James Quality Flooring

This place is terrible! I had a date to install carpet and the installers showed up, tore all the old carpet up, and told me that the roof was leaking and they couldn't install it until the leak was fixed. I had a roofer look at it and there was no leak at all. I called James Flooring back to schedule the install. They told me they would be at my house at 9:30 - 10 am. I got a call saying they were running behind and would be at my house at noon. They show up a little before 1 AM. About 3 hours into the job they told me that they would not be able to finish on that day and they would have to come back tomorrow. After they left, I found they had screwed up one of my closet doors. A large chunk of wood was missing. The door can not be reinstalled and will have to be replaced. They also scratched up my my hardwood floor moving furniture. I had to pay extra for them to move it. They also left black hand prints on my daughter's white closet door. I have tried to work this out with the company and I was accused of sending there installers away and I should have let them install carpet in the rooms where they said there was a leak. All I wanted was them to install the carpet correctly and fix the stuff they broke. I guess that is too much to ask.

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