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As much as I enjoy dealing with Hauser's, I have one major complaint about the showroom. THIS STORE'S SHOWROOM IS NOT WHEELCHAIR-ACCESSIBLE.  The front door has a step up to get into the main floor, which my wheelchair cannot climb, and inside the showroom there are only stairs for getting from one level to another. There is no elevator for wheel-chair access to the different levels.  When I bought my apartment furniture, a friend went with me and she actually went into the store and took photos of different pieces and brought her cell phone out for me to look at. This was a successful but very cumbersome way to shop. As for the cabinet I recently ordered, I called the store and told the salesperson what I needed, and he directed me to some websites where I found exactly what I was looking for. I called the store back and placed my order.

If my friend had not established a relationship with Hauser's furniture before I moved from NY to Ohio, I would never have become a Hauser's customer. (I would not shop at a store I was unable to enter in my wheelchair.)  However, because my experiences with Hauser's have been so positive, whenever I need furniture, appliances, or other similar household goods, this is the first place i will check.

One further comment is that Hauser's website leaves a lot to be desired.  http://hausersfurniturestore.com/