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Lake Chem-Dry

With Angi since November 2010

4.8

(9) Verified Reviews

Description

Lake Chem-Dry provides superior carpet cleaning services for home and office owners in and around the Toledo area, including Lucas, Monroe and Wood Counties. Our technicians are five star certified professional carpet cleaners and provide high quality carpet and upholstery cleaning. As a member of the Better Business Bureau for over 25 years, we are committed to the most professional business practices. One of our main goals is to delight customers with the cleanest, fastest drying carpets in the industry and we guarantee we will exceed your expectations....

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Verified Reviews

A few reviews for this pro...
5.0

11/03/2015

unknown

Description of Work
They did a great job. In the future, I will schedule when I can have the windows open - there was a "chemical" smell that was unpleasant and caused headaches...can probably be avoided if windows can be open. Carpets look brand new!

Category carpet cleaners

4.0

12/30/2014

overall good job. I just feel for one room they are high on the price. Back in Iowa we had the same type of service with all 3 rooms for $130.00. Being a Angie's list member I would think they price would be cheaper, they said that was with the discount, so not happy about he price.

Description of Work
cleaned carpet in living room area

Category carpet cleaners

Service Provider Response

Thank you for your review, however, when we went to our database to check your job order, we did not find you in our system. I believe you may have had another Chem Dry franchise do your work. Lake Chem Dry prices by the sq. ft. and only charges for the actual areas being cleaned. We quote the job price based on the dimensions our customers give us and then we confirm all pricing with our customer...
5.0

08/23/2013

There was a communication problem on when the job was to be performed; we thought they were coming at noon but the truck arrived at 4:00 PM. Their employee worked quickly and professionally and asked my wife to check bedroom carpet before cleaning the rest. He was very courtious and friendly. We were very pleased with their service and plan to have them return and clean the rest of the carpet in t...

Description of Work
Cleaned master bedroom, hallway carpets, famly room and entry hall rugs.

Category carpet cleaners,oriental rug cleaning

Service Provider Response

I apologize for the mix-up in arrival times. We strive very hard to stay in a three hour window. We had a "do not arrive before 4PM" note on your job order. As you said, we arrived at 4PM. We are pleased that you were satisfied with the final result and look forward to keeping you as a valued Lake Chem-Dry customer. Promise, we will work harder to get arrival time correct. Thank you for your revie...
1.0

07/26/2013

poor.

Description of Work
Nothing. I scheduled an appointment on their website which said they would get back to me within 48 hours to confirm the appointment. Never received a phone call. Never received an e-mail and obviously they never showed on the date that I scheduled.

Category carpet cleaners

Service Provider Response

I apologize that no one got back to you to schedule an appointment. When an appointment is requested on line it should automatically trigger a "confirmation of appt." notice on our computers. I went back as far as the beginning of June including our "spam" filter and did not find a request for service. Not having this issue in the past, I am not sure why your request did not reach us. We reply to ...
5.0

10/22/2012

Everything went well and the work was done in less than two hours.

Description of Work
They first vacuumed the carpet. Carpet was cleaned and also a chair. Heavy furniture they moved for us and put back. Put plastic under legs until carpet was totally dry. Carpet dries within about two hours - it never gets soaked -

Category carpet cleaners

    Services Offered

    Pet urine removal, carpet cleaning, color repair, specialty spot removal, commercial carpet care, mobile home cleaning, motor homes, boats & airplanes and fine fabric care.

    Services Not Offered

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    General Information
    Emergency Service
    No