Founded 1995 • With Angi since October 2018
Service Provider ResponseSo sorry representative left his cell phone at previous customers house. We called shotly afterwards and could not reach you...again sorry for the inconvenience .
Service Provider Response5 stars our goal thanks for the kind words
Service Provider Response5 stars our goal thanks again for the kind words
Service Provider ResponseTo whom it may concern, USA Waterproofing does not have a customer named [Member Name Removed]
Service Provider ResponseWe have put many calls in to the local Building Department to ask questions about the proper code for demo and removal of areas of concern and have not heard back. We apologize for the slow response back.
Service Provider ResponseHi [Member Name Removed] sorry i think you wrote this review about a competitor of ours. After reviewing our records you contracted with us for 1600.00. We installed crack injections we did not quote you on waterproofing the entire foundation. Thanks again for the business I'm sure we did a great job or we would have heard from you for service. THANKS AGAIN...USA WATERPROOFING
Service Provider ResponseHello Mr.(removed member name), I am sorry for the confusion I will look into this matter tomorrow it is Sunday night and I just read your review if you read back ten reviews or so you will see A rating B Rating A rating A rating A rating A rating etc.ect. We can make a mistake as this is a super busy time of the year !!!!!!!!!!,I will look into it and get back to you ASAP !!!!! So glad you made a decision to contract with Usawaterproofing after having 4 estimates !!!!! We apply all discounts at the time the estimate is given so let me check on what happened .I will also see if we can can get you a gift card to Bob Evans or Cracker Barrel """" for any inconvenience
Service Provider ResponseThank you so much for your review all A grades help us receive more appointments thru Angie's list !
Service Provider ResponseI apologize for the confusion. When [member name removed] called in to schedule his appointment no phone number was given. We looked it up in our Haines Directory and the address was listed to a [name removed]. I also have the White Pages app on my phone and tried to locate your number on that as well and couldn't. We would still like to stop out and look at your problem. Please contact us at 1-800-872-1799.
Service Provider Response[member name removed] THANK YOU !!! I like to work for homeowners like you that really appreciate good quality workmanship . I will go out of my way to do anything for people like you that just take out the time to say how much you appreciate the work that was done in your home.I hope you and your husband enjoy the basement for years to come .Rebecca call my office if you need anything and again thanks for the business Steve G Rusk Owner USA Waterproofing and Foundation Services
Usawaterproofing is open:
Sunday: 9:00 AM - 5:00 PM
Monday: 9:00 AM - 5:00 PM
Tuesday: 9:00 AM - 5:00 PM
Wednesday: 9:00 AM - 5:00 PM
Thursday: 9:00 AM - 5:00 PM
Friday: 9:00 AM - 5:00 PM
Saturday: 9:00 AM - 5:00 PM
Usawaterproofing accepts the following forms of payment: Visa, MasterCard, American Express, Discover, Financing Available, Check
Yes, Usawaterproofing offers eco-friendly accreditations.
No, Usawaterproofing does not offer a senior discount.
We are by far the most experienced Basement Waterproofing Company in the area. The average B-Dry Cleveland employee has over 19 years of installation experience. We have been in the same location serving Cleveland, Ohio and the counties of Cuyahoga, Lorain, Lake, Geauga, Summit, Portage, Stark, Medina and Erie for over 39 years.
2022 Super Service Award
We guarantee your satisfaction, and we won’t leave until the job is done right. We pride ourselves on the quality work we provide, while delivering great customer service! Check out our services offered and call or click to schedule an estimate today!
2018 Super Service Award Winner in Glass Block and Windows! Cleveland Glass Block, Bath Doctor, Cleveland Window & Door and Cleveland Design and Remodeling are all division of Innovate Building Solutions. We offer various products (including glass blocks, bathtub and shower liners, replacement windows and doors) and services (including bathroom remodeling) to consumers and business owners since 1977.