Titan Siding and Roofing is a locally owned and operated company with an office located in West Chester, Ohio. We offer exterior home improvement services that will make your home not only look great but also, improve your quality of life and increase the value of your home.
& Windows, Gutters, Roofing, Siding
Yes
Number of Stars | Image of Distribution | Number of Ratings |
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"When this process initially started it was like any other. We presented you our information and proposal, and we had some discussions. As it continued, you began dissecting our proposal. You asked us to take certain things off our proposal, so you could purchase it yourself. We purchase our materials from reputable suppliers, and do not allow homeowners to supply material. You told us you didn't want to use our recommended Owens Corning synthetic underlayment. We don't install felt paper any longer and haven't done so in 4 years. You told us we had to install the roof in sections, saying "one ridge section will be completely torn off and replaced before work is begun on the other ridge section". We do not install roofs this way. The bottom line is we politely declined to continue pursuing your project any longer. Just like you have the right to choose a contractor, we also have a right to choose who we work for. It's a shame that you felt the need to give us a bad review when there was absolutely no reason to do so. As we ended our last email with you, I will do so again. I hope you find a company that is able to accommodate all your requests."
"Mr. [Member Name Removed], As you and I already discussed, unfortunately we never received your email from Angie's List, nor did we receive a voicemail. We apologize for any inconvenience this may have caused. You were a referral from a past customer, and we surely wouldn't have let your call/email go unanswered. I wish you would have given us another call or email, prior to leaving us a review. We hope your work was taken care of."
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