DOOR EXPRESS

I HAD NEVER USED THIS COMPANY BEFORE.I FOUND THEM ON LINE.THIS SERVICE WAS DONE ON 03/26/19. I CALLED AND GOT A RECORDING. I LEFT A MSG AND JAY THE OWNER CALLED ME BACK.HE ASKED ME QUESTIONS TO FIGURE OUT WHY MY GARAGE DOOR WOULD NOT OPEN. MY SPRINGS ON MY GARAGE DOOR HAD BROKEN. HE SAID HE COULD BE OUT WITH IN A COUPLE OF HOURS. AND HE WAS. JAY WAS VERY EXPERIENCED IN GARAGE DOOR REPAIRS. HE QUICKLY REPLACED THE 2 SPRINGS. WHEN HE WAS TESTING THE NEW SPRINGS, MAKING SURE THE DOOR WAS OPENING PROPERLY. HE NOTICED THE DOOR WAS SAGGING IT WAS NOT RIGHT.HE DID NOT WANT TO LEAVE IT THAT WAY.HE NEEDED TO GET RID OF THE SAGGING.HE ADDED WHAT THE DOOR NEEDED TO GET RID OF THE SAGGING SO THERE WAS NOT SO MUCH PULL ON THE MOTOR.BUT WHEN HE DID THAT HE HAD TO ADJUST ALL KINDS OF STUFF. JAY REALLY IS KNOWLEDGEABLE ABOUT GARAGE DOORS I THINK HE COULD FIX ANY GARAGE DOOR. HE HAS A CALM DEMEANOR EXPLAINED EVERYTHING TO ME WHAT NEEDED TO BE DONE.HE WAS VERY REASONABLE AND HONEST.I HAD A CHAIN DRIVEN GARAGE DOOR OPENER AND ASKED ABOUT A BELT DRIVEN SYSTEM. I DECIDED TO CHANGE TO A BELT EVEN THOUGH HE SAID I WOULD GET MANY MORE YEARS OUT OF THE CHAIN SYSTEM. THE BELT IS MUCH QUIETER AMONG OTHER REASONS.HE CAME OUT THE NEXT WEEK AND PUT IT IN. I HIGHLY RECOMMEND DOOR EXPRESS AND JAY THE OWNER.