LAWN CARE SVC PLUS

The worker(s) themselves were fine and hard working, but it was the owner that was the major impediment to a successful outcome to this job and my resulting dissatisfaction. In my view, he was completely unprofessional! My experience with this company had countless problems. Some of these were: The owner who bidded on and was to supervise the job not responding to phone calls in a timely manner, not overseeing the work being done, not submitting written bidding for some of the work for approval, not giving accurate instructions to workers on the job, and not responding to multiple calls in a timely manner. All of these and more ultimately led to the job being incomplete, plants that I had purchased for planting by this company to become dead, their yard equipment damaging grass areas and them not repairing it, inconsistent attendance to the job site for work which resulted in many days of no work being done. In addition, they did work in some areas not authorized and without a proper written bid or acceptance. Bottom line and through legal council, I settled this dispute, but I will never ever do business with them again. I'm hoping this report of my bad experience will spare someone else from having to deal with this company and its very poor service.