RESTYLERS INC

THE COMPANY'S SALES REP SEVERELY MISCOMMUNICATED WITH THE INSTALLERS THAT CAME TO DO THE WORK, BECAUSE OF THIS, MY JOB TOOK 3 TIMES LONGER TO COMPLETE THAN WHAT WAS PROMISED. I WAS TOLD MY JOB WOULD TAKE 1 BUSINESS DAY, IT ACTUALLY TOOK 3 DAYS. BECAUSE OF THIS EXTRA LONG TIME FRAME, IT HELD ME UP ON PERSONAL COMMITMENTS I NEEDED TO KEEP. SINCE THEY LEFT MY KITCHEN TAKEN APART FOR TWO EXTRA EVENINGS, MY FAMILY AND I HAD TO EAT OUR DINNER OUT, WHICH WASN'T CONVENIENT FOR US TO DO SO. WHEN THE OWNER WAS CONFRONTED WITH THIS SITUATION, HE HAD NO IDEA THAT HIS SALES REP HAD MISLED US ABOUT THE TIME TO COMPLETE OUR JOB. THE OWNER DID SAY THAT THEY WERE USING A THIRD PARTY INSTALLER TO DO SOME OF THEIR JOBS AND THIS HAD SOME AFFECT ON THE OUTCOME ON OUR JOB TOO. HE APOLOGIZED FOR THE ALL INCONVENIENCE HIS COMPANY HAD CAUSED, BUT ONLY AGREED TO DEDUCTED $100 FROM MY TOTAL BILL. I TOLD HIM THAT I COULD NOT RECOMMEND HIS COMPANY, BECAUSE OF THE LOUSY EXPERIENCE.