RAFFERTY SCHMITT & CO

Overall, the work was acceptable (not great, but they did a good job on the installation).  However, the ordeal over the quote completely soured my opinion of this company and I will never do business with them again.

I thought that it was very fast.  The combination of price and quality was good.  They had good workmanship.

We worked with Bob Jones as a recommendation from Riverbrook Construction.  He was amazing.  He came out for a FREE estimate and then compiled multiple different types of carpet samples and padding when we arrived at the store.  He was incredibly knowledgeable about all of his products and the other products out on the market.  We had contemplated going to Home Depot and after speaking with Bob we took the sample he let us borrow and compared it to what we would have received at Home Depot - we saved $500 AND got better carpet with a better warranty.  They don't charge per stair - they just couple that with the square yard.  Bob also explained that when you work with a carpet dealer vs. a retail store the carpet place prices it as per square yard and the retail store is per square foot.  So, the retail store looks cheaper on the front but isn't! 

We literally ordered the product and within one week had it installed.  My husband commented that it was almost too nice and I agree.  It is absolutely amazing!!!  We completely recommend and are talking to them now about tiling our sunroom.  GREAT GREAT GREAT!!! 

The contractors were very thorough and gave a lot of courtesy. They took their shoes off each time before coming into the house since it was raining. They were very neat. They picked up after themselves for what I paid which was a lot of money. I was happy with their work. I wanted a premium product and I got what I asked for. I would use their services in the future too.