This pro has maintained an average of 4.5+ star throughout their time with Angi.
Approved Pro
MASON TV AND APPLIANCE SERVICE
TV Repair, Appliance Repair, Stereo and Home Theater System Service,
This pro has maintained an average of 4.5+ star throughout their time with Angi.
About us
Fast, friendly, and fair. These are just a few of the words that will describe your experience with Mason TV and Appliance Service. Fast, means that we will be there within 24 hours to address your problem. Friendly, means that our experienced staff is driven by being professional and consultative through every step of the process. Fair, means we will give you the best possible experience that you should expect and deserve. 100% satisfaction is our number one goal that we strive each and every day to accomplish. If you are looking for a company that always has your best interest in mind, look no further than Mason TV and Appliance Service. We look forward to working with you!
Business highlights
27 years of experience
Services we offer
REPAIR, INSTALL AND CALIBRATE ALL TYPES OF DIRECT VIEW AND PROJECTION TV PRODUCTS, DIGITAL HDTV, LCD, DLP, PLASMA &, HOME THEATER EQUIPMENT.
Amenities
Senior Discount
10%
Accepted Payment Methods
- Check
- Visa
- MasterCard
Reviews
5.0191 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 98% | ||
| 2% | ||
| 1% | ||
| 0% | ||
| 0% |
Filter reviews by service
Showing 1-25 of 191 reviews
Luchania T.
Sep 2025
Appliance Repair
The repair seemed to go fine. The dryer work for 2 loads but it made a terrible whining noise after he repaired it that wasn't there before.Then stopped heating again. I completely cleaned out the dryer vent and replaced the hose and it still doesn't work
Response from MASON TV AND APPLIANCE SERVICE
"When I discovered that the dryer had a clogged vent outside that was causing the dryer to blow a thermal fuse l cleaned out the lint to give it proper air flow. The dryer was making a low squeal and I told the customer to make sure the dryer worked correctly and then I would return to address the squeaking. Never heard back so I will reach out to the customer and finish the job"
Luke J.
Sep 2025
Appliance Repair
Great. Quick service, good communication, reasonable price.
Pete T.
Aug 2025
Appliance Repair
Mark was very good about explaining and showing what was wrong and how he was going to fix it. He was very polite, respectful and thorough. We will definitely use him again for any appliance repairs.
Response from MASON TV AND APPLIANCE SERVICE
"Thank you again for the opportunity to work for you."
Terrance G.
Jul 2025
Appliance Repair
Mark knew exactly what was wrong and did a great job fixing the refrigerator.
Kevin T.
May 2025
Appliance Repair
Mark was excellent in diagnosing the problem and helping with getting LG to repair under warranty. He even talked to the LG service representative for me to explain the issue. Would use again and recommend to others.
Lewis J.
May 2025
Appliance Repair
great work
Randy G.
Apr 2025
Appliance Repair
They provided information and suggestions via texting which allowed me to perform the repair work myself with zero out of pocket costs.
Jim S.
Apr 2025
Appliance Repair
Excellent, Mark did a great job, took his time made sure everything was cleaned and put back correctly and worked right.
Lisa S.
Mar 2025
Appliance Repair
He came promptly and fixed the issue at a reasonable price.
Mark H.
Feb 2025
Appliance Repair
Found this company via Amgi where he was showing a top rating. Put in service request around 6pm, has a response back within 45 minutes. Setup appointment for next day. Tech (owner of company) called when on his way, arrived within the window he had promised. Put covers on shoes when coming in. Discussed history of problem. Tech immediately knew the fix. Demonstrated the fix and tool needed (where to buy, cost, etc.). Had problem fixed in less than 5 minutes. He also pointed out some other things about refrigerator to save homeowner money (water filters). Overall, very pleased with company's service - very knowledgeable, willing to share information, on time, etc. Will definitely recommend this company to anyone looking for a good appliance repair company.
Kim R.
Dec 2024
Appliance Repair
Mark did a wonderful job diagnosing that my refrigerator was fine, and just needed a new ice maker. He arrived on time and also did a great job.
Response from MASON TV AND APPLIANCE SERVICE
"Thank you for the kind words and great review!"
Kristian N.
Nov 2024
Appliance Repair
Mark is a great technician. Very knowledgeable and fair pricing. I will definitely use Mason Appliance Repair again in the future!
Response from MASON TV AND APPLIANCE SERVICE
"Thank you for using angi’s list . And thanks for the kind words"
Katleen D.
Oct 2024
Appliance Repair
Really well
Ron S.
Oct 2024
Appliance Repair
Mark did a very good job of repairing my washer. He took the time to explain the solution as I wanted to know and was thorough. I highly recommend him to anyone seeking a professional repair technician.
Response from MASON TV AND APPLIANCE SERVICE
"Thanks for the excellent review and allowing me to service your appliance"
Priscilla N.
Oct 2024
Appliance Repair
Mark was sensational. He corrected a very odd problem with my Samsung dryer door. The dryer would not stop running, unless the door was left ajar. His solution did not require purchasing any new parts. He was a delight to work with and I would gladly hire him again.
Response from MASON TV AND APPLIANCE SERVICE
"Thanks for the great review and it was a pleasure working for you"
Jim D.
Oct 2024
Appliance Repair
Arrived on time and did a great job
Jenny W.
Sep 2024
Appliance Repair
He did an excellent job, was professional and I would definitely hire him again!
Kandice F.
Jul 2024
Appliance Repair
Mason appliance repair was honest and informative. Very timely and friendly. I’m very appreciative of their help!
Kathy R.
Jul 2024
Appliance Repair
Great. He gave great advice for avoiding the problem in the future.
Response from MASON TV AND APPLIANCE SERVICE
"Thank you for the A rating. It was a pleasure working for you"
CLAUDIA H.
Jul 2024
Appliance Repair
Mark was impressive. He had me send him photographs of the interior of my dishwasher and the model number prior to his visit. When he tested the dishwasher, it did drain. I paid him for the visit, however he told me that if the dishwasher didn’t drain again within 90 days, he would return at no extra charge. I did have a problem within a week and Mark returned and observed the that the dishwasher wasn’t aligned correctly when it was originally installed. He successfully repaired the dishwasher and was also willing to complete two other minor repair tasks for a reasonable fee. Mark is highly personable and I would certainly contact him again if I needed repairs on any of my appliances.
Response from MASON TV AND APPLIANCE SERVICE
"Thanks for giving me the opportunity to work for you."
Dwight J.
Jun 2024
Appliance Repair
Very professional attitude and work. Arrived on time, discussed issue, asked questions, and after evaluation offered repair solution option that was cheaper than estimated. Performed the work with my satisfaction.
Paul R.
Jun 2024
Appliance Repair
Diagnosed the problem Ordered the part Set a time to repair and finished the job, checked for leaks Mark's best quality was his communication skills He called , set a time to be at our house and was prompt Had a little delay and called again Very courteous of our time schedule
Response from MASON TV AND APPLIANCE SERVICE
"Thanks for the great review"
Sheryl M.
Apr 2024
Appliance Repair
When I had a problem with my washing machine, Mark was quick to respond. He arrived promptly at the time he estimated. He was knowledgeable and quickly diagnosed the problem. He was able to get the part and repair my machine the same day. The price was reasonable and I would hire him again in a flash if needed. Highly recommended!
Response from MASON TV AND APPLIANCE SERVICE
"Thank you for the kind words I’m happy everything worked out ."
Bill S.
Mar 2024
Appliance Repair
There was an electrical short at the back of my range due to improper installation when it was purchased. Mark Mason quickly diagnosed the problem, drove to get the correct part and now my range is as good as new! Great service!
Stephanie D.
Feb 2024
Appliance Repair
He was very helpful and knowledgeable. He was also flexible about the time to come to make the repair. I would highly recommend Mason.
Licensing
Insured
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
*Contact business to see additional licenses.
FAQ
MASON TV AND APPLIANCE SERVICE is currently rated 5.0 overall out of 5.
Monday: 9:00 AM - 6:00 PM
Tuesday: 9:00 AM - 6:00 PM
Wednesday: 9:00 AM - 6:00 PM
Thursday: 9:00 AM - 6:00 PM
Friday: 9:00 AM - 6:00 PM
Saturday: 10:00 AM - 2:00 PM
Sunday: 1:00 PM - 4:00 PM
MASON TV AND APPLIANCE SERVICE accepts the following forms of payment: Check, Visa, MasterCard
No, MASON TV AND APPLIANCE SERVICE does not offer free project estimates.
No, MASON TV AND APPLIANCE SERVICE does not offer eco-friendly accreditations.
Yes, MASON TV AND APPLIANCE SERVICE offers a 10% senior discount.
No, MASON TV AND APPLIANCE SERVICE does not offer emergency services.
No, MASON TV AND APPLIANCE SERVICE does not offer warranties.
MASON TV AND APPLIANCE SERVICE offers the following services: REPAIR, INSTALL AND CALIBRATE ALL TYPES OF DIRECT VIEW AND PROJECTION TV PRODUCTS, DIGITAL HDTV, LCD, DLP, PLASMA &, HOME THEATER EQUIPMENT.