I've used him previously and both times hes gone out of his way to help me. My drain was actually clogged out in the street! They got a camera out to take a picture of where it broke in the street so that the city would know exactly where the block was located! Because he went above and beyond for me, the city actually had to pay for the work to be done. He was very knowledgeable and him and his crew were professional. I would highly recommend him to others.