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Approved Pro
Approved Pro

Portillo's General Service

Tile: Ceramic and Porcelain Repair, Wood Flooring Repair or Partial Replacement, Wood Flooring Refinish,

About us

We specialize in bathroom renovations and Kitchen remodeling. ! We offer a diverse range of services tailored to meet the unique needs of every customer. We are an Owner-operated company with experience since 2014. We offer reasonable prices according to project needs. We take a personalized approach to each project. We work closely with our clients to understand their vision, preferences, and budgetary requirements. We strive to exceed expectations by delivering exceptional service, great quality work, and professionalism on every job. Read more below on all the services we offer and contact us with any questions or to schedule a free estimate today!

Business highlights

Se habla espanol
10 years of experience

Services we offer

Flooring, Shower Remodel

Amenities

Free Estimates

Yes

Accepted Payment Methods

  • CreditCard
Reviews
4.948 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
94%
4
4%
3
0%
2
0%
1
2%

Filter reviews by service

Showing 1-25 of 48 reviews
Jennifer G.
Nov 2025
5.0
Tile: Ceramic and Porcelain Installation
Super job. Everything was professionally done. I’d hire him again for all my rehab projects

Nancy L.
Nov 2025
5.0
Wood Flooring - Install or Completely Replace
$9,000
Rene Portillo is a talent, skillful, and responsible worker. He trains his team workers with patience, and knowledge. He always accomplished his job assignment satisfactory. Actually, Rene completed a renovation of my Condo last year. This year, I hire him again to renovate my other house. Sincerely yours, Nancy Lee [email protected] 614-425-7069 Date: 11/07/2025. Friday. 12:50:PM **************************************

Anie A.
Apr 2025
5.0
Yes, I recommend this pro
Renee and his team were wonderful to work with! They did a beautiful job on our master bathroom and we are very happy with it. They worked quickly and efficiently to complete the job. They are experts and we would definitely work with them again for any other projects.

Stephen P.
Oct 2024
4.0
Yes, I recommend this pro
Rene pricing was great. Communicated well. Did a good job with getting my house ready to sell.

Leonard G.
Oct 2024
5.0
Yes, I recommend this pro
Good, All Workers did a good job. Pleased with final product.

Scott C.
Oct 2024
5.0
Yes, I recommend this pro
Did a good job.

Terranse S.
Oct 2024
5.0
Yes, I recommend this pro
Excellent work on shower remodel

Dan M.
Sep 2024
5.0
Yes, I recommend this pro
They did a fantastic job and were very well priced. I have hired them to do several projects at my house and will definitely use them again if additional projects arise. Would definitely recommend them!

Colin G.
Sep 2024
5.0
Yes, I recommend this pro
Rene and crew were professional and reasonable. Rene did an excellent job tiling a new shower pan and walls for us. He was clear on the job details and it came out exceptional.

Mer S.
Sep 2024
5.0
Yes, I recommend this pro
$2,200
Rene is incredibly nice, a great communicator. He always let us know when he was coming. We had tiles that had come off of our shower wall and didn't know what to do. We had Rene out to look and see if he could salvage the shower. He and his crew did an AMAZING job removing the surrounding tiles, even went above and beyond what we asked and smoothed out tiles that were previously out of place. He also regrouted the whole shower. They also kept a very clean area, which I appreciated. What was a tired looking shower, he made look fresh and new. I would absolutely hire Rene for another job and feel very comfortable knowing I would get a great result.

Alisha H.
Aug 2024
1.0
Rene took 75% payment for my project but did not finish the work. The contract was for demo of bathroom and kitchen with remodel of both, removing a wall, drywall, paint, flooring and electrical work to add five ceiling fans with lights. Rene did all demo, some tile in the bathroom, drywalled and painted - nothing more. Worse, his guys painted over outlets, switches, stairs, door and door frames. They broke a window. There were items stolen like tools and lawn care equipment. Rene left trash under my deck even after I bought a Bagster for him. I brought these issues up to Rene, but he always had an excuse. At first, I was willing to overlook some of these issues but things just kept going wrong. After three months of missed self-imposed deadlines, sloppy work and lying about his progress I had to fire Rene. I tried to resolve this with Rene before posting but he hasn't responded in two days.

Price H.
Aug 2024
5.0
Yes, I recommend this pro
The best way to describe the work is to tell you that I need these guys to do more to upgrade the house. I was blown away with the final product, I ask them immediately to com back for another project I was going to put off until next year. It’s functional, and beautiful and they are definitely recommended. The guys that came out to the house was 10 out of 10. Call these guys. You won’t regret it.

Edward M.
Jun 2024
5.0
Yes, I recommend this pro
$3,000
Two projects and both turned out beautifully. Professionally executed, attention to detail and dedicated to getting it done in an efficient and clean manner. Easy to work with and they had the greatest respect for our home. Highly recommend.

Dave H.
May 2024
5.0
Yes, I recommend this pro
We had a small custom bathroom that needed redone including minor wall demo and custom shower tiling. The entire process from demo through finishing was wonderful. Very friendly, good communication and excellent work. Would highly recommend for any tile or similar jobs!

Aaron S.
Dec 2022
5.0
Yes, I recommend this pro
$3,500
They worked quickly and the tile looks great. Rene communicated throughout the project with updates. Fair price and quality work. Would use again!

Jonh R.
Dec 2022
5.0
Yes, I recommend this pro
Rene and his crew were professional, courteous and did excellent work. There were a few unique aspects to our project and Rene went above and beyond to take care of them. He was very flexible with our schedule and did things in a timely manner. His crew even took care to clean up nicely after each day's work.

Dan M.
Dec 2022
5.0
Yes, I recommend this pro
It was great. Rene was excellent to work with. Very nice guy who turned our bathroom into a masterpiece. We hired him a second time to redo the tile in our guest bath. Highly recommend.

Lauren D.
Jan 2022
5.0
Yes, I recommend this pro
Portillo installed all of of our bathroom tile and was great! Quick to respond and very reliable. I will use them again!

Amanda L.
Jan 2022
5.0
Yes, I recommend this pro
Rene and his team did a wonderful job. Rene communicated well with me for when he would be there and what would be done and finished the job in a timely manner. The painting was perfect and the tile was beautiful. I’m very happy with Rene’s work and would highly recommend him. I will definitely be using him again in the future.

Kim M.
Jan 2022
5.0
Yes, I recommend this pro
$8,000
We couldn't be happier with our experience with Rene. We hired him to do our kitchen tile floor and he did such a great job, we didn't hesitate to work with him again to install the wood flooring throughout the rest of our main floor. He works quickly and also pays a lot of attention to detail. He noticed a few things that weren't quite right without us pointing them out or even noticing. And he would have the fixed the next day. We would definitely consider him again if we have any projects in the future.

Storri B.
Aug 2021
5.0
Yes, I recommend this pro
$10,000
Rene and his team went above and beyond to ensure the project was completed to my satisfaction.

Mary A.
Aug 2021
5.0
Yes, I recommend this pro
Rene and his team did a great job on our kitchen backsplash. The work was done in record time and it looks beautiful. Very professional. We would hire Rene again.

Teandra S.
Jun 2021
5.0
Yes, I recommend this pro
Well. Professional and honest.

Mark A.
Jun 2021
5.0
Yes, I recommend this pro
Fantastic. They were informative, professional and punctual. The job was done in budget and there was open communication throughout the process to walk through any necessary decisions. The work was done in a timely manner and the outcome was amazing. I would use them again.

Joseph M.
May 2021
5.0
Yes, I recommend this pro
$5,200
There were a few glitches, however the attention to quality was great!!!
Showing 1-25 of 48

Licensing

State Contractor License Requirements

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FAQ

Portillo's General Service is currently rated 4.9 overall out of 5.

Portillo's General Service accepts the following forms of payment: CreditCard

Yes, Portillo's General Service offers free project estimates.

No, Portillo's General Service does not offer eco-friendly accreditations.

No, Portillo's General Service does not offer a senior discount.

No, Portillo's General Service does not offer emergency services.

No, Portillo's General Service does not offer warranties.