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Grout Medic of Dayton, Cincinnati and Northern Kentucky

Founded 2007 • With Angi since January 2011

We are the leaders in Grout and Tile restoration and repair. Utilizing the latest technology and products we seek to maintain the highest standards of service and professionalism in our industry. The Grout Medic specializes in performing services on your existing grout and tile surfaces. Each Grout Medic technician is trained to evaluate your needs, and prescribe and perform the procedures for you in a professional and courteous manner while exceeding your expectations. At The Grout Medic, we can perform all of our services in both the residential and commercial environment. Each individual job we complete is designed to bring your grout and tile back to life, protect it for years to come and add value to your home.

Amenities

Free Estimates
Yes
Warranties
Yes
Eco-Friendly Accreditations
No
No License Required for Trade
Bonded
Insured
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page. Contact pro for more details.

Verified Reviews

4.7

(133) Verified Reviews

Write a review
Showing 1-25 of 133 reviews
Lynita B.
5.0
03/23/2022
Punctual, reasonable priceDid a great job replacing cracked tiles in kitchen and slate around fireplace. I would hire again.
Description of Work
replaced tiles and slate.
Category
ceramic tile
Neal B.
1.0
02/15/2022
Appointment set and kept at our house January 20 by Boyd. He took pictures and measurements. Told me he’d have to have Gary review and I would be sent an email with quotes for several segments of work, probably January 25. Haven’t heard a word since.
Description of Work
Tile and grout cleaning. Caulking.
Category
bathtub refinishing, ceramic tile
Lane R.
3.0
03/01/2021
He came to look at the job on Thursday, 2/4/21 and was supposed to give me an estimate on Monday, 2/8/21. I waited a week to call and ask. I left a voice message. I waited another week or two and call their number and left another message. I still have not received an estimate.
Description of Work
Tile installation
Category
bathtub refinishing, marble & granite
SUZANNE C.
5.0
09/14/2020
I got 4 estimates for a tile backsplash (of the contractors that called me back) and Grout Medic exceeded my expectations not only in price but in professionalism, speed, and knowledge. Everything went very smoothly and I would definitely hire again for future projects.
Description of Work
Installation of ceramic tile kitchen backsplash
Category
ceramic tile
Bruce V.
5.0
05/12/2020
He showed up when he was supposed to, was clean, polite neat and did an excellent job.
Description of Work
Changing from tub to shower. Shower base is to wide. Need 7/16 cut off existing floor in a 70 inch run.
Category
marble & granite
Valeriy B.
2.0
03/05/2020
Gayne Enterprises made estimation coming for Back Splash installation for the kitchenet in the basement on 02.25.2020. We demonstrated the tile (20 sq ft). However, today, on 03.05.2020 a coming technician told tat he can not make the cutlets indicated in the contract (although we have additional four tiles just in case). We lost the time. This is, I am sure you will agree, not a good way to conduct business. I expect that Gayne Enterprises will install Back Splash in my basement
Description of Work
Back Splash installation
Category
ceramic tile
Beverly K.
5.0
12/16/2019
Very well. Prompt response to request.
Description of Work
Replace caulk, grout.
Category
ceramic tile
Coreen B.
5.0
03/30/2019
Boyd was very professional, friendly, polite and on time. The price on what they did was very reasonable. They did an excellent job, I would definitely recommend this company.
Description of Work
Re grouted my huge walk-in shower and sealed and re grouted my tile in the master bathroom.
Category
ceramic tile
VERA D.
2.0
02/13/2019
appt 2-4...no show...I called several times to confirm...and still no show.. called at 5 pm...an hour late...he was ill and a smoker...I did not want either of those things in my home...
Description of Work
grout cleaning estimate and some repair
Category
house cleaning
Anne A.
5.0
05/23/2018
We were very pleased. The technician arrived on time and began work immediately. We were told that he would be here all day but he was finished within three hours! He cleaned the white tile floor and it looks like new. Areas in the shower and in the bathroom itself that needed regrouting were done beautifully--you can't tell where the work was done. Cleanup was thorough and he gave us instructions on followup care.
Description of Work
Bathroom tile cleaned and regrouted.
Category
ceramic tile
Barb B.
5.0
05/09/2018
It went well. They told us what to expect and things were done according to schedule. Completed tasks as expected and all went well.
Description of Work
Grout repair, one area, Grout color change, 2nd area
Category
ceramic tile
Joy S.
5.0
05/07/2018
They did a fantastic job. It looks brand new now!
Description of Work
They regrouted the tile in my shower.
Category
ceramic tile
Dave S.
5.0
03/05/2018
Larry from Grout Medic stopped by to provide an estimate. He took his time assessing the job & expressed his thoughts clearly. We discussed transition strip options. Larry wrote out a detailed, itemized estimate. I accepted the estimate & contracted Grout Medic. Larry & Al did the work. Excellent job. Grout in all rooms was color sealed so it is completely uniform in color & spotless. Transition strips look great - better than expected. Very satisfied customer. Wouldn't hesitate to use them again.
Description of Work
I had some cracked grout between travertine floor tiles in the foyer that I wanted repaired. I also wanted the grout in my kitchen, foyer, & two bathrooms cleaned & sealed. I was considering transition strips between the foyer/den, foyer/hallway, & hallway/bathroom.
Category
ceramic tile
Joan F.
5.0
08/29/2017
Estimate by Larry was reasonable. Technician Al was great. Looks like a new bathroom!
Description of Work
Had the bathtub area re-grouted, 3 walls worth.
Category
ceramic tile
Rose L.
5.0
07/13/2017
No problems at all, work that was done looks great. Everyone I dealt with was friendly and professional.
Description of Work
Re-caulking around tub, loose tile fixed, some grout replaced, grout cleaning.
Category
ceramic tile
David B.
4.0
02/27/2017
Well done with removal of old dark grout and replacement with new white.
Description of Work
Regrout masterbath shower and floor
Category
ceramic tile, home remodeling
Sharon B.
5.0
02/22/2017
It went well. The Grout Medic came and offered a quote when requested and the quote seemed reasonable. The sealer came on time and the work took about 1/2 day to complete.
Description of Work
We recently purchased a new home that has a lot of tile, some of which include glass and glass/mosaic backsplashes, tile 9 up to foot ceilings and tile in 3 bathrooms. All of which needed to be sealed. We found the work too much for us to handle so we took the recommendation of tiling company that did the work in our house. The Grout Medic sealed all the tile in 3 bathrooms and 2 backsplashes
Category
ceramic tile
Lois G.
5.0
02/02/2017
From the moment I called until the job was completed, the process was seamless, prompt, and courteous with professional results. Jessica promptly responded to my e-mail message with a phone call and quickly scheduled someone to come out and give me an estimate. I was satisfied with the thoroughness of the person (sorry I do not remember his name) and with the reviews here on Angie's List that I did not look for another estimate. I called and Jessica was able to get my job scheduled that week. John is the person that came out to repair both of my tile/grout areas. He was prompt, courteous, knowledgeable about tile, grout, flooring and answered my questions about maintenance. As you can see from the pictures, his work is professional. My shower looks like a brand new shower. There is no more water on the floor. I will definitely call them to have my tile floors steam cleaned and sealed. The only thing John had to come back the next week was to re-grout the tile in the laundry room. The color he had with him the day of the job did not match existing tile, and being a perfectionist he didn't want to use it because it would stand out as not matching. The fact that it didn't match was not the Grout Medic's fault. My lighting was out in the laundry room that week and both the person who came out to give me the estimate and John were working in dim lighting conditions. John took a piece of the loose grout with him to get a perfect match. Both the shower and the steps are in excellent condition.
Description of Work
There were two rooms with tile problems: 1) Glass block shower was leaking out onto the floor and grout was crumbling on the outside wall of the shower. 2) All the vertical tiles on the lower step into my laundry room had completely loosed and no longer adhered the surface behind the tile.
Category
ceramic tile
Peter T.
4.0
01/13/2017
Good job on the shower. The floor grout looks better than before but I was disappointed that not all of the dirt came out in the cleaning even though I was told in advance this was a possibility and could be remedied by grout coloring. However, the additional charge for this service would have been almost as much as the initial cleaning and sealing and I didn't think it was worth the additional cost.
Description of Work
Cleaning and sealing of grout in master bathroom shower and floor and guest bathroom floor.
Category
ceramic tile, floor cleaning
Pam and Scott B.
5.0
05/05/2016
The work went really well, they did a great job!
Description of Work
They cleaned the grout and polished the travertine tile.
Category
marble & granite, buffing & polishing, home remodeling
Pam and Scott B.
5.0
05/05/2016
The work went really well, they did a great job!
Description of Work
They cleaned the grout and polished the travertine tile.
Category
marble & granite, buffing & polishing, home remodeling
LANI P.
5.0
04/03/2016
Excellent job performed by two workmen. Kitchen floor is beautiful -- it is impossible to discern the replacement tiles. Grout color match is perfect. Bathroom shower stall is fabulous -- mold is gone/cleaned and tile work is great! Well done!
Description of Work
1) Replaced 4 kitchen stone tiles. Repaired, cleaned, and sealed grout as needed. 2) Cleaned and re-caulked/repaired bathroom show stall. 3) Replace/repaired damaged bathroom tiles.
Category
ceramic tile, floor cleaning

Service Provider Response

Thank you for taking the time to complete a review as it is very much appreciated. Please let us know if there is anything else we can do for you. Thank you for choosing The Grout Medic to service your home.
John R.
5.0
01/27/2016
Went great was able to work with them before they started to get the best result that I was very happy with and hadn't thought of as a possibility.
Description of Work
Fixed a bad tile job that was left by some other contractors.
Category
ceramic tile

Service Provider Response

Thank you for choosing The Grout Medic to service your home. It was a pleasure working with you and we appreciate the time you took to leave a review. Best Regards, Chelsea
Jeff S.
5.0
01/09/2016
I was totally impressed on the honesty and professionalism. I was shocked on how clean the area was every time they left. We are very happy with the end result!
Description of Work
Originally had them come in and regrout the shower. Then after a! Inspection they thought there may be water damage in some areas. After letting the shower sit and dry out for a week+ their assumption was spot on. We ended up replacing the entire shower wall.
Category
ceramic tile

Service Provider Response

It has been a pleasure working with you. Thank you so much for taking the time to leave a review. Please let us know if we can be of assistance in the future. Best Regards, Chelsea
Lisa D.
5.0
10/15/2015
It went very well, only suggestion - when they are going to be later than the time window selected, call to let me know and provide new arrival time without having me call to find out.
Description of Work
Remove old grout/caulking and re-caulked bathrrom floor.
Category
marble & granite, home remodeling

Service Provider Response

Thank you for taking the time to complete a review as it is very much appreciated. We apologize it the arrival time caused any inconvenience. It can be difficult to narrow down an exact time of arrival for a half day job scheduled in the afternoon due to unforeseen circumstances such as traffic etc... Please let the office know if there is anything else we can do for you. Best Regards!
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Phone

Address

9018 Cincinnati Columbus Rd Unit G

West Chester, OH 45069

Map showing Grout Medic of Dayton, Cincinnati and Northern KentuckyView larger map

Service Categories

Ceramic Tile
Floor Cleaning and Waxing
Marble and Granite

Other Information

Services offered

We offer a multitude of services including grout cleaning, sealing, color sealing, recaulking, regrouting, water damage repair and even tile repair. We use state of the art technology and products for both commercial and residential applications. Our professionals are fully trained, insured and dedicated to bringing your grout and tile back to life.

Services not offered

Vinyl floor care, bathtub refinishing, tile/tub glazing

Payment options

Check
Visa
MasterCard
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FAQ

Grout Medic of Dayton, Cincinnati and Northern Kentucky is currently rated 4.7 overall out of 5.

Grout Medic of Dayton, Cincinnati and Northern Kentucky is open:

Monday: 8:00 AM - 4:00 PM

Tuesday: 8:00 AM - 4:00 PM

Wednesday: 8:00 AM - 4:00 PM

Thursday: 8:00 AM - 4:00 PM

Friday: 8:00 AM - 4:00 PM

Grout Medic of Dayton, Cincinnati and Northern Kentucky accepts the following forms of payment: Check, Visa, MasterCard, Discover

Yes, Grout Medic of Dayton, Cincinnati and Northern Kentucky offers free project estimates.

No, Grout Medic of Dayton, Cincinnati and Northern Kentucky does not offer eco-friendly accreditations.

Yes, Grout Medic of Dayton, Cincinnati and Northern Kentucky offers warranties.

Grout Medic of Dayton, Cincinnati and Northern Kentucky offers the following services: We offer a multitude of services including grout cleaning, sealing, color sealing, recaulking, regrouting, water damage repair and even tile repair. We use state of the art technology and products for both commercial and residential applications. Our professionals are fully trained, insured and dedicated to bringing your grout and tile back to life.

Vinyl floor care, bathtub refinishing, tile/tub glazing

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