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PC Doctor of West Chester

About us

Here at PC Doctor of West Chester, Inc. we provide a variety of services to the Cincinnati area. We have partnerships with vendors to provide the best possible solutions and prices for your home or business system needs. We are a Microsoft partner and also a certified Dell reseller just to name a few of the solutions that we can provide. Since 2002, PC Doctor of West Chester, Inc. has provided services to the local community. We offer in-shop repair along with home visits and we also service businesses from small to large size by providing networking, software installation, hardware repair, and the building of new systems and servers.

Business highlights

23 years of experience

Services we offer

PC repair & web design.

Accepted Payment Methods

  • CreditCard
Reviews
4.833 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
85%
4
9%
3
3%
2
3%
1
0%
Showing 1-25 of 33 reviews
BRIAN C.
Oct 2015
4.0
Yes, I recommend this pro
$100
unknown

KELLY W.
Jan 2015
5.0
Yes, I recommend this pro
$60
unknown

RALPH D.
Dec 2014
5.0
Yes, I recommend this pro
$100
unknown

Robert R.
Jan 2014
5.0
Yes, I recommend this pro
$55
.

MEG F.
Aug 2013
5.0
Yes, I recommend this pro
$65
Work completed as requested, in addition they loaded a new feature to my Win 8 laptop and answered many questions.

Karen H.
May 2013
5.0
Yes, I recommend this pro
$85
I was very satisfied with the cost and quick response. Hard drive works fine.

Edgar L.
May 2013
5.0
Yes, I recommend this pro
$95
I am pleased.2

Amy K.
Apr 2013
5.0
Yes, I recommend this pro
$125
great - they are efficient reasonably priced and thorough

John V.
Apr 2013
4.0
Yes, I recommend this pro
$100
They fixed the problem but not very out going;

George P.
Feb 2013
4.0
Yes, I recommend this pro
$80
They solved the problem and were effective. They were professional. The only thing I would fault them on is timeliness. They didn't have it done when they told me it would be done. I'm not going to hold that against them too much as I know they had a heavy work volume.

James M.
Feb 2013
3.0
Yes, I recommend this pro
$140
I first called and explained my condition and Jerry said they could fix it.
I dropped it off, with the part they needed to install, and asked when it would be ready. They said 4 days.
Seven days passed and I called. They said a couple more days. A few days later they called and said it would be ready the next day. The next day came and went but I didn't get a call. I then called back and they said the guy who does this type of work hasn't been in. They then also said they needed to order the part which I then explained to them I brought the part in with the laptop.
They eventually fixed it and it seems to be working properly which is what I was looking for. I would probably use them again but I was bummed about the lack of and miscommunication, and that it took about 2 and a half weeks when they said it would be 4 days.

Lawrence V.
Nov 2011
5.0
Yes, I recommend this pro
$32
When my old desktop would not boot, I took it to PC Doctor of West Chester. I was told that it would be 3 to 4 days before they could evaluate it. That time estimate was accurate. They called to tell me what was wrong and the cost to repair it. There was no charge for the evaluation and estimate. The desktop was over 6 years old. So, I determined that it was best to go with a new system. They provided guidance on what to buy. I purchased my new desktop through Dell.com and had PC Doctor of West Chester set it up. The turnaround on transferring backup files and removing junk software on the new desktop was 2 business days. I found the staff at PC Doctor of West Chester to be thorough, patient and polite.

Jack W.
Sep 2011
2.0
$127
Same as above, but I was not happy that they removed/backed up my files and reinstalled them ok, but put in the wrong operating system. Also, though promised several times I would get a status call "tomorrow", they never called me. I initiated all the calls. Both times, they took at least 2 full days to even start the work.

Donna P.
Jun 2011
5.0
Yes, I recommend this pro
$79
My 6 year old laptop crashed after Norton 360 uploaded its new and improved software. On start up I would recieve a message that Windows could not start because a file was missing or corrupt. Then I made things worse by reinstalling Windows. That wiped out all my files and programs. When I discovered how badly I had screwed up my machine I took it to PC Doctor of West Chester. They used their deep recovery software and were able to recover all of my files. Programs, I am told, are not recoverable through this process. Luckily I was able to reinstall most of my programs and my computer is running better than ever. I was very, very happy with the work that these fellows did. I would recommend them highly to anyone.

John M.
May 2011
5.0
Yes, I recommend this pro
$120
Great experience! After dealing with so-called Geeks at Best Buy a some years back and then more recently at another major location I'm glad I found these guys. I had spent serious money last year buying an MOB, GPU, CPU, RAM and SSDs from a major local wholesaler and builder (MicroCenter) and they performed the build and I though all was well. My system became unstable lately so I started snooping and I noticed something fishy on one of the SSD's on postup. So I took my system to the PC Doctor only to find out that the ssds (2 in a 0 Raid Array) were not intiated properly and not even being used - nice... The system which was acting buggy was on my Tb drive which was supposed to be only for storage. In summary, PC Doc of WC set up everything properly and my system is built the way I had originally specified at the other place almost a year ago. The other place had fudged the build and there were other less important issues as well such as poor cabling inside the case as well as usb ports on the front header not being hooked up. If you've got a pc problem or want someone else to perform a system build just go to the good Dr, the PC Doctor of WC and save yourself aggravation and $$. The other places are good places to obtain hardware but thats it!

MIKE L.
Mar 2011
5.0
Yes, I recommend this pro
$160
Great service - very quick turnaround and extremely resonable pricing compated to the big name services.

Terre C.
Nov 2010
5.0
Yes, I recommend this pro
$99
Called them late afternoon on 11/3, dropped PC off at noon on 11/4. They said they would begin work on it on 11/5, and it would be ready to pick up on Monday, 11/8, since they don't have weekend hours. They called in the morning on 11/8 to tell me it was ready to pick up. They explained exactly what they did to fix it, and saved me lots of money that I would have spent on anti-virus software that really wasn't doing a good job. They told me where and how to download free software from Microsoft that does a better job of protecting my computer from threats.

JEAN F.
Jul 2010
5.0
Yes, I recommend this pro
$100
The computer ran very slow and a number of different windows popped up. The virus scanner said it could not clean off the virus so I called PC Doctor of West Chester. I took the PC to them on Thursday late in the day and it was finished by Tuesday at 4:00. They got rid of the multiple viruses that were there and installed a new virus scanner and it is working so much better now. They answered all my questions.

ANNA F.
Jun 2009
5.0
Yes, I recommend this pro
$100
Excellent service. These folks know what they're doing, listen to your issue's and resolve problems efficiently.

ANITA F.
May 2009
5.0
Yes, I recommend this pro
$300
They had the computer ready when they said it would be, charged what they said and even helped carry it to the car for me. The reason I used them was because of Angie's List, but also because they have always ecouraged me to see if I can solve a problem myself before bringing it in, even though they obviously weren't going to make any money if I was successful.

Bruce P.
Apr 2009
5.0
Yes, I recommend this pro
$100
Fantastic. I will always go to these guys for anything computer. Honest, skillful, and very friendly.

MARY N.
Mar 2009
5.0
Yes, I recommend this pro
$100
They replaced my hard drive recently. They were just busy and it took longer than I expected. But they got it done. They were fine. They took a long time to fix it and I finally got them back.

Chris H.
Oct 2008
5.0
Yes, I recommend this pro
$185
They came out to the house. They first tried to reinstall the graphics card before installing a new one. They installed software to prevent future problem.

MELISSA G.
Oct 2008
5.0
Yes, I recommend this pro
$95
This was a positive experience. They explained everything they did and how to maintain it. I received a written report on what they did. I would use them again.

RICK B.
Aug 2008
5.0
Yes, I recommend this pro
I brought in the computer and they checked it out on the spot. The problem turned out to be my own stupidity. I had the ethernet cable connected to the wrong terminal. I have two ethernet terminals on the computer and one works and the other is broke. They identified the working and the broken terminals for me and sent me on my way with no charge. I will definite bring any other computer problems that I have to PC Doctor.
Showing 1-25 of 33

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

PC Doctor of West Chester is currently rated 4.8 overall out of 5.

PC Doctor of West Chester accepts the following forms of payment: CreditCard

No, PC Doctor of West Chester does not offer free project estimates.

No, PC Doctor of West Chester does not offer eco-friendly accreditations.

No, PC Doctor of West Chester does not offer a senior discount.

No, PC Doctor of West Chester does not offer emergency services.

No, PC Doctor of West Chester does not offer warranties.