Geek Squad - Best Buy

Founded 1994 • With Angi since July 2012

4.4

(4) Verified Reviews

Business Details

Phone Number

Address

16630 Royalton Rd

Strongsville, OH 44136

Description

Local Expert Geek Squad Agents can fix your Appliance or TV regardless of where purchased. 90-day warranty along with professional, quick, and clean services. Check us out online, by phone, or at over 1,100 Best Buy stores.

Verified Reviews

A few reviews for this pro...
3.0

07/05/2016


Robert B.

I had problems with the refrigerator and lost a lot of food. Samsung was not sympathetic at all when I called them. They said, "too bad," and that I was out of warranty by about two weeks. I just wanted them to make some sort of a good will gesture maybe by refunding me part of the cost -- just for the food I lost, basically, but I did not get that. I talked to them a couple of times and got nowhere. As a result of that experience I would never, ever recommend Samsung appliances. They have very poor customer service. It irritated me. I don't know if the other appliances were also Samsung. I also will never make another purchase from Best Buy, because it was almost a collaborative service. The dishwasher is a different brand name but the other three are Samsung. Best Buy was sympathetic, they actually called Samsung and got the same thing. Samsung said it was not going to do it. Best Buy sells some good products. They are okay. Best Buy was not great, but not bad. They are a big organization so I did not negotiate. It is unfortunate that this situation came up and I still have the appliances.

Description of Work
I purchased four appliances from Best Buy, including a refrigerator, stove, microwave and dishwasher.

Category appliance sales

5.0

04/30/2016


ANNA S.

.

Description of Work
.

Category small appliance repair, appliance sales

5.0

03/26/2015


Salvatore B.

I didn't have any problems. They came when they said they would.

Description of Work
Appliance purchase.

Category appliance sales

5.0

07/18/2012


Michael L.

Everyone in the computer department seems honest and not money hungry. They will tell you when there is special bargains too. They are helpful and not pushy there. They are about as helpful as you can get being a clerk in a store.

Description of Work
Best Buy - Strongsville sold me flash memory sticks for my computer.

Category computer sales

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    Computer Sales
    Phone Sales
    TV Sales
    TV Repair
    Bonded
    Insured
    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves.To find more licensing information for your state, visit our Find Licensing Requirements page.
    General Information
    Free Estimates
    No
    Eco-Friendly Accreditations
    Yes
    Payment Options
    American Express, Check, Discover, MasterCard, Visa
    Warranties
    Yes

    Services Offered

    Appliance & TV Repair, Appliances - Refrigerators, Washer & Dryers, Ranges - Gas & Electric, Dishwashers, Microwaves, & TVs - LEDs, LCDs, Plasma, Flat-Panel, Smart TVs, & Older TV Models.

    Services Not Offered

    Ask for details

    Frequently Asked Questions & Answers about Geek Squad - Best Buy

    How is Geek Squad - Best Buy overall rated?

    Geek Squad - Best Buy is currently rated 4.4 overall out of 5.

    What days are Geek Squad - Best Buy open?

    Geek Squad - Best Buy is open:

    Sunday: Open All Day

    Monday: Open All Day

    Tuesday: Open All Day

    Wednesday: Open All Day

    Thursday: Open All Day

    Friday: Open All Day

    Saturday: Open All Day

    What payment options does Geek Squad - Best Buy provide

    Geek Squad - Best Buy accepts the following forms of payment: American Express, Check, Discover, MasterCard, Visa

    Does Geek Squad - Best Buy offer free estimates?

    No, Geek Squad - Best Buy does not offer free project estimates.

    Does Geek Squad - Best Buy offer eco-friendly accreditations?

    Yes, Geek Squad - Best Buy offers eco-friendly accreditations.

    Are warranties offered by Geek Squad - Best Buy?

    Yes, Geek Squad - Best Buy offers warranties.

    What services does Geek Squad - Best Buy offer?

    Geek Squad - Best Buy offers the following services: Appliance & TV Repair, Appliances - Refrigerators, Washer & Dryers, Ranges - Gas & Electric, Dishwashers, Microwaves, & TVs - LEDs, LCDs, Plasma, Flat-Panel, Smart TVs, & Older TV Models.