CSE Engineering & Consulting LLC
About us
Structural
Business highlights
Emergency services offered
25 years of experience
Services we offer
Home and building inspection, foundation inspection, roof inspection& construction management., structural engineer
Amenities
Emergency Services
Yes
Accepted Payment Methods
- CreditCard
Reviews
1.01 Reviews
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Showing 1-1 of 1 reviews
DEBBIE M.
Sep 2011
Mr. Boujaoude did not go out to the house himself, but sent 2 people (who were also not home inspectors) out to take pictures, then compiled the report. We received the report beyond the 48 hour window (about 60 hours after it was completed), and it was very unsatisfactory. It was much less detailed than other home inspection reports that we have seen, and the structural component basically consisted of him telling us to contact the company that had done the basement waterproofing in the past. We were unhappy with the report and called to ask for a refund. Long story short, dealing with Mr. Boujaoude has been a terrible experience. He has refused to refund our money and threatened legal action against us (for, among other things, "wasting his time"). We found out he is not a licensed home inspector in Kentucky, nor were the people he sent to take pictures. We had to hire another home inspector and another structural engineer (whose reports were excellent) but are still trying to get our money back from CSE Engineering. We would recommend staying far, far away from this company.
UPDATE: I see that Mr. Boujaoude has responded to the review. He never offered me a full refund, and in fact I had to dispute the charge with my credit card company to get the money back. He is also incorrect; we ended up buying the property in question after hiring a licensed home inspector and separate structural engineer to inspect the property.
UPDATE: I see that Mr. Boujaoude has responded to the review. He never offered me a full refund, and in fact I had to dispute the charge with my credit card company to get the money back. He is also incorrect; we ended up buying the property in question after hiring a licensed home inspector and separate structural engineer to inspect the property.
Response from CSE Engineering & Consulting LLC
"As a medical professional, the memberneeds to be more honest in her report which is a fraud. We never told the member that we are licensed home inspectors. We stated to her that we are licensed Professional Engineers. Further, we never told the member, that the owner of the Company will be going down to inspect the property as we have more than a dozen jobs in a weeks time and one engineer could not cover all of them. Nonetheless, when the member called after the inspection and voiced her concerns and her misunderstanding, we offered her A FULL REFUND OF $550 that she turned down. The member refused to accept the refund and asked us to proceed with the report. After spending hours on the report and emailing it to her, she didn't like our conclusions and started poking holes in the report. BTW, she WALKED AWAY from the property based on our recommendations. In Summary, the member walked away from the home based on our recommendations, and disputed the fee with the Credit Card Co. and got her money back. The Credit Card Co, advised us to sue her as they always take the side of consumer not the merchant. The member continue to try to ruin our reputation, however, we have thousands of satisfied customers although most of them are not on this list! Angie's List should consider fraudulent claims before publishing on their website as we can simply jut drop out of this list and the member should also be sensitive to her position as a medical professional working for children’s hospital."
Licensing
State Contractor License Requirements
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FAQ
CSE Engineering & Consulting LLC is currently rated 1.0 overall out of 5.
CSE Engineering & Consulting LLC accepts the following forms of payment: CreditCard
No, CSE Engineering & Consulting LLC does not offer free project estimates.
No, CSE Engineering & Consulting LLC does not offer eco-friendly accreditations.
No, CSE Engineering & Consulting LLC does not offer a senior discount.
Yes, CSE Engineering & Consulting LLC offers emergency services.
No, CSE Engineering & Consulting LLC does not offer warranties.