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Candy's Critter Care

Animal & House Sitting, Dog Walking,

About us

Candy's Critter Care is proud to be in our 18th year of service. We are fully insured. My husband, Ken and I own and operate this service with no employees. This ensures that you will meet and get to know the owner and we will be caring for your family member(s). Candy's operates 365 days/yr. so we are here when you need us. Call or email to discuss your needs.

Business highlights

Eco Friendly
Family owned & operated
Emergency services offered
Women owned and operated
LGBTQ+ Friendly
22 years of experience

Services we offer

Daily Dog Walks, Vacation Pet Care-in your home, Visits include home care as well (watering etc...), We care for all types of family members, from dogs to cats and turtles to birds.

Services we don't offer

BOARDING.

Amenities

Emergency Services

Yes

Free Estimates

Yes

Warranties

Yes

Senior Discount

yes

Accepted Payment Methods

  • Check
Reviews
4.818 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
89%
4
6%
3
6%
2
0%
1
0%

Filter reviews by service

Showing 1-18 of 18 reviews
Elizabeth W.
May 2017
5.0
Animal & House Sitting
Yes, I recommend this pro
Job was, admittedly, a fairly easy and straightforward one. I thought Ken was very pleasant to work with and very responsive to communications. He did everything asked for, price was excellent--wouldn't hesitate to hire again.

C B.
Feb 2016
5.0
Animal & House Sitting
Yes, I recommend this pro
$150

Ken met us a few days before our departure to familiarize himself with our pet sitting needs.  Ken arrived as scheduled, introduced Candy's Critter Care business model and explained the services included.  Ken provided references, evidence of insurance, the services included, asked the pertinent questions that further validated his expertise for pet care.  Ken left us feeling confident that we were leaving our treasured pets with someone who genuinely loves and enjoys them.

When we arrived back home after a week away, we were so anxious to see our little furry friends!  Much to my delight Ken had left us a full page note with all of the performance highlights of our cats activities while under his watch!  The details were complete including the "water fight" games with the water reservoir - the event left Ken wondering if the little paws had help or were just displaying their rare talent for relocating a full water dispenser!  So funny to know that our little rescues were able to squeeze in some fun while we were away!

We had all of our mail stacked and waiting for us, the litter boxes were clean and our little family was reunited with great enthusiasm!  The cats never made any appearance during our absence, but Ken knew they were here given that the dishes and boxes told a story! 

The experience was our first and won't be the last!  Ken did a great job and we won't hesitate to use Candy's Critter Care again.  It is such a relief to have found this affordable, personal touch!  We love our rescued pets and believe that the improved life they are now enjoying must remain consistent - Ken made sure they didn't feel threatened or neglected! 

Thank you Ken - thank you Candy's Critter Care - job well done!!!


Response from Candy's Critter Care
"Hi [Member Name Removed], Thank you so much for this review. Bissy and crew are great to care for and we love visiting and seeing what kind of trouble they have gotten into. Thank you for your trust. Ken and Candy"

Thomas B.
Aug 2015
5.0
Animal & House Sitting
Yes, I recommend this pro
$119
This was first time we used a pet service vs. a friend or neighbor. Ken and Diana came out about a week before our vacation and reviewed what what needed. Diana came in daily and left us a "report card" on her last day to let us know how things went. I will certainly use them again.
Response from Candy's Critter Care
"Thank you very much for this great review. We look forward to seeing the kitties in the future."

Darla W.
Jul 2015
3.0
Animal & House Sitting
unknown
Response from Candy's Critter Care
"We are very proud of our service record of over 13 years. Through these years we have made over 38,000 visits to our clients homes and have NEVER missed a single scheduled visit. As I explained to this client, I had mis-entered the alarm code on that evening and had other issues with their new alarm. I was very disappointed to read this particular review in light of the years of service we performed which included various tasks such as extensive watering of their outside gardens, routine brushing of their Shelties, meds when needed and careful attention paid to ensure their safety from coyotes. After the confrontation with this client, we decided to fire them. We had never done this before and have not since. We just couldn't believe that, after 3 years of our relationship, that they would place more trust in a new electronic system than people that they had grown to know and trust. We are glad that they have found another sitter to care for their kids."

Carole T.
Apr 2015
5.0
Animal & House Sitting
Yes, I recommend this pro
$300
unknown

Harry B.
Feb 2015
5.0
Animal & House Sitting
Yes, I recommend this pro
$400
We have used them in the past. They even water our plants when we go on vacation. They are very trustworthy. They do great work. I would recommend them to anyone.
Response from Candy's Critter Care
"We thank you for this great review. We love seeing Midnight and, sometimes, Mya when she wishes to grace us with her presence...lol."

Pete A.
Feb 2015
5.0
Animal & House Sitting
unknown
Response from Candy's Critter Care
"Thank you for the time to give us a good review. We were pleased to step in for your regular pet sitter as she was unavailable."

Katherine D.
Jan 2015
5.0
Animal & House Sitting
Yes, I recommend this pro
Ken & Candy are fantastic! I contacted them based on their Angie's List reviews and I am so happy with my choice. They were very thorough & professional with learning about my dog's needs. I work long days so they visit her most weekdays and have cared for hero veer several vacations & business trips. My 12 year old dog had never stayed alone in the home before and I was apprehensive, but I came home to happy puppy! They are also easy to reach which is fantastic if your schedule changes or need help with short notice! I can't say enough great things about Ken& Candy!

Christa S.
Jun 2014
5.0
Animal & House Sitting
Yes, I recommend this pro
$17

It's run by Ken Hartman, and they are bonded. They provide you with a nice folder, and yea, I am very happy with them. I have used them three times, and my children have used them once. They came and sat down for a good 45 minutes and I blabbed about my cats and they patiently listened, and took notes that if they would please take my mail in, on Tuesdays is trash day, if they would please put my trash out, and I showed them the litter boxes and questions they asked, like -do you have a little room and a dustpan. I said -Yes I did, that's what I use to clean up the boxes, the litter that falls over you know, and they were just very very, they even watered my plants. So it was a really good experience. I have three indoor cats, and my children have four indoor cats, and I assume they take good care of my cats. I used to spoil cats, so I have no reason to think that they wouldn't be just as good as taking care of dogs. Now punctual, was another case cause I gave them a house key. Now you have to trust somebody if you give somebody a house key. And Ken immediately said -we are going to put a number on it, and your name on it, because we don't want. So all those little details, you know? I've felt good about.

Response from Candy's Critter Care
"Hi [member name removed], Thank you so much for your great review. We hope to help you out again in the future. Ken and Candy Hartman"

Julie M.
Mar 2014
5.0
Animal & House Sitting
Yes, I recommend this pro
Candy and Ken are wonderful. They paid attention to every detail with my pets. I used them on short notice and they were wonderful. I will continue to use them in the future. Candy's Critter Care is the best!

Ryan S.
Jan 2014
5.0
Animal & House Sitting
Yes, I recommend this pro
$135
Highly recommend Ken and Candy! They took great care of our home and our pugs when we lived in Fairfield Township. Nothing but trust and respect for them. If you are looking for a great in home pet sitter, look no further!



Holly C.
Nov 2013
5.0
Animal & House Sitting
Yes, I recommend this pro
$17
Candy and Ken are great with our dogs and are extremely reliable (and flexible) given our ever-changing schedules). They provide a written "report card" after each visit to let us know how things went. We are very happy that we have them to take care of our 4-legged kids.
Response from Candy's Critter Care
"Hi [member name removed], Thank you for this great review. We will miss [name removed] and gang but look forward to sitting your house. Ken and Candy"

Kelly R.
Aug 2013
4.0
Animal & House Sitting, Dog Walking
Yes, I recommend this pro
$17
Always made herself available when we needed her.
Response from Candy's Critter Care
"Hi [Member name removed], Thank you for the review. We miss Oliver and hope he is doing well. Ken and Candy"

Nancy S.
Oct 2012
5.0
Animal & House Sitting
Yes, I recommend this pro
$60
My dog loves Candy and her husband, Ken. They also go the extra mile when it comes to your pets. They even get down on the floor and play with my dog. It's hard to find someone who is knowledgeable about giving insulin injections and willing to come to your home. Candy and Ken both are able to do this.

Susan M.
Jun 2010
5.0
Animal & House Sitting, Dog Walking
Yes, I recommend this pro
$90
See above

Susan M.
Mar 2010
5.0
Animal & House Sitting, Dog Walking
Yes, I recommend this pro
$15
Overall, I'm thrilled to have Ken and Candy take care of my dog, she's my baby. We're new to the area, so I was nervous about finding someone new. I call with a few days notice and tell them what I need. Sometimes they come once a day, sometimes more than that, whatever I need. They're bonded and insured whic is more than I can say for my previous pet nanny. With the weather breaking, they'll walk her anytime they come over. They'll even water your plants, bring in your mail, etc. I use them for daily visits, but they'll also take care of her while we're on vacation with as many visits per day as you want.

Sherry B.
Aug 2007
5.0
Animal & House Sitting
Yes, I recommend this pro
$15
Candy is very professional. She had me fill out forms to assure she had all necessary information on my pets and home. She provided reference lists and copies of insurance information, and spent a lot of time at my home learning about my cats before the first pet sitting job. It is obvious she loves and knows a lot about animals and I feel comfortable entrusting their care to her. She leaves a daily written log of what she did and any comments about the cats.

BILL T.
Oct 2006
5.0
Animal & House Sitting
Yes, I recommend this pro
$85
Wonderful job. Very professional. She even sorted the mail into piles based on the type of mail. She left a daily log of when she was at the house, what she did, and how the animals were.

Licensing

Insured

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

Candy's Critter Care is currently rated 4.8 overall out of 5.

Monday: 6:30 AM - 10:00 PM Tuesday: 6:30 AM - 10:00 PM Wednesday: 6:30 AM - 10:00 PM Thursday: 6:30 AM - 10:00 PM Friday: 6:30 AM - 10:00 PM Saturday: 6:30 AM - 10:00 PM Sunday: 6:30 AM - 10:00 PM

Candy's Critter Care accepts the following forms of payment: Check

Yes, Candy's Critter Care offers free project estimates.

No, Candy's Critter Care does not offer eco-friendly accreditations.

No, Candy's Critter Care does not offer a senior discount.

Yes, Candy's Critter Care offers emergency services.

Yes, Candy's Critter Care offers warranties.

Candy's Critter Care offers the following services: Daily Dog Walks, Vacation Pet Care-in your home, Visits include home care as well (watering etc...), We care for all types of family members, from dogs to cats and turtles to birds.

BOARDING.