
Tails R Waggin
About us
Tails R Waggin Daycare and Boarding for Dogs offers 100% supervised group play. We offer loving care for friendly, fun loving pups. Our 4,000 sq ft dog daycare is Akron’s only place for dogs to play indoors and outdoors.
Business highlights
Services we offer
Doggie Daycare. Boarding. Pet Grooming. Obedience Training, In Home Pet & House Care. Dog Food Sales.
Amenities
Emergency Services
Yes
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Number of Stars | Image of Distribution | Number of Ratings |
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We have taken our dog here several times and have had no problems. He gets very excited to go in the car after his visits so he must like it there. I like how there are video cameras; it makes me feel safer than no one is mistreating the dogs. He was nervous on his very first visit since some of the larger dogs were a little too interested in him, and the girls handled it very well. They put him in a smaller area with some smaller dogs until he was comfortable enough to go back into the larger area. The people working there seem to treat the dogs very well, gentle but firm. The area seem large, clean, and cool in the summer. I'd recommend my friends and family to board their dogs here.
The last time we used them we were gone for almost 2 weeks ...our pets came home safe and healthy along with a standard report of their day to day activity ...from playing to what and how much they ate ... We also use the grooming service when we board our dogs and I have high praise for this service as well,.
True pros who LOVE Dogs ...I love how each dog must be evaluated ...( sure your dogs are great , but knowing that all the other dogs have als been screened is an additional comfort )
Online access to view your dogs while you are away is also a great comfort ...you will also note how much attention and how clean the staff keeps the area while popping in for a online view.
there are so many little details that I could go on and on about ....simply know that we have full faith in their service and love of all dogs and that we are a repeat customer whom will not go anywhere else for the care of our furry family members,
We couldn't get their online camera to work on our iPhones, but we got written notes when we picked him up detailing all the friends he'd played with. And they were totally understanding when our flight was delayed and he had to stay an extra day.
Obviously we can't ask our dog what grade to give TRW, but based on our interactions with them and the tired, happy pup we got back, we're giving them an A report card.
The staff were organized, professional, and so very loving with our dog. When I called in to check on her (we had never left her in a kennel before), they talked about how much she liked to be held, which made me really know that she was getting lots of one-on-one attention. They have a separate area for small dogs, which helped our dog to -- for hte first time -- make pals with other dogs! We were so happy to have our dog socialized after seeing her struggle with meeting dogs on walks or in the dog park.
When I picked her up at the end of our four nights, the single best way that I could tell that TRW is the best place for my dog is that she was completely and totally herself. At other kennels I have seen dogs come home with a different personality -- more aggressive, more passive, or something else. But our girl was the same as always and very happy to see us.
Finally, I loved the little 'reports' that the loving TRW staff took time to write. Each day we could see what our dog was doing, who she played with (people and other dogs!), and whether she ate her food and her treats. I could see her regular at-home behaviors (loves snuggling) and new behaviors that showed that she was learning to be friendly with other dogs (she found a few regular pals that she spent a few days with!).
Our dog is safe and happy at TRW. We trust them and are grateful to have them.
I would recommend this company to any pet owner. I feel that my dogs are safe and secure during their visit, and extremely happy!
The next step was a 3-4 hour stay in the doggy day care as a trial run. My understanding is that they do not take aggressive dogs and they separate the large dogs from the small ones. Our dogs seemed to like it from the first time. The staff is so kind and attentive to the pets. We especially appreciate this as one of our dogs is completely blind and does has some anxiety in new surroundings, especially with other dogs.
They also have cameras in the common areas where the dogs are inside and we were able to access this on our ipad to check and see how the 'kids' were doing while we were away. This allayed our fears tremendously. Plus, we felt so much better know our babies were not locked up in a little wire cage all day which was big concern. Since they stayed a certain length of time, they were also eligible for a free shampoo during their 'vacation.'
I have to say, I was extremely pleased with the entire service. when we picked them up, they were bouncing and yipping and excited to see us but NO expressions of anxiety or depression. They were healthy, no weight loss, and they returned to their normal routine without a hitch. As I observed them on the camera feed, I never saw them with a "tail down" which is how they normally respond to threats or anxiety. I felt very confident in the care they were provided and the responsiveness of the staff to our needs.
We even got a "report card" that showed us how they ate and told us of their interactions and activities during their stay.
We are extremely pleased with the services we received from Tails R Waggin!
When we picked him up on Tuesday, We didn't have to announce our arrival. We were again greeted by an employee that called for our dog by name and brought him to the door. We received a daily report of our dog's activity and if he ate his dinner or treats.
He was well taken care of and I have no doubt about his care when I drop him off. I highly recommend Tails R Waggin to any dog owner. It is very reasonably priced for the amount of love and attention the dogs receive. I don't know why anyone would consider a kennel with service like this.
Licensing
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