
R A KALFAS HOME IMPROVEMENT
About us
We are a general contractor specializing in home improvements. We do not offer any financing. All billing and payment shcedule is specified on the signed contract.
Business highlights
Services we offer
We are a general contractor specializing in home improvements. Our scope of work is very broad from room additions, and doors. Please feel free to call our offices to discuss your home improvement needs., basement remodels, kitchen and bath renovations to siding, roofs, windows
Amenities
Emergency Services
Yes
Accepted Payment Methods
- CreditCard
Number of Stars | Image of Distribution | Number of Ratings |
---|---|---|
74% | ||
14% | ||
6% | ||
3% | ||
3% |
Bruce the supervisor also did a good job, visiting the site regularly. He was very communicative about near-term plans and extremely responsive to our requests, including addressing all of our punch list items prior to final acceptance. He provided his cell phone number and made numerous runs to suppliers to ensure materials were delivered when Jim and Mike needed them.
The Kalfas designer was a major disappointment. She was consistently late for appointments and fell short of delivering the Kalfas promise. As an example, we did not receive all of the information that was promised (e.g., final drawings or details of plumbing fixtures). The wrong faucets were installed in our master bath and we had to go to the supplier on our own to rectify the problem. It turns out the faucets were in will-call and never picked up until after we visited.
Our biggest disappointment with the Kalfas team was communication that fell short of the mark. Both my wife and I work, so we had to plan days off or days to work from home. Sometimes the Kalfas team showed up, other times they didn't let us know they weren't coming. They did not inform us of the start date for the first job in advance (we just had a couple of days' notice), so we had to do scrambling so one of us was home on the day they arrived.
The contracts were signed in April, demolition began in July (3 mos. lag time) and the job was completed in Oct. (6 mos. from contract). The end result, which matters most, is that our bathrooms look beautiful. The outcome is excellent. If we had one thing to change, it would be communication with the Kalfas staff, especially the designer.
"Thank you for the review. We have enjoyed working with you on all of your home remodeling projects. We appreciate the confidence you have placed within our company time and time again. We also appreciate your patience and understanding throughout the course of the projects as it is part of the key to making the project successful. We glad you are enjoying your new bathroom and the exterior painting on the home. It has always been our pleasure working with you."
"Thank you for the kind review. We appreciate the confidence you have placed within our company time and time again on all of your home remodeling projects; basement remodel and bath remodels. We appreciate your patience and understanding throughout the course of all your projects and your quick response to questions and your quick decisions on the selections of materials. Having the homeowner respond so quickly with questions, decisions, and selections is such an important key in helping to make the project to run smoothly and quickly. It was a pleasure working with you and your husband and we look forward to working with you again! Thank you."
"It has always been our pleasure working with you and your wife. We really appreciate and value the relationship we have built with you. As always, we appreciate the confidence you have placed within our company time and time again on all of your home remodeling projects. We appreciate your patience and understanding throughout the course of all your projects. We always look forward to hearing from you....or having you stop by the office with your amazing cookies. Thank you...."
"Thank you for the kind review. It was a pleasure working with you."
"This bathroom was completed and useable, however, the customer had issues with the tile she selected and with the proper way we completed the installation of the products. We installed the tile as per her selection, but she claims it was the wrong color. Everything matched up; the name, style, and even the skew number on the tile. She also wanted us to install products improperly which we refused to do. We are sorry she was dissatisfied with her bathroom but we made every effort to satisfy her going above and beyond. She even called the Better Business Bureau which we met with and their report states customer will remain dissatisfied but contractor has made every effort."
"THE PROJECT WAS BID THAT THE WOOD WOULD BE INSPECTED AFTER THE STUCCO WAS REMOVED. WE DID REPLACE ALL THE DAMAGED WOOD. THE CAULKING IS ALWAYS DONE AFTER THE PAINTING. WE DO NOT CAULK BEFORE PAINT ON THE OUTSIDE BECAUSE THE PAINT WILL DRY OUT THE CAULK MUCH QUICKER, WE ALWAYS GO BACK AND CAULK ON EXTERIOR."
Licensing
State Contractor License Requirements
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