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The Maids

Carpets or Rugs - Clean at Home, Maid Service, Post Construction - Clean-up,

About us

The Maids of Butler and Warren Counties offers maid and house cleaning services you can trust. Our staff is bonded and insured. Products and equipment are provided. Satisfaction guaranteed.

Services we offer

Capet Cleaning Maintenance, Cleaning Services, Fall Cleaning Services, House Cleaning, Maid Service, Moving Cleaning Services, Same Day Cleaning Service, Spring Cleaning Services, Window Cleaning

Accepted Payment Methods

  • CreditCard
Reviews
4.017 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
47%
4
29%
3
12%
2
0%
1
12%

Filter reviews by service

Showing 1-17 of 17 reviews
Debbie C.
Oct 2025
1.0
Maid Service
$300
I never had the same people come to my house to clean. I was out of town for 3 weeks with someone staying at my house. About 3 weeks after my return, I went to my jewelry box and found my diamond earrings missing as well as a diamond necklace. I cannot prove they are responsible, but the only other person in my house during that 6 week period, were the Maids and my dog sitter. I tried to contact the manager of the Maids several times and she never returned my calls. The fact that I trust my dog sitter and I have no idea who the Maids were that came to my house, leaves me uncertain as to whether they are responsible. I have NEVER had anything stolen from me in all my 74 years. Needless to say, I no longer use this company.

Jeanne L.
Jul 2017
4.0
Yes, I recommend this pro
One area was poorly cleaned at the initial visit. After calling the company, they rescheduled another full house cleaning to correct the issue. Subsequest cleanings have been satisfactory

Vicki B.
Jun 2015
4.0
Yes, I recommend this pro
$300
unknown

Jack B.
Dec 2014
5.0
Yes, I recommend this pro
$138

  I do not have any dislikes. They are very thorough and very nice to work with.  They generally stay about an hour and there are 4 of them.


GIRISH J.
Aug 2014
4.0
Yes, I recommend this pro
$150
The servie was quite good.  Four people came out and it took them one and a half hours to complete the work.  I would say they are good and reliable. Everything looked okay when they were done.

Hans M.
May 2014
5.0
Yes, I recommend this pro
$115
 5 Star cleaning at a great value!

The Maids have been cleaning my house for the past 5 years and they continue to exceed my expectations in every way. The quality of their work and thoroughness of cleaning is truly exceptional. The cleaning teams are professional, reliable, and take personal ownership to ensure I get a perfect clean every time. Their ongoing attention to detail is remarkable and makes me feel like I live in a 5 star hotel. Additionally, the owners and office staff are extremely customer service oriented and flexible when I need to make changes to my cleaning schedule.
The best part of using The Maids is that I get top quality service at a great value.  If I think about my hourly costs and the time it takes for their team of professionals to clean my house, hiring the Maids is an unbelievable value.  Most importantly, using The Maids enables me to spend more time with my family/friends and recharge after a busy work week.    
I highly recommend using The Maids, I promise you won’t be disappointed.

Barbara S.
Jan 2014
5.0
Yes, I recommend this pro
$145
I never had a complaint about them. They are thorough, honest, and they just do a really great job cleaning.

Peggy W.
Oct 2013
5.0
Yes, I recommend this pro
$300
My experience went excellently. The staff was very professional and friendly. They did a great job with the cleanup. The pricing was reasonable. I was pleased with outcome of the service and would recommend this company to others.

Jennifer A.
Feb 2013
5.0
Yes, I recommend this pro
$150
They do a really good job and overall, I am quite happy with their quality of service.  They have been very responsive when I have had questions or concerns.

Donald U.
Jul 2012
5.0
Yes, I recommend this pro
$142
They come with a team of 3 or 4, so they can be done in an hour. They do not tie up an entire day They always call to remind me when they are coming and always come when they say they will.

Jennifer B.
Jan 2011
5.0
Yes, I recommend this pro
$100
The interaction has been very pleasant and I haven't had any problems. I am very happy with them. I think they do a pretty good job cleaning each time.

JEAN M.
Sep 2007
1.0
$272
The workers did not come at one time. When they did show up it was late in the afternoon, and they were all tired. The company had a gal call me to try to get me to use their service again.

WILLIAM H.
Oct 2006
5.0
Yes, I recommend this pro
$180
The entire process was excellent! Rhonda came and gave us a bid based on how much time she estimated the job would take to complete. She also explained how they would work as a team. Her team cleaned the entire house in an extremely efficient manner. They did a great job! We will definitely have them back.

ANN D.
Mar 2006
4.0
Yes, I recommend this pro
$130
Need to be monitored regarding dusting, otherwise it is not done thoroughly (not all surfaces). Workers with good attitude and reliable. Overall, good job.

PAM V.
Feb 2006
4.0
Yes, I recommend this pro
$115
The cleaning crew does a thorough job each time they come to the house. They are professional & trustworthy. The office staff is courteous & professional when I need to contact them.

SANDRA M.
Apr 2004
3.0
$150
THE FIRST CLEANING WAS VERY WELL DONE, BUT COST A LOT OF MONEY, OVER $300. THE SECOND AND THIRD TIME WERE LESS SATISFACTORY. I LEARNED THE CLEANING PERSONNEL ARE ON A TIME LIMIT. AS A RESULT, THEY ARE HURRIED AND EVEN RUN OUT OF TIME TO FINISH. I WAS TOLD MY JOB WAS NOT ESTIMATED ACCURATELY AND MY COST WOULD INCREASE. I THOUGHT IT WAS EXPENSIVE ALREADY. I WILL NOT BE USING THEM AGAIN.

GABE R.
Jan 2004
3.0
$112
THEIR MANAGEMENT IS NASTY AND DISCOURTEOUS. THEY WOULD TRY TO CHANGE THE SCHEDULING OFTEN WHEN IT WAS CONVENIENT FOR THEM. I ALWAYS ACCOMMODATED THEM. THE ONE TIME I NEEDED THEM TO MAKE A SCHEDULING CHANGE FOR ME, THEY REFUSED. THIS PRICE WAS PER PERSON, PER HOUR. THEY NEVER SENT OUT THE SAME AMOUNT OF PEOPLE. AFTER TELLING THE OWNER THIS CONCERN, SHE DID MAKE IT RIGHT BY SETTING A FIXED PRICE FOR ME.
Response from The Maids
"I WOULD LIKE TO APOLOGIZE, I''M NOT SURE EXACTLY WHO YOU ARE. I DO NOT HAVE A RECORD ON YOU. IF YOU COULD PLEASE LET ME KNOW WHAT AREA YOU LIVE IN. WE ARE PRETTY GOOD AT MAKING ANY SCHEDULING CHANGES. I HAVE HAD MY GIRLS OUT LATE FOR PEOPLE WHO HAD LAST MINUTE GUESTS COMING IN. MY GIRLS ARE PRETTY GOOD AT UNDERSTANDING THE CUSTOMERS NEEDS AND WANTS. IF ANY WAY POSSIBLE I WOULD LIKE TO TAKE CARE OF THE SITUATION. I DO NOT RECALL ANY KIND OF PROBLEM LIKE THIS. THE OWNER HAS ANOTHER BUSINESS SHE RUNS. IF YOU CAN HELP ME WITH THIS I WOULD APPRECIATE IT. THANK YOU IN ADVANCE MARY"

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

The Maids is currently rated 4.0 overall out of 5.

The Maids accepts the following forms of payment: CreditCard

No, The Maids does not offer free project estimates.

No, The Maids does not offer eco-friendly accreditations.

No, The Maids does not offer a senior discount.

No, The Maids does not offer emergency services.

No, The Maids does not offer warranties.