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Overcashier & Horst Htg & AC

About us

Overcashier & Horst has been proudly providing the finest in both residential and commercial heating, cooling, and related needs to the Toledo Metropolitan area since 1957! When you contact the professionals at Overcashier & Horst to handle your heating, cooling, and related needs, you're getting more than meets the eye. Additional email - [email protected]. Additional contact name - Duane Horst. Additional emails - [email protected].

Business highlights

Emergency services offered
68 years of experience

Services we offer

& Air Conditioning. Tune Up, & Duct Cleaning., Gas, Geothermal, Heat Pumps, Propane, Repair - Heating, Residential and commercial sales, Water Heaters, installation

Amenities

Emergency Services

Yes

Accepted Payment Methods

  • CreditCard
Reviews
4.417 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
82%
4
0%
3
0%
2
6%
1
12%
Showing 1-17 of 17 reviews
Diana R.
Oct 2022
5.0
Yes, I recommend this pro
I attempted to install a smart thermostat in a new home - something I've done before with no problems. I was not so lucky this time. The wires going to the thermostat were too short and in the process of trying to get them to work with the new thermostat, a fuse was blown, leaving me with no heat overnight. I'm new to the area so I started calling HVAC companies for help. Overcashier & Horst was the company who was most willing to help on such a short notice. They did tell me they had a full schedule but would squeeze me in. The tech was here about half an hour, quickly identifying and solving the problem. They won my business for future annual tune-ups and HVAC repairs.

Jill T.
Jul 2019
1.0
Overcashier and Horst installed a new Trane furnace and AC in August of 2010. Last night we paid $139 to have them diagnose our non-working AC. It was determined to have a bad compressor. Tech said it was manufactured in 2010 and should have a 10 yr warranty. He said I would receive a call in the morning to confirm. The call came and we were told the AC was never registered so there would be no warranty in place. The bill would be $2,000 for the part and labor. They said their employee must have done this as a "side" job and OC will not stand by the work done. Obviously poor management at the time and lack of inventory control which has become very costly to us. I would never recommend OC to anyone. They would not help us whatsoever.

Jered W.
Feb 2018
2.0
$99
Service arrived an hour late. The tech who came over was possibly high and unprofessional. He had no idea what he was doing and suggested we call someone else even though Overcashier was involved with the installation.

Suzanne B.
Sep 2017
5.0
Yes, I recommend this pro
$289
Perfect services that were rendered flawlessly. I cannot recommended them enough...The do everything right the first time. ONE & DONE!

Suzanne B.
Aug 2017
5.0
Yes, I recommend this pro
The two different service techs who were required due to my demands were professional, quick, neat & clean. All services guaranteed in a generous time frame. We own a few homes in different states. Overcashier is the best of the three providers I use. Front desk communications were brilliant. I'm very very clean and healthy and they recommended (supported by webmd) an Air Scrubber - which after verification I am excited to install. I cannot recommend Overcashier & Horst enough.

Daniel W.
Apr 2017
5.0
Yes, I recommend this pro
$8,500
Very well. No surprises.

Kate M.
Sep 2016
5.0
Yes, I recommend this pro
It went very well. Installation was completed as they stated. No problems. Everyone was very professional and kept me informed. I also use this company for bi-yearly maintenance and have never had a problem.

Christa P.
Jun 2016
5.0
Yes, I recommend this pro
unknown

Jeff O.
Apr 2016
5.0
Yes, I recommend this pro
$6,600

Everything in the entire process was 1st class and highly responsive and respectful.


The first indication was the excellent proposal format presented by the contact person. It was far superior to the other bidders? proposals. The OH proposal was detailed, gave model numbers, technical specifics, tax info, alternates, the entire package?..everything I needed to make the decision. That?s very important to me as a matter of trust. While I?m sure the other bidders included many of the same aspects of work, it just wasn?t presented in such a clear manner. As a result of the excellent proposal, I went with the highest level package.


Second was the contact person himself. He was highly responsive. He got back to me almost at once every time I contacted him. That included at 6:30 in the morning on installation day. He also promised, right from the start, to be able to do the work immediately. One of the other bidders was foggy on this, but he  made the commitment and stuck to it. That level of responsiveness made a difference in my decision. He  was also very savvy as a technical expert, another big plus. He could answer all my questions right then and there. That gives the potential customer a real sense of ?peace of mind?.


Lastly, the installers were great ambassadors for the company. They  referenced what a great organization OH is, how much they  enjoyed working there, how good the Trane products were, etc. The best part is that you could tell they sincerely meant it. You don?t see that a lot anymore. It?s very impressive, and refreshing to the customer. I also offered the guys coffee or a soda a number of times, but they wouldn?t take a break. They said they wanted to be sure to get the work done so I could have heat that day. That?s putting the customer first.


 I?ve certainly learned OH is a class organization that the customer can trust. The OH people make it so.



Timothy B.
Jan 2016
5.0
Yes, I recommend this pro
$2,800
Very professional.  Workers were very friendly and helpful taking care of problem.  Very considerate of my dogs.  Cleaned up and left home in very clean condition. Would definitely use company again in future

Thad G.
Sep 2015
1.0
$4,000
unknown

Robert L.
Jul 2015
5.0
Yes, I recommend this pro
$75
.

Nathan B.
Jun 2015
5.0
Yes, I recommend this pro
$6,000
unknown

Peter D.
May 2015
5.0
Yes, I recommend this pro
$10,000
Interviewed 4 contractors. These guys were the only firm that understood the question "What is your approach to quality control" and had a process which they followed when implementing. Their process is based on principles of six sigma. This is what I wanted and they delivered. They are trained in their process, are certified by the OEM and use their installation check lists. They took time to properly scope size of unit, did not try to oversell as other firms did. Great installation, even the local building inspector complimented them on the quality of the installation and duct work done. Recommended them to several neighbors. This is the firm you want to use.

Anthony D.
May 2015
5.0
Yes, I recommend this pro
$25,000
Everything went very well.  I'm very happy with system.

James P.
Apr 2015
5.0
Yes, I recommend this pro
$90
unknown

Rebecca H.
Feb 2015
5.0
Yes, I recommend this pro
unknown

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

Overcashier & Horst Htg & AC is currently rated 4.4 overall out of 5.

Overcashier & Horst Htg & AC accepts the following forms of payment: CreditCard

No, Overcashier & Horst Htg & AC does not offer free project estimates.

No, Overcashier & Horst Htg & AC does not offer eco-friendly accreditations.

No, Overcashier & Horst Htg & AC does not offer a senior discount.

Yes, Overcashier & Horst Htg & AC offers emergency services.

No, Overcashier & Horst Htg & AC does not offer warranties.