Action Heating & Air Conditioning & Electrical

"Thanks for taking the time to write about your experience. Feel free to call us when you have needs in the future. Michael Williams"

"We appreciate your business and thank you for the review. Michael Williams"

"We appreciate your business! Michael Williams"

"Thanks for taking the time to share your experience! Michael Williams"

"Thank you for the review. I'm glad we could take care of the furnace problem and honor the parts warranty even though the furnace was not installed by our company. We're here for you whenever you need us. Michael Williams"

"Thank you for taking the time to write a review [Member Name Removed]. I'm glad that we were able to get the new furnace installed quickly for you, and get you warm and comfortable. Thanks for your business! Michael Williams"

"Thank you Mr. [Member Information Removed]. It was a pleasure meeting you. I appreciate your comments very much. I'm thankful for your business and were here for all of your hvac needs in the future. Michael Williams"

"Thank you for your business! Michael Williams"

"Thank you [Member Name Removed]. I glad we could earn your business. Michael Williams"

"Thanks Mr. [Member Name Removed]. I appreciate the repeat business. Michael Williams"

"Thank you for your business. We are always working hard to respond to requests for service, and are eager to ad new customers to our very loyal customer base. We're here for you when you need us. Michael Williams"

"We appreciate your business, and your kind comments. Michael Williams"

"I remember the first time I met you to service your a/c system a couple years ago. I'm grateful for your continued business. Your new furnace and a/c system have great warranties so call us if you have any problem at all. Thanks again! Michael Williams"

"We truly appreciate your business and comments. We are very proud of our team and love it when customers brag on them. Thank you! Michael Williams"

"Thank you for your continued business. We do not take for granted that so many of our customers continue to come back to us for all of their heating, cooling, electrical, and water heater needs. We appreciate also that you took the time to write a review about your experience."

"Thank you for writing a review. We truly appreciate your business. Michael Williams"

"Thank you [Member Name Removed]! Always appreciate your business. Best wishes in your new house. Michael Williams"

"Thank you for your business. I also really appreciate your patience as you waited for the repair to be completed. It was the hottest week of the summer and we were busy with no cool calls. Michael Williams"

"Thank you for your business, and for taking time to write a review regarding your experience. I've truly enjoyed our various interactions. Michael Williams"

"I'm very disheartened by this misleading review. Especially since this job took place 2 1/2 years ago and at that time I spent an inordinate amount of effort to resolve this customers concerns. The facts are I provided a written estimate detailing the equipment to be installed. We installed that exact equipment for the exact price quoted. After the installation Mr [Member Name Removed] called me complaining about the price and equipment. He told me that he talked with some of his fellow coworkers who told him he should have purchased different models of the equipment at a lower price than he paid. He accused me of misleading him about the equipment. I referred him back to the written quote that he accepted and signed. After numerous conversations, some of which took place while I was out of town due to a death in my family, I offered to give Mr [Member Name Removed] a courtesy discount in a final attempt to resolve his complaint. I never knew anything about any attorney, and I was never contacted by an attorney representing Mr [Member Name Removed] . I met personally with this customer and gave him the courtesy discount in hopes that my efforts to resolve this matter would prove successful. I thought it did because he told me it did at the time. Now I see that all of the effort I made was fruitless in yielding a positive result with this customer. I have personally been in this business for 25 + years, and my family has been in the business for 60 + years. I recognize that every so often situations happen where a consumer/customer is not happy with the end result. We pride ourselves on going the extra mile to find a way to resolve and solve any/all concerns with our customers. In this specific situation I have no apology to offer Mr [Member Name Removed]. I actually regret that I gave him a courtesy discount because it obviously didn't resolve the matter. Now 2 1/2 years later he writes an inaccurate review of the facts. Our 320 reviews speak clearly about how we conduct our business and treat our customers. We want everyone we touch to be 100% satisfied in every way. If we fail to achieve this goal we consistently acknowledge any and all responsibility and make it right. That is our continued commitment. Michael Williams"

"Thank you for taking the time to write about your experience with our company. We appreciate your confidence and trust. I remember that day very well as we sat in my truck and discussed your options. You told me that you don't normally do business like that, and I agreed that it was somewhat unusual. So when you decided to move forward with a new furnace I knew I had earned your trust and that's something I never take for granted. We're here for you whenever you need us. Michael Williams"

"Thank you for your business! It was a pleasure meeting you and your husband. You have great warranties on your new furnaces, a/c's, and humidifiers. I expect no problems but all you have to do is call and we'll take care of you. Michael Williams"

"Thank you for your ongoing business [Member Name Removed]. Michael Williams"