Enter a zip code and get matched to businesses near you.
In-home plumbing, heating and cooling services offered with safety.
Health & Safety Measures
Founded 1989 • With Angi since October 2012
1756 Southeast Ave
Tallmadge, OH 44278
Service Provider Response
I’m very sorry [Member Name Removed] that you feel that way about our company. Unfortunately a few pieces: 1. We have records of inspections passed from our original install. This would not have been passed if there was a gas leak. The inspection was done by us and the gas company. 2. Sadly your warranty was a one year warranty and now 3 years after you've moved in; it is not covered. 3. The Technician gave all pricing upfront and in writing before starting the work and both parties agreed and signed. It wasn't until a week later that you called to complain about price. 4. Our manager called , left a voicemail , and texted only to find that you don't want to talk to us and asked us not to call. You texted our manager that "this is no longer a money issue". We want to respect what you asked. I'm very sorry about your experience [Member Name Removed].Service Provider Response
I truly am sorry for this. I was unaware of this issue. Please don’t hesitate to call our office at 330-688-1220 to discuss this job. We are a company that strives for greater service and we hold high respect for our customers. Please call so we may resolve this issue.Service Provider Response
This job and review occurred prior to the sale of J&J back before 2017. J&J Plumbing, Heating & Cooling is under new ownership and a new management team. Exceptional Customer Service is our goal - the company will do everything it can to ensure top quality service. I ask this disgruntled customer, and all other potential customers out there, to come back and give us a try. You will not be disappointed.Service Provider Response
Scott is a great technician, and we take [Member Information Removed] pride in having him on the team. Thank you being a fantastic customer! We appreciate the review, and we look forward to assisting you in any matter plumbing or heating.Service Provider Response
Thank you being a fantastic customer! We appreciate the review, and we look forward to assisting you in any matter plumbing or heating.Service Provider Response
Thank you being a fantastic customer! We appreciate the review, and we look forward to assisting you in any matter plumbing or heating.Service Provider Response
Here at J&J Plumbing we are always ready to go that extra mile Thank you being a fantastic customer! We appreciate the review, and we look forward to assisting you in any matter plumbing or heating.Service Provider Response
Thank you being a fantastic customer! We appreciate the review, and we look forward to assisting you in any matter plumbing or heating.Service Provider Response
[removed member name], I'm not sure why this review was just recently posted (Jun 2013) when in fact the service was provided in June 2011 but I am responding accordingly as the new owner of J&J Plumbing & Drain. I purchased J&J Plumbing in July 2012 and was not involved at all with the company until the acquisition. The previous owner, Jerry, as you reference in your review is not associated with the new company - and either is the approach to operating the company. I can assure you that the J&J Plumbing & Drain in it's current operation does business in a different fashion and is "customer service friendly". I'm not saying we are perfect but our approach to each and every customer is to win a customer for life - and the word of mouth advertising that goes with it. I would respectfully request to give us another try when the need arises - I can assure you that the outcome will be different. At the same time I would kindly ask you to remove your review as it is negatively affecting the company's rating and efforts to successfully grow the business. If you would like I'd be more than happy to address your issues over the phone - if you'd like to follow up with a phone call please call the main line and ask for Brian. Thanks for being a good consumer and thanks in advance for your attention to my response. Regards, Brian Cummins President J&J Plumbing & DrainService Provider Response
This job and review occurred prior to the sale of J&J back before 2016. J&J Plumbing, Heating & Cooling is under new ownership and a new management team. Exceptional Customer Service is our goal - the company will do everything it can to ensure top quality service. I ask this disgruntled customer, and all other potential customers out there, to come back and give us a try. You will not be disappointed.Service Provider Response
Thank you being a fantastic customer! We appreciate the review, and we look forward to assisting you in any matter plumbing or heating.Service Provider Response
Thank you being a fantastic customer! We appreciate the review, and we look forward to assisting you in any matter plumbing or heating.Service Provider Response
Unfortunately for the member this service call was handled by one of our less experienced technicians. Instead of asking the company's service manager for assistance, as he's instructed to do, the technician made the decision for replacement. The company takes this matter very seriously and has taken steps (training, etc.) to insure this doesn't happen in the future. As President of J&J Plumbing I make customer service our number one priority and in this case it looks like we failed. My apologies and I can assure this customer and future customers we will handle all service calls with better care than this one particular case.Service Provider Response
This job and review occurred prior to the sale of J&J back before 2016. J&J Plumbing, Heating & Cooling is under new ownership and a new management team. Exceptional Customer Service is our goal - the company will do everything it can to ensure top quality service. I ask this disgruntled customer, and all other potential customers out there, to come back and give us a try. You will not be disappointed.Service Provider Response
This report is under the wrong company!!!!!! Please remove this from my reports. My company is J &J Professional Services, not J & J Plumbing!Service Provider Response
We appreciate your review. We strive to provide an excellent service that is both dependable, and affordable. We will continue to provide the best service we can, with also staying competitive on pricing.Service Provider Response
This job and review occurred prior to the sale of J&J back before 2016. J&J Plumbing, Heating & Cooling is under new ownership and a new management team. Exceptional Customer Service is our goal - the company will do everything it can to ensure top quality service. I ask this disgruntled customer, and all other potential customers out there, to come back and give us a try. You will not be disappointed.We are a locally owned business in NE Ohio specializing in moving water away from the home and property. We tailor every plan specific to the property and offer a lifetime transferable warranty on all new systems that we install.
Angi Certified
100% Right or 100% Free is the way we do business. Plus...we're nice people! Family owned with over 40 years of experience. You can't go wrong when you choose Apollo for your heating and cooling needs. We service and install heating and cooling equipment, boilers, hot water tanks, the new "ductless" mini-splits systems, ductwork and zoning. We offer a regular preventive maintenance program. Our " Value Choice" maintenance plan is widely popular because it is a great value to our customers and their equipment.
Angi Certified
MOST PEOPLE NEVER THINK OF THEIR DRAINS, UNTIL THEY STOP WORKING. Is your water draining slowly or at a standstill or do you hear gurgling sounds or smell a foul odor? These are all indications that the somewhere along your drain system, (possibly under a sink, inside a wall, under a floor or in your sewer line), a physical blockage is restricting the water flow. See videos and more at www.clogdoc.com
Angi Certified
2022 Super Service Award
Service & New Installation - Plumbing Heating & Cooling System Components, Remodeling Projects, New House Plumbing and Ducting, Sewer Cleaning, Rooftop Units Camera Inspection Projects, & Water Heater Installations.
Excuses and dishonesty.
J&J Plumbing Heating & Cooling is currently rated 3.7 overall out of 5.
J&J Plumbing Heating & Cooling is open:
Sunday: Open All Day
Monday: Open All Day
Tuesday: Open All Day
Wednesday: Open All Day
Thursday: Open All Day
Friday: Open All Day
Saturday: Open All Day
J&J Plumbing Heating & Cooling accepts the following forms of payment: Visa, MasterCard, American Express, Discover, Financing Available, Check
Yes, J&J Plumbing Heating & Cooling offers free project estimates.
Yes, J&J Plumbing Heating & Cooling offers eco-friendly accreditations.
Yes, J&J Plumbing Heating & Cooling offers a 35% senior discount.
Yes, J&J Plumbing Heating & Cooling offers emergency services.
Yes, J&J Plumbing Heating & Cooling offers warranties.
J&J Plumbing Heating & Cooling offers the following services: Service & New Installation - Plumbing Heating & Cooling System Components, Remodeling Projects, New House Plumbing and Ducting, Sewer Cleaning, Rooftop Units Camera Inspection Projects, & Water Heater Installations.
Excuses and dishonesty.