MAIDS FOR LESS
About us
EAST TO SOLON. WEST TO AVON, SOUTH TO MEDINA.
Business highlights
Services we offer
FULL MAID SERVICE. DO REGULAR SERVICE OR ONE TIME SHOTS. DO SOME COMERCIAL WORK.
Number of Stars | Image of Distribution | Number of Ratings |
---|---|---|
56% | ||
8% | ||
12% | ||
16% | ||
8% |
"Hi [Removed member name], Im sorry you had a bad experience. I would like to speak with you on a few things. I have spoke with your wife [removed member name], she is the one who set up the appt and I followed up with. Your cleaning was 6-8-14, which is a Sunday. We don't work on Sundays but as a favor our owners crew went out to clean anyway. The appointment was made towards the end of the week, and [Removed member name] told our crew she called every cleaning company she could find, none of which would work on Sunday. [Removed member name] had told me that you guys were moving in from out of town, and the movers were coming in Sunday. I talked the crew into working Sunday for you, so that way the home would be clean before your possessions arrived. I wasn't aware of the garage issue, but that was correct, we do not vacuum garages. If you provide a broom the crew would be more than happy to sweep it for you. The $30 per person rate is just $5 more than our weekly rate. That is our normal Saturday rate. I followed up with your wife on 6-11-14, she told me she was happy with the work that was done. If a client doesn't let us know they are unhappy then we have no other way of knowing. We guarantee our work and if we had known something was wrong or you were unhappy then we would have done whatever we could to make it right. If you would like to discuss this matter futher please give me a call at 440-346-4667."
They arrived on time and 3 people began cleaning. It took them 3 hours to clean 3 bathrooms, 3 bedrooms, vacuum the LR, DR, FR and clean kitchen.I am not sure what they used, but was expecting the house to smell "clean" but it had no smell at all. They kept using stuff they were spraying from a bottle. I had to take one of them upstairs to again clean around the bathtub and the sinks in MBR.
No furniture was moved when they vacumed the carpet. I currently have one chair and 3 tables in LR until new furniture is delivered. They did not clean the office at all. My house is not dirty or messy, so I can't understand how they worked for so long and did so little. I called and spoke to the owner who wanted to send someone out to clean what was missed which I agreed to do in 2 weeks. Tonight, I noticed they did not dust the bottom of the bed frame, or dressers in master. My husband has 2 guitars on a cedar chest, and they did not even attempt to move them or dust under them, or the TV.
I had purchased a gift for my friend and in 3 hours they cleaned LR, DR, FR, kitchen and BR. They scrubbed floors, baseboards, walls, windows,cleaned the refig inside and out, the stove, all kitchen cabinets, cleaned fireplace and took apart 3 light fixtures and washed them, and rehung them. They actually used Pine- Sol so the house did smell clean. Based on the huge difference in cleaning our houses, I would not use them again. Maybe you will be lucky and get the A Team. I did not.
I recommended the service to a friend and she has also been very happy with this company.
Licensing
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