KING ELECTRIC INC

as I am sitting in my car waiting for them to show up for the date they have given me for the 5th time I am beginning to think they want me to share my experience with others. to put it simply hire someone else even if it cost a little more money and save yourself the headache.

I've used King Electric many times over the years and I'm always impressed by their work ethic, knowledge, professionalism, promptness, and courtesy. This job was no exception. King replaced two overhead fluorescent strip light fixtures. Ran a new 20 amp circuit through conduit in my basement. They replaced several faulty light switches and duplex electrical outlets, in my home. They even had a circuit breaker for my out-of-date electrical circuit breaker box.

Went through complete living room replacing and rewiring ceiling fan, outlets, and switches.

Over all we regretfully yet honestly have to fairly give King Electric Company on this job an unsatisfoactory grade of D, or the equivilent of one and a half stars out of five.
In April 2012, my husband and I were verbally quoted $2,000.00 (two-thousand dollars) and told I'd receive a written quote via e-mai that evening. The quote included updating the elctrical system that already had an updated electrical box, in an entire one-bedroom, tiny seven hundred and thirty-two square foot bungelow home and would be completely done by the by the end of the week.

• We still cannot plug in three-prong plugs into our livingroom, as the two prong plugs were never swtched out.
• We cannot turn on our microwave without turning on a wall light first.
• There was never an on/off switch installed to operate the garbage disposal. We have to plug and unplug the garbage disposal under the sink in order to operate it.
• We ne ver did receive an e-mail with the verbal quote in writing. Months later we receive a bill for over five thousand dollars! The job was supposed to have been done orignally no later than July fourth, 2012. As of Jaunary 4, 2013, it is still not completed. I paid the two-thousand eighty-five dollars to honor my word in our verbal agreement along with an additional eighty-five dollars to cover eighty-five dollar quote to install the garbage disposal by the installer. The installer connected the elctric to the garbage disposal, but never included a switch to operate the garbage disposal. I paid the eigthy-five dollars extra to cover the garbage disposal connection, because it was not included in the original two-thousand dollar quote. I was surprised that no on/off switch was included.

It is my understanding that the project manager who originally quoted our job, has been let go from the company.
Even though the one owner I talked with on the phone twice said he would come to complete the work twice, he never did. Unfortunatley not all of the work was completed properly and some how we we're accidently wayyyyyyy over billed by over three-thousand doallrs. Thank goodness one of the owners knows I am a person of my word, and we had two other contractors ( a plumber and a master carpenter) working who both overheard our verbal agreement. I paid in full what I had said I would pay, even though the job was not completed.
Respectfully,
Dawn Hall from Toledo, Ohio

Great - see information in the services performed section.

We were very pleased with how professional, friendly and knowledgable the electricians were. We will absolutely use King Electric again and recommend them to our friends and colleagues.

My experience started with this company saying they would come out to estimate the job, and apparently forgetting, so I called to remind them and they ended up arriving nearly 2 hours after originally scheduled. The owner came to do the estimate, ran through everything and seemed professional/knowledgeable. He told me they would get back with me Tuesday with a quote. Tuesday, I had another quote scheduled but received a call from one of the King Electric workers saying he was on his way to actually do the job. Hmmm, well I thought, we do want to get the job done, so I cancelled the other quote and said ok to starting the job...I figured they had told me they charge $58, seemed straightforward.Well, the electrician arrives, looks at the job, states that he can do part of it today but does not have the needed UF cable, and box so will have to return to finish...which seemed strange considering that the guy who quoted talked at length about the need for them to use UF cable for outdoor installation. So, he installed a switch in the house and returned as promised the next day...with another worker. Needless to say I did not put together then that we would be charged per hour, per worker (now double) for a job that really only required one man. Lastly, when the work was complete they left saying that they would send the invoice. By the time the bill came a week later stating they spent 4 hours on the job (really? I did not recall them being here that long...my husband said he could have done it alone in 2 hours), I could not recall the time frame in which they were here. If they had billed me the same day it would have been easier to call them out.