It took 12 days to get the parts they needed; they also had to have other people come and look at it. I was very satisfied with the service and they have done my oil changes for 5 or 6 years. I like it that they call me back and tell me what is going on. I have had no trouble since they worked on it.
I used ARS to tow my car to their location after it just froze up. They kept my car for 12 days and determined that two computers were not talking to each other.