with any of your heating and air conditioning concerns down the road."
Janet L.
Apr 2012
Air conditioner unit was checked and the problem was a faulty thermostat. He didn't have the same type of programmable thermostat to replace the one that was installed in December, but he had another thermostat which was more user friendly for me based upon the size of my home. It's been a few weeks since it was installed, but I just recently turned the AC on and it's working just fine. Because the programmable unit was only a few months old, he didn't charge me anything to replace it. I thought he was very knowledgeable and was able to determine the problem in very little time. I plan to use this company again in the future when needed.
Response from ASSURANCE AIR LLC
"We enjoyed working with you as well, a friendly welcome always makes the job more enjoyable. I apologize for not responding sooner, the very warm summer has kept me quite busy!"
MAUREEN S.
Mar 2012
Mike McGlothin, owner, took the time to explain the current condition of the furnace, what services he provided, and recommendations for the future. He was punctual, conscientious about keeping things clean, and very knowledgeable. I would highly recommend him to others.
Response from ASSURANCE AIR LLC
"Thank you for providing us with feedback. I'm glad you found my information useful. You made my job very easy to do as well. You were a pleasure to work for and I love your laid back attitude!"
Elizabeth G.
Jul 2011
They came and evaluated the issue, ordered the neccessary part and were able to instal it/fix issue with inside coil within days.
Response from ASSURANCE AIR LLC
"Member, Thank you so much for taking the time to post a review. We enjoy working with you as well and appreciate our relationship."
Michael W.
Nov 2009
Mike took a couple of hours to finish the job, and he cleaned up after himself. The unit is working great. They are very good at what they do. They are not only very professional but are also friendly, reliable and responsive. I?m just completely satisfied with them. I would use them in the future, if necessary.
Response from ASSURANCE AIR LLC
"Thank you very much for the kind words. We apologize if there was any inconvenience. Mike strives to be as prompt as possible at all times because we understand time is valuable. We look forward to seeing you soon and thank you for taking the time to give us feedback!"
EDWARD S.
Oct 2009
They are wonderful. They are helpful and sweet. They do what they say and they are reliable. We have used them for years. They have maintained all of the equipment that was well past its shelf life. They contacted us when the feds were giving discounts. They spent two hours with us going through the different options that the federal government had. The system has done everything he said it would do. It has reduced our costs and dust in our home.
Response from ASSURANCE AIR LLC
"Thank you for your kind words. We have enjoyed working with you very much as well. Your kindness and hospitality are felt at each and every visit. Mike said he looks forward to seeing you soon at your complimentary follow-up. Thank You! Mike & Terri"
ELIZABETH A.
Jul 2008
I made an appointment for them to come out. It ended up raining that day and they had to reschedule because they were far behind on appointments. The second time we rescheduled Mike came out and was nice, knowledgeable, and was very honest. My A/C is about 22 years old and it shows, but since I do not use it too often Mike said it doesn't really need to be replaced at this time. He filled it with more coolant, which made the initial estimate of $85 go up to $127, but it was understandable because I haven't had my A/C serviced in the 5 years I've lived at my home. Also, I had an appointment with another company for the next day to get my air vents cleaned, and Mike revealed that a majority of the time vents do not need to be cleaned unless one has bad allergies or has done major construction. The blower should have blown out everything that's going to come out (among other reasons). I canceled the appointment. My A/C cools my place much faster now!
Response from ASSURANCE AIR LLC
"THANK YOU SO MUCH FOR TAKING THE TIME TO POST A REPORT! WE APPRECIATE YOU TAKING THE TIME TO GIVE US FEEDBACK ON YOUR EXPERIENCE WITH US. IT HELPS US TO KNOW WHAT OUR CUSTOMERS LIKE ABOUT OUR WORK AND THINGS WE CAN IMPROVE UPON AS WELL. I APOLOGIZE THAT YOU HAD A B EXPERIENCE IN ANY CATEGORY BUT THANK YOU FOR YOUR HONESTY. IT HELPS US TO TAKE A LOOK TO SEE WHAT CHANGES MAY BE NECESSARY TO MAKE THINGS BETTER. THANK YOU!"
Licensing
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FAQ
ASSURANCE AIR LLC is currently rated 5.0 overall out of 5.
ASSURANCE AIR LLC accepts the following forms of payment: CreditCard
No, ASSURANCE AIR LLC does not offer free project estimates.
No, ASSURANCE AIR LLC does not offer eco-friendly accreditations.
No, ASSURANCE AIR LLC does not offer a senior discount.
Yes, ASSURANCE AIR LLC offers emergency services.
No, ASSURANCE AIR LLC does not offer warranties.