Founded 1979 • With Angi since September 2011
Service Provider ResponseWith all due respect the comments by the member are far from accurate to say the least. Bottom line we were asked to give her estimates based on the scope of work that she told us she wanted done at her home. We provided a preliminary estimate based on our initial 2-3 visits to the job site. We outlined what the scope of work would be after compiling a number of bids by various sub contractors and vendors. When we explained that we would need to go to an architect to design the porch structure because of inherent structural components we told her that the cost of those architectural drawings would be $2,000 to just cover the cost of the drawings. In the mean time she consistently added more and more to the scope of work to be performed as we cautioned her that she was exceeding her original scope and budget. After the architectural process and the constant changes were finished (approximately 2 months of our time) we finally gave her a fixed cost for what she ultimately ended up with. She did not like the price and told us she wanted her deposit for the architectural drawings back. I explained that the architect actually charged us $2,400 and there was nothing left of her deposit (we actually lost $400 and a lot of our time). She became very belligerent and threatened to sue us. At this point we cut ties with her as trying to placate her and explain all the add- ons she added were the reason she was over budget and cutting anything out was not an option for her. At the end of the day we have never had anything but an A review or any unhappy customers. We have been in business for a long time and do remodels anywhere from the 10k's to multi-million dollar new homes. I am very disappointed that the member feels this way because all we ever do is try to be ethical up front and honest. i hope this sheds some light on our perspective relating to this job that never happened. Thank you, Dan de Stefano Owner de Stefano Brothers remodeling
DeStefano Brother's Remodeling is currently rated 4 overall out of 5.
DeStefano Brother's Remodeling is open:
Monday: 9:00 AM - 5:00 PM
Tuesday: 9:00 AM - 5:00 PM
Wednesday: 9:00 AM - 5:00 PM
Thursday: 9:00 AM - 5:00 PM
Friday: 9:00 AM - 5:00 PM
DeStefano Brother's Remodeling accepts the following forms of payment: Check
Yes, DeStefano Brother's Remodeling offers free project estimates.
No, DeStefano Brother's Remodeling does not offer eco-friendly accreditations.
No, DeStefano Brother's Remodeling does not offer a senior discount.
Yes, DeStefano Brother's Remodeling offers emergency services.
Yes, DeStefano Brother's Remodeling offers warranties.
DeStefano Brother's Remodeling offers the following services: Home remodeling.
2022 Super Service Award
We have the experience and dedication to bring your dreams to reality! Since 2002, we have been specializing in new construction and remodeling services, where we guarantee your satisfaction and we won’t leave until the job is done right. We pride ourselves on the quality work we provide, while delivering great customer service! Check out our services offered and call or click to schedule a free estimate today!
Have you ever signed a contract with someone, only to find out that the job wasn’t done to your satisfaction: shoddy workmanship, unfinished job, couldn’t contact them, cost you more than expected, etc.? At Five Star Bath Solutions, we’ve made it our mission to make sure this doesn’t happen to you. Our number one priority is customer service and satisfaction: We use only the highest quality products We train and certify all of our technicians We work exclusively on bathroom remodels All of this is done to make sure you are happy with the end results.
As a locally owned and operated business we feel invested in our clients and constantly strive for customer satisfaction. We won't leave until the job is done right! Call or click to schedule an estimate today!