Family owned & operated. Additional phone number - (419) 539-4408. Additional contact names - John Fox, Lisa Thompson.
Custom fitted vinyl windows, gutter repair & gutter covers., insulation, patio doors, roofing & patio enclosures, siding, skylights
Yes
Number of Stars | Image of Distribution | Number of Ratings |
---|---|---|
71% | ||
14% | ||
4% | ||
7% | ||
4% |
"Thanks for your review Mr. [Member Name Removed]. We appreciate you taking the time to share your experience with other consumers. Keep us in mind when you need assistance in the future with any roofing, siding, windows or doors replaced. Lisa Ohio Roofing & Siding"
"Thank you for your review! Its a pleasure to work with customers who appreciate quality work. The workmen do work hard to keep debris to a minimum, it does happen that nails sometimes get wedged in the grass or missed. We apologize for that inconvenience to you. Customer satisfaction is very important to Ohio Roofing & Siding. Again, thank you for sharing your experience."
"It was a pleasure working with you and your family on the projects at your homes. We appreciate loyal customers like you!!"
"So glad to hear you feel this way.. we do try to take care of our customers and make sure the project is completed professionally keeping our customers satisfaction at the top of the list. Ohio Roofing & Siding"
"Thank you for taking the time to write a review about your experience with our Company. Our workmen are very serious about getting the job done efficiently and clean up is a priority as well. As always, our goal is a happy customer!"
"[member name removed], We are happy to receive such a wonderful review from a previous customer. Customers are very important to our business, its great when we get things done quickly, Everyone is happy when that happens. Again we appreciate you as a customer."
"Mr. [removed member name], The roof that was repaired was installed in 2001 and was past the 10 yr. workmanship warranty. That being said it would be typical that there would be a charge for a repair that was needed after that window of time.My records show the Invoice was $850.00 and you agreed to pay $425.00 for the repair that was made. However, It is apparent that communication on our end was not clear and left you feeling upset. This is not the way we want a customer to feel. We apologize for the lack in communication."
"Thanks for your review, we appreciate you taking the time to write a review. It is important feedback we can use to improve our performance. Communication may be one of the most important aspects along with quality workmanship for a successful home improvement. We are glad you chose Ohio Roofing & Siding to complete the Siding project at your home."
"There was no record of a service call from the customer in our computer in regards to the roofing concern. A representative from the company inspected the roof and noticed a small line of roofing that was raised near the edge, otherwise the remainder of the roof we replaced is secure and looks very nice. We did contact the homeowner to confirm this was the issue that caused the concern. The repair will be completed by the end of next week 5-9-14. We apologize for the lack of communication with our customer. We appreciate the notification from the customer to prevent this from happening in the future. Every customer is important and valuable to our Company."
"Thanks for the review, We appreciate you taking the time to share a good experience with the roofing project at your home. We do try to make sure that each job receives personal attention from one of the owners from start to finish."
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