Founded 2003 • With Angi since April 2007
Service Provider Response
This is the first that I've heard that the member was not satisfied with the work that was completed. She was charged $329.00 to find and fix a roof leak and clean her gutters. I don't know what portion of this job was not completed. As far as someone coming to look at her soil pipe, I never told her someone would contact her for that. Plumbing work involving a soil stack pipe is beyond what a handyman is able to do. We don't work on them period! If there is an issue with the work that Ron did for her she needs to contact the company to have it rectified. NOT fair to give my company a poor grade when steps were never taken to remedy the situation. Please have the member contact me 419-534-6065 so I can find out what needs to be finished.Service Provider Response
CUSTOMER IS BEING UNREASONABLE WITH THEIR REQUESTS. CUSTOMERS HOME WAS VANDALIZED AFTER A NEW DOOR WAS INSTALLED AND CUSTOMER THINKS WE SHOULD BE RESPONSIBLE FOR REPAIRS. WE ARE IN COMMUNICATION WITH THIS CUSTOMER TO WORK OUT A SOLUTION. CUSTOMER NEEDS TO BE REASONABLE ABOUT THEIR EXPECTATIONS OF WHAT IS BEING DONE. IN A GOOD WILL GESTURE TO TRY AND MAKE CUSTOMER HAPPY WE ARE INSTALLING ANOTHER DOOR WHERE THE ONE WAS DAMAGED FROM AN INTRUDER. WE ARE TRYING TO MAKE SURE THIS CUSTOMER IS 100% SATISFIED BUT CUSTOMER STARTED COMPLAINING BEFORE WE WERE EVEN FINISHED WITH THIS JOB. WE ARE DOING OUR BEST. CUSTOMER ALSO HAD TO BE CONTACTED FOR A DIFFERENT CREDIT CARD FOR PAYMENT SINCE THE ONE THAT WAS GIVEN TO US WAS NO GOOD. WE ARE TRYING, NOT SURE IF WE CAN EVER TOTALLY PLEASE THIS CUSTOMER.Angi Certified
Background information on E&K Contractors: - A+ rating with the Better Business Bureau - Licensed Sewer and Concrete Contractors - Bonded - Well trained, clean cut employees with extensive experience - Competitive pricing - In business since 1978 Our capabilities include: - Complete sewer and drain cleaning 24/7 - Sewer line jetting/flushing - In-line video camera inspections - Locate broken sewer lines electronically - Repair any size line and depth sanitary and storm sewer - Parking lot catch basin cleaning, repairs and new catch basin installation - Excavation - Tank Removal - Demolition - Concrete Contractor - Residential Plumbing - No Subcontractors! We do all of our own work! Â
Angi Certified
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Angi Certified
JR's home washing & Auto detailing. We guarantee your satisfaction, and we won’t leave until the job is done right. We pride ourselves on the quality work we provide, while delivering great customer service! Check out all the services we offer below and call -or- click to schedule an estimate today! Â