123 Exteriors Inc

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They explained every step of the process, and gave very helpful advice concerning choice of material.

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Professional workmen and well manged project

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They ran into some unforeseeable complications with the window installation which slowed down the project a little bit. They used a sub-contractor for the windows that we were not happy with and they said they would not hire that contractor again. They resolved all the issues with the window installation caused by the sub-contractor. They got the entire job done in about 7 days. They did a great job on cleanup and I don’t think I found one nail.

While redoing our master bath, we discovered the there was no insulation or plywood behind the walls. We literally saw daylight & the back of our 1962 aluminum siding. This explained the heating issues we had been having. Jon came out and gave us an estimate. We had another company blow insulation into the first floor but with out the ply, no one could insulate the second floor. Jon's team was very good about working with the insulation company and he was FANTASTIC with our insurance company. He came out multiple times to mark damage and meet with our adjuster. We have recommended them to multiple neighbors & have had people come up to us in the front yard asking who did our siding.

Worked with Jon who did an excellent job of getting everything set up. |Crew came in and got all siding done in one day. Cleaned up well and were very friendly.

They were very accommodating and did good work.  They got the job done on time and took care of everything with our insurance company.

It went extremely well. The project manager was very responsive (Scott) and was not pushy at all.  He asked to help us out in the area as there had been hail damage and it may just cost our deductible (should we have some) to receive the new siding.  From the first time we worked together, it was a great match. 
The project manager gave insight on working with the insurance company (and used his experience with other homeowners to give us the ins and outs) when dealing with a claim.  He worked diligently, came to our house to help when the insurance assessor was here, and described the information we received from them.
He also went a step further to come by both days to watch the progression of the work.  We opted to get gutters and downspouts at the same time (not covered by the insurance but while the process was being completed) as it was cost effective and very reasonable.
One thing to point out is that 123 Exteriors lets you know up front that it's about a 4-6 week process to get scheduled. While this may seem like a long time to wait, they have their own subcontractors that are being used that are exclusive to 123 Exteriors (whome they trust exclusively).
They went the extra step because a storm was brewing and the worker came back to our house to secure the scaffolding to ensure it would not damage our house (or that they would not be liable for damaging our house due to the scaffolding).  I thought this was an over the top extra as he was here over an hour to make sure everything was nailed down!
We worked with the bank and the insurance agent (which happened to have some extra hoops added due to the amount of the fix) and had a very quick turn around in getting the funds distributed back to 123 Exteriors.  Not once was time a concern and as long as we did everything requested from the bank and insurance agency requested, it was a streamlined process.
I would definitely recommend 123 Exteriors to others with a high approval rating (both professionally and financially).

There was hail damage to the siding and I wanted to have it repaired so I called a number of people and Thomas Halls was the one that responded.  He then worked with my insurance company to get approval for the repairs, so I only had to pay my deductible.  I went to the house to check and so far, everything looks fine, there are no problems.  He was always very professional, very prompt to reply and very organized.  He is one of the best-organized people I have seen, he had all his paper work in place and he was very familiar on how to deal with the insurance company, so I didn’t have to worry about it at all.  He did the job exactly as promised on the day as promised.  It was great because even the neighbors were complimenting us.  When we went back, he took us through a final inspection to make sure we were satisfied and he notice a couple of very slight flaws that I might have not even noticed.  He wasn’t happy with those so he said he was going to bring his crew back out and make sure they made it perfect.  They actually came back out and fixed it, it was just two minor things, one was a sharp edge and the other was a little kink in the siding that he didn’t like.  He is a bit of a perfectionist I guess and I didn’t mind that at all.  I was impressed with him.

Very well.

Fred, from Exteriors 123, came to our house and found the original damage on our siding and gutters.  He then returned when our insurance adjuster was here to help him see the damage as well.  Next, Exteriors 123 came to our house and put on our new siding.  They were still here when we returned from work.  They were all very friendly and had us check to make sure all of our exterior lights were working.  Fred then came out that evening to make sure the job was done correctly.  The next day we had our gutters replaced.  The job was completed by the time we came home from work.  We enjoy coming home to our "new" house everyday.  It looks great.  We have received many compliments from people in the neighborhood.  Fred and the crew at Exteriors 123 did a fantastic job!
One thing we did is go around and look at other homes in the area who had siding put up by Exteriors 123.  This helped us make a decision on the color of siding, because we wanted a new look from what we originally had on our house.  Exteriors 123 gave us the addresses right from day one which made me believe they stood by their work.