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Geek Squad - Best Buy

Appliance Sale, Computer Sales, Small Appliance Repair,

About us

Local Expert Geek Squad Agents can fix your Appliance or TV regardless of where purchased. 90-day warranty along with professional, quick, and clean services. Check us out online, by phone, or at over 1,100 Best Buy stores.

Business highlights

31 years of experience

Services we offer

Appliance & TV Repair, Appliances - Refrigerators, Washer & Dryers, Ranges - Gas & Electric, Dishwashers, Microwaves, & TVs - LEDs, LCDs, Plasma, Flat-Panel, Smart TVs, & Older TV Models.

Amenities

Eco Friendly Accreditations

Yes

Warranties

Yes

Accepted Payment Methods

  • American Express
  • Check
  • Visa
  • Discover
  • MasterCard
Reviews
4.54 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
75%
4
0%
3
25%
2
0%
1
0%

Filter reviews by service

Showing 1-4 of 4 reviews
Robert B.
Jul 2016
3.0
Appliance Sale
Yes, I recommend this pro
$4,000

I had problems with the refrigerator and lost a lot of food. Samsung was not sympathetic at all when I called them. They said, "too bad," and that I was out of warranty by about two weeks. I just wanted them to make some sort of a good will gesture maybe by refunding me part of the cost -- just for the food I lost, basically, but I did not get that. I talked to them a couple of times and got nowhere. As a result of that experience I would never, ever recommend Samsung appliances. They have very poor customer service. It irritated me. I don't know if the other appliances were also Samsung. I also will never make another purchase from Best Buy, because it was almost a collaborative service. The dishwasher is a different brand name but the other three are Samsung. Best Buy was sympathetic, they actually called Samsung and got the same thing. Samsung said it was not going to do it. Best Buy sells some good products. They are okay. Best Buy was not great, but not bad. They are a big organization so I did not negotiate. It is unfortunate that this situation came up and I still have the appliances.


ANNA S.
Apr 2016
5.0
Appliance Sale, Small Appliance Repair
Yes, I recommend this pro
.

Salvatore B.
Mar 2015
5.0
Appliance Sale
Yes, I recommend this pro
$2,500
I didn't have any problems.  They came when they said they would. 

Michael L.
Jul 2012
5.0
Computer Sales
Yes, I recommend this pro
$45
Everyone in the computer department seems honest and not money hungry. They will tell you when there is special bargains too. They are helpful and not pushy there. They are about as helpful as you can get being a clerk in a store.

Licensing

Bonded

Insured

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

Geek Squad - Best Buy is currently rated 4.5 overall out of 5.
Monday: Open All Day Tuesday: Open All Day Wednesday: Open All Day Thursday: Open All Day Friday: Open All Day Saturday: Open All Day Sunday: Open All Day
Geek Squad - Best Buy accepts the following forms of payment: American Express, Check, Visa, Discover, MasterCard
No, Geek Squad - Best Buy does not offer free project estimates.
Yes, Geek Squad - Best Buy offers eco-friendly accreditations.
No, Geek Squad - Best Buy does not offer a senior discount.
No, Geek Squad - Best Buy does not offer emergency services.
Yes, Geek Squad - Best Buy offers warranties.
Geek Squad - Best Buy offers the following services: Appliance & TV Repair, Appliances - Refrigerators, Washer & Dryers, Ranges - Gas & Electric, Dishwashers, Microwaves, & TVs - LEDs, LCDs, Plasma, Flat-Panel, Smart TVs, & Older TV Models.

Contact Information

16630 Royalton Rd, Strongsville, OH 44136

Service Hours

Sunday:Open All Day
Monday:Open All Day
Tuesday:Open All Day
Wednesday:Open All Day
Thursday:Open All Day
Friday:Open All Day
Saturday:Open All Day
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