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Thompson Heating & Cooling Inc
Electrical Baseboard or Wall Heater - Repair, Central A/C - Install, Central A/C - Service or Repair,
About us
We are a heating and cooling repair company that has been in business over 60 years. Our customer base is vast that spans several counties. We have expert technicians and installation crews that will be efficient and thorough. Whether it is maintenance, service, or new equipment, Thompson Heating and Cooling has the experts you can trust.
Business highlights
Emergency services offered
74 years of experience
Services we offer
boilers, cooling, gas furnaces, geothermal units & air conditioners repairs., heat pumps, heating
Amenities
Emergency Services
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.918 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 94% | ||
| 0% | ||
| 6% | ||
| 0% | ||
| 0% |
Showing 1-18 of 18 reviews
S H.
Oct 2019
It was a great, quick service and they fix the problem.
Lewis M.
Aug 2018
all went well from getting the estimate and completion of installation of new unit
Annie R.
Apr 2017
The technician wasn't afraid to climb up in the attic. They're really decent and I've been satisfied with their service. They're the best. Once I started using Thompson I haven't gone to anyone else.
Lisa B.
May 2016
unknown
Mark W.
Jan 2016
unknown
Response from Thompson Heating & Cooling Inc
"Mr. [Member Name Removed], thank you for taking the time to review Thompson Heating and Cooling. We appreciate your business. It is our goal to provide great customer service and keep you as comfortable as possible in your home. Any feedback we receive is greatly appreciated."
Gia H.
Jan 2016
unknown
Response from Thompson Heating & Cooling Inc
"Mrs. Kokor, thank you for your review of Thompson Heating and Cooling on Angie's List. We appreciate you taking time out of your schedule to give us feedback on how we are doing. Customer satisfaction is our number one priority. We strive to make our team better and to better serve our customers each and every day. Thank you for trusting Thompson Heating and Cooling. We appreciate your business."
JOANNA R.
Aug 2015
.
Anita S.
May 2014
unknown
Response from Thompson Heating & Cooling Inc
"Thank you for the review! We appreciate your business!!"
Patrick V.
May 2014
Prompt service, reasonable cost very friendly.
Response from Thompson Heating & Cooling Inc
"Thank you [member name removed]! We appreciate your business."
Wayne C.
Mar 2014
I will call them again if needed
Evelyn C.
May 2013
We have used them before in the past at our old home. It helped me because I was having problems breathing. We were satisfied with the work they provided for us. They were very professional and friendly, very helpful and informative. We were given information on how to prevent the problem in the future. I thought they did a really good job and if I had to I would use them again in the future.
Kathy C.
Feb 2013
I called them and a few other companies for an estimate to put a humidifier on my furnace. Their estimate was the best and I called them to do the work. They did a great job and only charged me what I was quoted on the phone. I will use them again.
Linda S.
Feb 2013
above
Barbara S.
Dec 2012
Everyone that we talked to from the person who answered the phone to the installers were helpful, professional, and friendly. The gentleman who sold us the furnace came to our home, answered any questions we had. The supervisor of the installation came ahead of time to inspect the basement to see what all might be needed (we have a wood burning furnace in a 160 year old home). The crew who did the work were a pleasure to have around. They all worked together so well, we could tell they enjoyed working with each other. Thompson Heating and Cooling gets top score from us!
Margaret G.
Nov 2012
,Arrived late Sunday evening to a home that had no heat.Covered beds with extra blankets for the night. Call Thompson first thing Monday morning. Workman was on site by 1:30pm same day. He finished everything and left no mess.
As the temperature began to rise, I notice that 3 registers were still cold. Left message on Monday evening and workman was at the house by 10:00am. Bled the registers until we had heat coming through.
This company is very responsive and certainly do everything they can to accomodated a customer.
As the temperature began to rise, I notice that 3 registers were still cold. Left message on Monday evening and workman was at the house by 10:00am. Bled the registers until we had heat coming through.
This company is very responsive and certainly do everything they can to accomodated a customer.
Deede D.
Aug 2012
They are very, very educated, very, very honest and their prices are unbelievable for what they do. They are everywhere but we deal with the one in Niles. He told us we needed a new air conditioner next year, not now. I would give him an A, A, A, A, A! I will always use him. He is my only heating and air conditioning guy. Last year they put in a new heating unit. They are great, absolutely great and fair priced.
Jordan C.
Jun 2012
There were times I had to call them out on an emergency and I was very happy with them. One time I had to call them because our furnace went out and he had to come out on Christmas Eve, I had to pay more but you expect that and they got the job done. They could have charged me double, the charged me plenty but they got the job done. The guy acted like it could have been any night as far as he was concerned. I apologized profusely and he said its just one of those things. I call them out a couple of times a year for inspections and cleanings. They are my preferred provider.
Sally M.
May 2012
We used them in the fall. They come out twice a year. We took a yearly contractor and I don't remember how much the price was. We've used them really since we moved here, for about twenty years. They try and send the same person if they can.
Licensing
State Contractor License Requirements
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FAQ
Thompson Heating & Cooling Inc is currently rated 4.9 overall out of 5.
Thompson Heating & Cooling Inc accepts the following forms of payment: CreditCard
No, Thompson Heating & Cooling Inc does not offer free project estimates.
No, Thompson Heating & Cooling Inc does not offer eco-friendly accreditations.
No, Thompson Heating & Cooling Inc does not offer a senior discount.
Yes, Thompson Heating & Cooling Inc offers emergency services.
No, Thompson Heating & Cooling Inc does not offer warranties.