JERICHO MOWER SERVICE

About us

Jericho Mower Service wants your business!

Business highlights

20 years of experience

Services we offer

Lawn mower repair and tune ups- pick up and delivery- chain saw chain and blade sharpening-welding-parts ( new and used) New and used equipment-tire repair -free estimates and tech advice-friendly service.We recycle used motor oil.

Amenities

Free Estimates

Yes

Accepted Payment Methods

  • CreditCard
Reviews
4.7114 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
88%
4
5%
3
3%
2
1%
1
4%
Showing 1-25 of 114 reviews
David D.
Nov 2019
5.0
Yes, I recommend this pro
I was very pleased with the pricing and the workmanship. They charged only $45 to diagnose the problem, then credited that toward the final bill. They went beyond just fixing the problem that I brought it in for. They gave the mower a thorough inspection and found some other potential problems that hadn't failed yet. I know this process can be misused by some companies just to jack the price up, but in this case I believe they found legitimate issues and gave me reasonable prices to fix them. And I'm guessing I got lucky on their workload since they turned it around in a couple of days.
Response from JERICHO MOWER SERVICE

"Thank you for your business ! We truly appreciate it and hope to help you with any outdoor power equipment needs."


Willard L.
Jan 2019
1.0
$151
Work was completed 11/21/2018: drained & refilled engine oil; replaced carburetor, cleaned out fuel tank, replaced fuel(charged for .25 gallon) & added stabilizer. When I picked up the blower they started it for me to demonstrate it worked. I took it home and tried to start it on 1/13/2019 (1st time I tried to start since picking it up from Jericho in November), but it would not start. I took it back to them on Tuesday 1/15/2019 to fix it correctly. They tried to start it but could not do it. The tech told me it was flooded. I left it for them to fix. I received a call from Jericho that same day 1/15.2019 telling me that the carburetor was gummed up from bad fuel. They blamed it on the small amount of fuel I added to top off the tank that contained the fuel they had added after cleaning out the fuel tank. Since I was not able to start the blower, the only way the carburetor could become gummed up, was when they started the engine after refueling it in their shop at the time they did the work 11/21/2018. They insisted that it was my "bad" gasoline that gummed up the carburetor. When I took it back on 1/15/2019 and told them that I couldn't get it started after paying $151 for the November service, the person who checked it in told me that he gave me my one allowed complaint and he didn't want to hear anything else about their service. Quite unprofessional handling of the situation. I have used their very poor service for the first and last time.
Response from JERICHO MOWER SERVICE

"Sorry for [Member Information Removed] bad experience. We did fix this unit [Member Information Removed] same day at no charge. We have no control of what is put into [Member Information Removed] fuel system after it leaves our shop."


Dan R.
Dec 2018
5.0
Yes, I recommend this pro
$147
Very well. The work was accomplished quickly. I appreciated their professionalism, and will continue to use them.
Response from JERICHO MOWER SERVICE

"Thank you ! We appreciate your business"


Wayne G.
Jun 2018
5.0
Yes, I recommend this pro
$35
Dropped it off and a few days later they called and said it was done. Worked well so far.
Response from JERICHO MOWER SERVICE

"Thank you !"


Albert H.
Feb 2018
5.0
Yes, I recommend this pro
$225
The service is still in progress. Later in the week, my snow thrower will be delivered back to me. I am impressed with the owner's service thus far.
Response from JERICHO MOWER SERVICE

"Thank you for your business"


Richard W.
Sep 2017
5.0
Yes, I recommend this pro
unknown
Response from JERICHO MOWER SERVICE

"Thank you for your business !"


Michael H.
Jul 2017
5.0
Yes, I recommend this pro
All done well.
Response from JERICHO MOWER SERVICE

"Thank you ! We appreciate your business"


Debbie K.
Jun 2017
1.0
$300
It was a horrible experience. Tried to turn it on three weeks later and even though it would start, it would kick off quickly and was throwing out white smoke. I checked the oil and it was completely dry. It had oil in it when it was brought to the shop so they had to have drained it. We added the oil and now it starts but it still won't continue to run so that we can move it forward. When I called to talk to the guy he talked over me and then got upset when I tried to get a word in. He was very unprofessional and does not have a clue how to handle his customers. I felt they took advantage of an elderly woman that didn't know anything about engines and brought it back to me in worse shape.
Response from JERICHO MOWER SERVICE

"This work was completed on 4/24/2017 not 5/26/2017. We only installed a used starter and solenoid on her tractor. The starter cost $75.00 ( we could have sold her a new one ) not $300.00. The total invoice cost with tax and pick up and delivery was $259.81. Also this customer was quoted more needed repairs but declined them. Not sure how we took advantage of her when she authorized all repairs? If the mower turns over then the installed starter is working. We did not complete any oil change or any other repairs other than the starter and solenoid. This [Member Information Removed] is stored outside which is less than good for the tractor. Not sure how we did anything incorrectly with this customer or repair. Jericho Mower Service would not have an A rating if we had a habit or taking advantage of anyone. We believe this customer is upset because she spent money on her tractor and it still needs repairs as we had originally quoted. According to the customers own account above what repairs we completed are working as they should."


Andrew J.
Apr 2017
5.0
Yes, I recommend this pro
$10
Great and I will take the mower back for a tune up at the end f the year.

Brian T.
Apr 2017
5.0
Yes, I recommend this pro
Very well Went above and beyond
Response from JERICHO MOWER SERVICE

"Thank you for your business !!"


Tara F.
Sep 2016
5.0
Yes, I recommend this pro
$130
As usual, Jericho was fantastic! We were gifted a 5-year-old lawn mower that needed to be serviced and maintained. They contacted us before they did any work, to ensure we were OK with the price quoted. And gave their honest recommendations on how to proceed with the work. We will continue to go back to them every time.
Response from JERICHO MOWER SERVICE

"Thank You !!!"


Barbara E.
Jun 2016
1.0
Yes, I recommend this pro
It was terrible. They came and picked it up in February. It took them 5 weeks to get it completed. I didn't get it back until April 7. After I got it back, it worked twice, then it wouldn't start anymore. I called them and told them it wouldn't start and they said it should be working and I told them it isn't. Come to find out it didn't have drop of oil in it. I put oil in and it started, but the next week it stopped working again. I called them back and they said they would come and get it, but it would cost another pick up charge of $80. I told them no, you took this lawn mower when it was working fine before and now it wont start. They agreed to come and get it and took it back to their shop. They told me they couldn't find anything wrong with it, and that it started for them. When they brought it back, the tech went to set the break and it started making a funny noise and started vibrating badly. Even the man said oh, that doesn't sound good. I asked if he was a repairman and he said that he just picks up delivers. I asked him to take it back and he said he can't do that without permission from the office. The next week I called them back and told them it wouldn't start yet again, and that I had put a new battery in because the battery was dead and let them know it started making that terrible noise again. Their response was that it didn't make that noise when they had it, so they had no reason to come and get it but said they would send someone out to come back to look at it. At this point I had already spent $455, which is a hefty price when they just needed to service it. I asked to speak to the owner about my endless issues with my lawn mower and his exact words were "I can't take this anymore, I can't talk to you about this" and hung up on me. At this point I had to deal with another guy, Joe, and he told me that they've been getting a lot of complaints about the owner, that he has no people skills and can't handle the complaints. At this point, I decided to get a second opinion. The other company told me that I was overcharged and shouldn't have paid that much. They also told me that there are 2 pulleys and that one of the belts was almost torn all the way through and the other one was about to break. Because of this, it caused a bearing to go bad. They quoted me $366 to repair the work that Jericho Mower Service should have caught the first time! They also should've checked the battery, because they charged me $25 for checking, but the battery was dead! I now have spent around $900 to get this issue resolved and am having trouble getting Jericho to reimburse me for the repair I had to have done since they missed the issues. They told me that they would not pay for any of that and that I should've come to them for the repairs. I told him they had two chances to fix it and that I got a second opinion from a reputable company around here and that they said you should've caught this. I have spent so much money to have my mower fixed because Jericho Mower Service dropped the ball on this.

Chris W.
Mar 2016
5.0
Yes, I recommend this pro
$180
Problem: unit was very difficult to start, but ran well once started. Jericho fixed the starting problem (2-3 pulls now), complete tune-up, throttle adjustment, cleaned, etc. Unit was returned very clean, in like-new condition, and it has never run better. Total cost: $260.00 = $180.00 for tune-up; $80.00 pickup/delivery (which is optional). The guys at Jericho were great to work with - friendly and professional. Frankly, with the pickup and delivery service, the entire process was completely painless. I recommend them.
Response from JERICHO MOWER SERVICE

"Thank You !"


Beverly C.
Feb 2016
5.0
Yes, I recommend this pro
$400
unknown
Response from JERICHO MOWER SERVICE

"Thank You !!"


Gail C.
Feb 2016
5.0
Yes, I recommend this pro
unknown
Response from JERICHO MOWER SERVICE

"Thank You !"


David P.
Oct 2015
5.0
Yes, I recommend this pro
$86
Wonderful
Response from JERICHO MOWER SERVICE

"Thank You !!"


Lannie C.
Sep 2015
5.0
Yes, I recommend this pro
$180
.
Response from JERICHO MOWER SERVICE

"Thank you !!"


Cathy J.
Sep 2015
4.0
Yes, I recommend this pro
$550
unknown
Response from JERICHO MOWER SERVICE

"We sold a used mower to this customer. We even delivered it for free. We did not do repairs for this customer. ???"


Matthew S.
Sep 2015
5.0
Yes, I recommend this pro
$90
unknown
Response from JERICHO MOWER SERVICE

"Thank you !"


Jane S.
Jul 2015
5.0
Yes, I recommend this pro
$700
unknown
Response from JERICHO MOWER SERVICE

"Thank you !"


Julie L.
Jul 2015
5.0
Yes, I recommend this pro
$59
It was fine. It still worked after it. They seem to have a fair pricing and the deal was good too. He actually didn't fix something when I took it in there because it would be too expensive. They were honest about it and did not try to BS me. Their prices were good. I used them again after the Angie's List thing.
Response from JERICHO MOWER SERVICE

"Thank you !"


John G.
Jun 2015
5.0
Yes, I recommend this pro
unknown
Response from JERICHO MOWER SERVICE

"Thank you !"


JOHN T.
Jun 2015
5.0
Yes, I recommend this pro
$37
unknown
Response from JERICHO MOWER SERVICE

"Thank you !"


Deborah J.
Apr 2015
5.0
unknown
Response from JERICHO MOWER SERVICE

"Thank you !"


Kathy O.
Feb 2015
5.0
Yes, I recommend this pro
$230
They dropped it off once the snow blower was fixed. I liked their honest and they were punctual. I have been using them for years.
Response from JERICHO MOWER SERVICE

"Thank You"

Showing 1-25 of 114

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

JERICHO MOWER SERVICE is currently rated 4.7 overall out of 5.
JERICHO MOWER SERVICE accepts the following forms of payment: CreditCard
Yes, JERICHO MOWER SERVICE offers free project estimates.
No, JERICHO MOWER SERVICE does not offer eco-friendly accreditations.
No, JERICHO MOWER SERVICE does not offer a senior discount.
No, JERICHO MOWER SERVICE does not offer emergency services.
No, JERICHO MOWER SERVICE does not offer warranties.

Contact Information

Located in West Chester, OH

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