
Priority Roofing
About us
Family owned & operated. We offer a hard-working knowledgeable crew and over 22 years of experience. Priority Roofing goes over and above the rest. Here at Priority Roofing we pride ourselves in Quality Craftsmanship, Honesty and Integrity, as far as our Customers are concerned... We are the Number one Roofing and Gutter company of Cleveland and we will continue to live up to our clients expectations and more importantly...our own!
Business highlights
Services we offer
Tear offs, gutter cleaning & repair work., gutter screening, re-roofs, siding, windows
Amenities
Free Estimates
Yes
Number of Stars | Image of Distribution | Number of Ratings |
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96% | ||
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4% | ||
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When I left a message for Priority Roofing, my call was returned within an hour. The crew was punctual, professional and knowledgeable. This was a great experience, and I would both recommend Priority to friends/family and use them in the future.
Dealing with Priority Roofing was as pleasant as getting a roof project done can be and I have already recommended them to several friends interested in roofing projects and I won't hesitate to use them again should the need arise.
I paid him when the roof was completed - exactly the amount of the estimate.
They started on a Thursday, worked 1/2 day because of a rain forecast, same the next day & finished up on Saturday morning. Mike notified me by phone about the potential problems with rain and that they would only tear off sections at a time, so they could cover as needed. The roof and gutter guards look great! They used GAP Timberline Lifetime HD Shingles (you can look at online) and installed ridge venting. They cleaned up every day perfectly - everything was neat and clean. He took care of obtaining the proper permits. I would highly recommend Priority.....and I already have to 3-4 people who asked for their information!
There are no dos and don'ts. This was a very professional job, with wonderful results. Great team! Thanks so much...
The guys arrived promptly when they said they would and were very friendly and polite. However, their big truck broke down that day! The owner called and explained what happened and said if we didn't like it there they would have it towed. We're easy-going people so it wasn't that big a deal. They came the next day and had the wrong part so the truck sat an additional day. The third day they repaired it and it was gone. We have a very large driveway so it was a very minor inconvenience. It's not like they did it on purpose.
The entire job took five days, but the guys did not work for a day-and-a-half because it was supposed to rain. (it did rain a little) The owner called and explained why they wouldn't work that day and of course we understood. Because rain was forecast that week they were very careful to tear off the roof in smaller sections so they could quickly cover them if it did rain. The owner also said the poor guys hadn't had a rain day in months because of the drought! I understood that! They told us they wouldn't be there for two days because of the rain but one of the days they must have come out any way because more work had been done that day. They finished up in a few hours on a Saturday. On Monday the gutter guys came out and we never even saw them, but the gutters were all installed and beautiful. It looked so good I took pictures. :)
Payment was not expected until ALL work was completed, and when the work was done there was no pressure at all for payment. In fact, we had to call him and tell him to come get his money!
Every guy that worked for Priority was friendly and accommodating. They were extremely conscientious about whether anything they did would annoy or inconvenience us. I boasted about them at work and one of my coworkers now wants to call them to do his mother's roof.
Thank you, Priority!
"My name is mike,the owner of priority roofing.when I first read this report I was shocked and surprised.the name and street did not ring a bell and I just couldn't remember the situation happening.i checked my invoices and bank deposit statements and found nothing with the member's name on it. A check written to my company can only be deposited into my business account.i still was not 100 percent sure this was not my mistake so I decided to take a ride to the member's house and apologies and offer any reasonable service on his roof for free.when I got to his house I was positive I was never there before and when the member answered the door I was quickly asked to leave.it was not me who was on his roof.i never insist on cash.i am capable of using my own ladders and I do not solicit homeowners by knocking on doors.i have in the past sent fliers and such.i would still love to speak with the member and find out some details and still maybe offer to clean his gutters for free.this may be a case of mistaken identity or one of my former workers tried to make a buck without my permission.once again,I am sincerely sorry for the mix up."
Licensing
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