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AMERICAN MULTI SURFACE RESTORATION, INC

Founded 1999 • With Angi since November 2004

4.5

(2) Verified Reviews

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Business Details

Phone Number

Address

691 State Rd NW

WARREN, OH 44483

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Description

National Franchise trained. 12 years in business. One sub, franchise trained and 9 years experience. Serving Summit, Portage, Trumbull, Mahoning save ounties. We do some work in Cuyahoga, Medina, and Stark counties and charge for travel to outlying areas. We save homeowners money by re-finishing

Verified Reviews

A few reviews for this pro...
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Analiese H.
5.0
05/12/2010
We chose the UV refinish product because the time without a shower was extremely less than the couple of days with the regular product. A member of Tom's staff arrived on time to clean the tub, and Tom arrived later to apply the finish. Tom also changed our drain and drain stopper without charge. Approximately, 3 months later large portions of the finish began to chip off the tub, exposing the original green underneath. I called Tom right away. I did not hear back for 2 weeks despite repeated phone calls. Tom eventually called back and apologized, explaining that he had been ill. He came out and fixed the chips, as well as some caused by our cat, without charge. He told me that the product he had used had some complaints with problems similar to mine. In another approximately 3 months, we had another huge chip around our drain. Tom came out right away with the intention of patching the tub again. Upon examining the tub, he offered to replace the finish with the normal coating and told me that he has discontinued using the UV product. It's been almost 3 months and there is no sign of chipping or cracking. I was very pleased that I did not have to argue or convince Tom to come out either time, and was especially glad that he was the one to offer to replace the finish. While not satisfied with the original coating, I am extremely satisfied with Tom's level of professionalism and service.
Description of Work
We had Tom refinish the cast iron tub in our bathroom and change the color of the tub from pea green to white.
Category
bathtub refinishing
ELIZABETH A.
4.0
11/17/2004
THEY RESURFACED MY TUB A FEW YEARS AGO, PROMISING A FIVE YEAR WARRANTY. THE SURFACE BEGAN FAILING WITHIN THE YEAR. THEY MADE ONE ATTEMPT TO CORRECT THE PROBLEM, AND NOW WANT TO CHARGE ME FOR FURTHER WORK, AND IT'S BEEN IMPOSSIBLE TO SPEAK WITH THEM SINCE.
Description of Work
REFINISHING MY BATH AND SINK.
Category
bathtub refinishing

Service Provider Response

Customer had called and left a message on my answering machine that she was having a problem with her bathtub. I made numerous return calls but could not reach her by phone. I left her a message that I would wait for her to contact me. She never did. The work was done while operating a national franchise that I am no longer affiliated with. She had a custom color applied to the tub and sink and I cannot get the product that was used on her tub, as it is no longer available. Even though I am not a franchisee anymore, I offered to remove the original finish and replace it for her at my cost, provided that she would pay for the freight ($20.00) of the custom color. The sink is out of warranty so that work would not be redone under warranty. Removing the finish normally costs about $100.00 and refinishing costs with custom color costs $304.00. She has not accepted the offer and indicated that she would like a new 5 year warranty. That is not the way warranties work. Tom Sweitzer

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    Business Highlights

    Emergency Services OfferedEmergency Services Offered
    Bathtub Restoration
    Dentistry - General
    Cabinet Refacing and Refinishing
    Kitchen and Bath Remodeling
    Ceramic Tile
    Insured
    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves.To find more licensing information for your state, visit our Find Licensing Requirements page.
    General Information
    Free Estimates
    Ask for Details
    Eco-Friendly Accreditations
    No
    Payment Options
    Check
    Senior Discount
    No
    Emergency Service
    Yes
    Warranties
    Yes

    Services Offered

    BATHTUBS, TILE, GROUTING, ACRYLIC TUB LINERS, SHOWER DOOR INSTALLATION, RE-COLOR COUNTERTOPS BATHTUBS, ACRYLIC WALL SURROUND, RE-GLAZING (TILE), FIBERGLASS, SHOWER REPAIR BATHTUB REPAIR, REFACE KITCHEN CABINETS, APPLIANCE SCRATCHES (REPAIR),

    Services Not Offered

    Ask for details

    Frequently Asked Questions & Answers about AMERICAN MULTI SURFACE RESTORATION, INC

    How is AMERICAN MULTI SURFACE RESTORATION, INC overall rated?

    AMERICAN MULTI SURFACE RESTORATION, INC is currently rated 4.5 overall out of 5.

    What days are AMERICAN MULTI SURFACE RESTORATION, INC open?

    AMERICAN MULTI SURFACE RESTORATION, INC is open:

    Monday: 8:00 AM - 8:00 PM

    Tuesday: 8:00 AM - 8:00 PM

    Wednesday: 8:00 AM - 8:00 PM

    Thursday: 8:00 AM - 8:00 PM

    Friday: 8:00 AM - 6:00 PM

    Saturday: 8:00 AM - 6:00 PM

    What payment options does AMERICAN MULTI SURFACE RESTORATION, INC provide

    AMERICAN MULTI SURFACE RESTORATION, INC accepts the following forms of payment: Check

    Does AMERICAN MULTI SURFACE RESTORATION, INC offer free estimates?

    Ask AMERICAN MULTI SURFACE RESTORATION, INC for details on free project estimates.

    Does AMERICAN MULTI SURFACE RESTORATION, INC offer eco-friendly accreditations?

    No, AMERICAN MULTI SURFACE RESTORATION, INC does not offer eco-friendly accreditations.

    Does AMERICAN MULTI SURFACE RESTORATION, INC offer a senior discount?

    No, AMERICAN MULTI SURFACE RESTORATION, INC does not offer a senior discount.

    Does AMERICAN MULTI SURFACE RESTORATION, INC offer emergency services?

    Yes, AMERICAN MULTI SURFACE RESTORATION, INC offers emergency services.

    Are warranties offered by AMERICAN MULTI SURFACE RESTORATION, INC?

    Yes, AMERICAN MULTI SURFACE RESTORATION, INC offers warranties.

    What services does AMERICAN MULTI SURFACE RESTORATION, INC offer?

    AMERICAN MULTI SURFACE RESTORATION, INC offers the following services: BATHTUBS, TILE, GROUTING, ACRYLIC TUB LINERS, SHOWER DOOR INSTALLATION, RE-COLOR COUNTERTOPS BATHTUBS, ACRYLIC WALL SURROUND, RE-GLAZING (TILE), FIBERGLASS, SHOWER REPAIR BATHTUB REPAIR, REFACE KITCHEN CABINETS, APPLIANCE SCRATCHES (REPAIR),