PROFESSIONAL CLOCK REPAIR
About us
CLOCK SHOP LOCATED BEHIND OWNER'S HOME. FAMILY OWNED AND OPERATED. THREE MASTER CLOCK MAKERS TO SERVE YOU.
Business highlights
49 years of experience
Services we offer
DOES ANTIQUE AND MODERN CLOCK REPAIR. HOUSE CALLS ON LARGE CLOCKS. Also we repair music boxes
Amenities
Free Estimates
Yes
Reviews
4.920 Reviews
Number of Stars | Image of Distribution | Number of Ratings |
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Showing 1-20 of 20 reviews
Chris F.
Apr 2021
We cannot speak highly enough of Mary Gaines’ & family Professional Clock Repair! They are SO friendly and explained in detail everything they would look for and do when checking out our clock to get running again, along with a very reasonable pricing estimate and repair timetable. Happy to have it back, telling the time correctly and chiming it’s Westminster melody! THIS is the company you want to use!
Tim M.
Jan 2018
It took 2 separate trips and over 6 months to get the work done completely. Had a problem after two years and they made another adjustment under warranty after admonishing me. Another problem a month later prompted me to seek another repair shop
Response from PROFESSIONAL CLOCK REPAIR
"We really are sorry for this person's experience. We cannot seem to find that we ever worked on this clock. We have checked our records back four years. I am thinking he is speaking of the wrong shop. However, if there is a problem we would be very happy to assist"
Suzy M.
May 2017
I love this company! First of all, I want to support small businesses. In addition, I have used this company 3 different times to move my clock and service it and they have always been wonderful. Great customer service and knowledgeable employees.
Richard N.
Jan 2017
Ahead of time and clock works...well, like a clock.
Steve H.
Oct 2016
very well, repaired in a timely manor at a good price
EVELYN E.
Feb 2016
unknown
Ginny H.
Aug 2015
unknown
TOM M.
Mar 2014
The shop is a real treat; a traditional, hands on country facility... nothing fancy, just nice people doing something very well, and taking pride in it. Our clock had not been cleaned for over 25 years, and stopped running. Ms. Gaines took it apart and assessed it in front of us on the spot. She advised that the movement was very dirty, the bushings and worn out, and may need an entire rebuild at $450. First, though, she wanted to try a cleaning, oiling, and machining and replacement of 2 bushings and springs, which she showed me were clearly worn. She quoted 4-6 weeks. 2 weeks later, the clock is fully restored, runs fine, for only $125! We are very pleased, and promise to return in 3 years for a cleaning. This is an old time shop with old time craftsmanship and traditional values; a real treat.
Barbara C.
Jan 2014
unknown
Tomy G.
Aug 2013
Very satisfied with service done. Seemed knowledgeable about his work.
David L.
Mar 2011
They did a superb job. We've gone to them several times over the past few years, and they really are terrific.
SUZANNE B.
May 2008
It went excellent. They know their stuff. The grandfather clock they repaired in our home. It took 30-45 minutes. The Tambour clock needed totally redone and they had it finished in about six weeks.
BETH K.
Jul 2007
I have been going to them for years. Visiting their shop is good for the soul. Really courteous and professional. Helpful and you can tell they really love clocks.
Dudley W.
Oct 2006
This companie's employees seemed very knowledgeable. They said that the clock should be overhauled as it had never been overhauled before. It took about a month longer to complete than they estimated, but the clock seems to be running as promised.
ANNA N.
Mar 2005
I HAD CALLED THEM SATURDAY AFTERNOON AND EXPLAINED THE SITUATION WHEREBY MY FATHER-IN-LAW WAS MOVING FROM INDEPENDENT LIVING TO ASSISTED LIVING IN THE NURSING HOME, AND THE CLOCK WOULD NOT FIT INTO HIS NEW FACILITY, THEREFORE, WE NEEDED TO GET THE CLOCK MOVED FROM THERE TO OUR HOUSE BY TUESDAY. IN ADDITION WE NEEDED THE CLOCK SERVICED SINCE IT HADN'T WORKED FOR YEARS. NOT ONLY DID THEY HELP, THEY CAME THE SAME DAY. THE SERVICEMAN MOVED THE CLOCK, THEN SERVICED AND FIXED, AND EXPLAINED WHAT NEEDED TO BE DONE TO MAINTAIN IT. HE WAS PUNCTUAL, THE PRICE QUOTED WAS THE PRICE WE PAID. THIS IS THE BEST SERVICE I HAVE RECEIVED IN YEARS. I WOULD DEFINITELY RECOMMEND THIS COMPANY TO MY BEST FRIENDS. THANKS FOR THE RECOMMENDATION!
JOANN H.
Nov 2003
I WAS NOT CHARGED FOR THE SERVICE. IT IS A DRIVE FROM THE COLUMBUS AREA, BUT WORTH IT.
LESLIE R.
Jun 2002
HAVE HAD SEVERAL CLOCK REPAIRS DONE THERE AND I WOULD NOT GO ANYWHERE ELSE. THE LAST REPAIR THEY DID FOR ME WAS TO COMPLETELY REASSEMBLE THE WORKS OF AN ANTIQUE CLOCK THAT WAS MY GRANDMOTHER''S.
BETH K.
Feb 2002
THEY ARE WONDERFUL. SOMETIMES IT CAN TAKE AWHILE TO GET THE CLOCKS BACK, BUT THEY ALWAYS TELL ME WHEN THAT WILL BE THE CASE. THEY ARE EXCELLENT CRAFTSMEN AND THEY DO A WONDERFUL JOB.
Homeowner
Jun 1998
VERY FRIENDLY. GOOD EXPERTISE IN OLD CLOCKS, BUT SOMETIMES LACK ATTENTION TO DETAIL. HAVE HAD TO TAKE A CLOCK BACK BEFORE BUT THE COMPANY IS ALWAYS WILLING TO FIX.
CAROL G.
Jun 1997
DECIDED TO DRIVE TO SUNBURY B/C THEY WERE VERY HELPFUL ON THE PHONE. EXPLAINED FULLY WHAT THEY WERE GOING TO DO TO CLOCK AND WHY. FAMILY ALSO RUNS CAKE BUSINESS AND GAVE FREE SAMPLES TO US WHEN WE DROPPED OFF/PICKED UP CLOCK! HIGHLY RECOMMEND.
Licensing
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FAQ
PROFESSIONAL CLOCK REPAIR is currently rated 4.9 overall out of 5.
Yes, PROFESSIONAL CLOCK REPAIR offers free project estimates.
No, PROFESSIONAL CLOCK REPAIR does not offer eco-friendly accreditations.
No, PROFESSIONAL CLOCK REPAIR does not offer a senior discount.
No, PROFESSIONAL CLOCK REPAIR does not offer emergency services.
No, PROFESSIONAL CLOCK REPAIR does not offer warranties.