Sylvania Mower Center
About us
Family Owned & Favourite
Business highlights
17 years of experience
Services we offer
Lawn mover & small engineer
Accepted Payment Methods
- CreditCard
Reviews
4.89 Reviews
| Number of Stars | Image of Distribution | Number of Ratings | 
|---|---|---|
| 89% | ||
| 0% | ||
| 11% | ||
| 0% | ||
| 0% | 
Showing 1-9 of 9 reviews
Solarix F.
Oct 2017
It was done in a timely manner.
Denise W.
Aug 2017
Returned mower. Too expensive to fix.
Sunandita B.
Aug 2015
unknown
BOB B.
Oct 2014
Their initial quote was that it should cost between $30 - $40, $20 of which I paid when dropped off, as a deposit.  They called, several days later, and told me that they felt it needed more work than initially discussed and that it would be a total of $97.10, LESS the $20 already paid, to make it right.  I hesitantly gave the go-ahead to do the work.  It then took them an additional 2 weeks to actually complete the work.  When I went to pick it up, they said the price was the $97.10 ON TOP OF the $20 deposit, already paid, for a total of $117.10.  I mentioned the discrepancy but was simply told that I must have been given wrong information over the phone.  I paid the money, but I won't be using them the next time.  I haven't tested the snow thrower yet, to see if it is working properly.  
Response from Sylvania Mower Center
"This White/Mtd 2 stage Snowblower was dropped off to our store for service to get the snow blower ready for winter, with periodic troubles with the transmission. This customer was quoted our tune up package of $32.50 plus part plus tax. He was charged a $20.00 deposit because of the age and condition of the unit. Our initial findings found that the recoil rope was broken, the oil was jet black, the spark plug fouled, the scrapper plate worn badly. We repaired the recoil rope to get the engine started to examine the other working components. We found additionally that the carburetor needed to be cleaned for smooth running operation. His transmission worked correctly. We called the customer on 10/9/2014 and advised that his additional work and parts work would leave him a balance of $97.10 if he decided to go ahead with the work. He gave the go ahead. His scrapper plate was back ordered for 10 days, work was completed on 10/23/2014, and the customer was called advising of completion and ready for pick up. He picked up the unit on 10/25/2015 paying the balance of $97.10. We always communicate to the customer what his additional cost are going to be, and what the remaining financial responsibility is going to be at the time of pick up or delivery. This customer paid exactly what he was told he was going to pay at checkout."
Stephen A.
Jun 2014
They were very good. I was pleased that I found the place and they were able to do the work. I was very happy with their work.
Dennis A.
Feb 2014
.
Michael L.
Apr 2013
They were very responsive from the start. I really liked how thorough and polite they were. They provided a lot of options and did exactly what they said they'd do. I was very impressed with the work and customer service. Great company!  
Steve D.
Mar 2013
Did a great job.  Picked up and delivered as promised with all work done as expected.  
Solarix F.
Oct 2012
Very well. From the no-pressure purchase assistance to the free setup and delivery, the receipt of the mower was timely, professional and easy.  
Licensing
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FAQ
Sylvania Mower Center is currently rated 4.8 overall out of 5.
Sylvania Mower Center accepts the following forms of payment: CreditCard
No, Sylvania Mower Center does not offer free project estimates.
No, Sylvania Mower Center does not offer eco-friendly accreditations.
No, Sylvania Mower Center does not offer a senior discount.
No, Sylvania Mower Center does not offer emergency services.
No, Sylvania Mower Center does not offer warranties.