Find top-rated Pros in your area
Enter a zip code and get matched to businesses near you.
Geo Icon

Rios Pools

2.0(
2
)
Pool and Spa Servicing,

About us

Additional DBA - Rios Lighting.

Services we offer

Pool opening, maintenance, closing, consulting and repair & liner replacement.

Reviews
2.02 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
0%
4
0%
3
50%
2
0%
1
50%
Write a review

Filter reviews by service

Showing 1-2 of 2 reviews
DERREK S.
Jul 2013
1.0
Pool and Spa Servicing
$40,000
Installed inground pool in June 2012 pool is currently inoperable liner is floating and has a leak
Response from Rios Pools

"All items, although not covered under our standard warrantied items in the installation agreement, were replaced at no charge. Issues customer was experiencing were not due to faulty workmanship on products. Customer fully understands the cause of problems he is experiencing and agrees that Rios Pools LLC has satisfied his concerns. He understands that going forward, any additional problems are fully his responsibility."

Gregg B.
Jun 2013
3.0
Pool and Spa Servicing
After moving into our newly purchased home, I tried repeatedly to contact them to come open the pool.  I never received a return phone call nor did anyone ever answer when called and many times I just received a message the mail box was full.  They came out unannounced to open the pool and when I talked to the guys doing the work, they said "we just come out and work on the pool when we think it needs it and the former ower was ok with that and they didn't know I had tried to contact them."  I tried to get an understanding of the operations of the filter, deck fountains, rock fountain and slide and they couldn't explain nor get many of them to operate as they didn't know how to operate them. 
About 10 days after they opened the pool, the filter quite working and pool looked horrible in color, so again I tried calling, but with no response ever.  I finally contacted Hastings Water Works, who is a very highly rated pool service company and they immediately took the call and came out in a couple of days to fix the filter and were able to explain all the opearations of the pool.  Since then we have set up bi-weekly maintenance with Hastings and will continue to use them. 
We do not recommend Rios Pools and will not use them again.

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

Rios Pools is currently rated 2.0 overall out of 5.
No, Rios Pools does not offer free project estimates.
No, Rios Pools does not offer eco-friendly accreditations.
No, Rios Pools does not offer a senior discount.
No, Rios Pools does not offer emergency services.
No, Rios Pools does not offer warranties.
Rios Pools offers the following services: Pool opening, maintenance, closing, consulting and repair & liner replacement.

Contact Information

13411 Burlwood, Strongsville, OH 44136

Share project details to get started.