I am older, living alone woman. I needed work done and EJS was in the area working and left a card. Aaron, their representative came and gave me an estimate. Original estimate was $6000.... Long story short it ended up costing me over $11,000. Aaron was a fast talker and convinced that I needed work done that didn't need to be done. Work that was done was terrible and incomplete. Trees were cut down and stumps removed but no top soil so grass didn't grow and it wasn't leveled out so I have mini hills in my yard with bare mulch. A NOT needed drainage system was put in however it wasn't placed deep enough so there is the black plastic tube that is deteriating already shows in my yard. I am embarrassed that I let this company and this person take advantage of an older woman. I have other landscapers give me n estimate to do the work at about a third of what I paid. Do not use this company unless you have other estimates!! My mistake. I feel like a fool.
Description of Work: Trees removed and trimmed. Bamboo removed and seeded. Trees trimmed
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
2.0
responsiveness
3.0
punctuality
4.0
$11
Valerie H.
05/2016
5.0
tree service
 + -1 more
Tree trimming (several major jobs), spikes for tree health. Very satisfied.
Description of Work: Fantastic company, great work, very professional and outstanding customer service.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$800
Rillis W.
06/2012
5.0
tree service
 + -1 more
It was beautiful.
Description of Work: I had a lot of trees that had to be cut off. One giant tree with a big stump, which they dug out for me. They cleaned up everything the roof, the drive, everything.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,600
Response from EJS Tree Service
Thanks for the business and the review glad we could make you folks happy have a happy new year
Bonnie C.
06/2012
2.0
tree service
 + -1 more
This company rushed this project and left our yard a mess. Specifically, they left a huge oil stain on the road in front of my house. They also damaged another tree I did not ask be removed. I do not recommend this company.
Description of Work: This company removed trees from my yard.
Rating Category
Rating out of 5
quality
2.0
value
4.0
professionalism
2.0
responsiveness
4.0
punctuality
4.0
$200
Response from EJS Tree Service
I would have to disagree with this complaint,we strive for 100% satisfaction and we collect no money til the job is finished and the customer is satisfied I never recieved a call or anything about this job or I assure you it would have been made right my number is on every contract so if a customer is unhappy all they have to do is call
Michael J.
10/2010
2.0
tree service
 + -1 more
I contracted to have trees trimmed and a couple taken down. They did a fine job of taking the trees down, however, don't ever ask them to trim trees as they don't know the meaning of trimming. They hacked a beautiful tree that will never be the same and others they barely touched. They only want to do lots of cutting they do not want to take time to trim a tree to make it look nice. Unfortunately in the case of my tree it will never be the same--makes me sick to look at it. On the positive side they did a good job of cleaning up afterward. If you want trees taken down I would recommend them. If you want trees trimmed don't use them.
Description of Work: I contracted to have trees trimmed and a couple taken down.
Rating Category
Rating out of 5
quality
1.0
value
3.0
professionalism
2.0
responsiveness
2.0
punctuality
2.0
$1,100
Response from EJS Tree Service
Very sorry for the way you feel I cant remember this job but i will go by next time in the area and take a look at the trees we trimmed we trim 1000's of trees a year and our customers are always satisfied again never recieved any phone calls about this job so could not respond if i was an unhappy customer I would call the owner and figure out why or what could be done to fix the problem communication goes a long way and believe me if we did bad work like that we would not still be in business
REBECCA J.
08/2008
5.0
tree service
 + -1 more
Following initial contact, they came to our home, gave us an estimate. We agreed on the price and they removed the stump.
Description of Work: The removed a 28 inch diameter stump in about an hour. Their grinding machine was right for the job and the operator knew how to use it. They did a thorough job and cleared away all of the chips when they were done.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$160
Komal N.
10/2006
1.0
tree service
 + -1 more
The work was done efficiently, EXCEPT we were promised that all wood would be cut into firewood, and then all debris and brush removed. We went ahead and paid after the trees were cut down and all but one tree had been cleared. That tree was never cut into firewood as promised and their workers left a mess in the backyard. The owner did come back and clean up, and then promised that someone else would come that weekend to remove the wood. No one ever came. My husband rented a log splitter and spent hours splitting as much wood as we could in 24 hours. The following Monday, he tried to follow up with the owner, who said he would call back and never did. After calling him over and over, he finally called back and again promised someone would come the next weekend. Again, no one came and we have never heard from the company again.
Description of Work: Cut down 3 trees and removed 5 stumps.
Rating Category
Rating out of 5
quality
1.0
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$1,700
Response from EJS Tree Service
I agree with you don't pay nothin til the job is done, but as far as fire wood goes we always cut to firewood length but we do not split wood it was a mis understanding we can not cross cut the wood it wood tear up our bars and chains I personally apologize for any misfortune I had just started my business and have learned alot since then if anything I can do to make up for it I would be willing to I want to be a good reputable tree service thats why now we changed alot of our policies and carry A rating with the BBB feel free to call 937-460-1320 if we can make it up to you Thanks
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Service Categories
Tree Service
FAQ
EJS Tree Service is currently rated 3 overall out of 5.
Sunday: 8:00 AM - 8:00 PM
Monday: 8:00 AM - 8:00 PM
Tuesday: 8:00 AM - 8:00 PM
Wednesday: 8:00 AM - 8:00 PM
Thursday: 8:00 AM - 8:00 PM
Friday: 8:00 AM - 8:00 PM
Saturday: 8:00 AM - 8:00 PM
EJS Tree Service accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
Yes, EJS Tree Service offers free project estimates.
No, EJS Tree Service does not offer eco-friendly accreditations.
No, EJS Tree Service does not offer a senior discount.
Yes, EJS Tree Service offers emergency services.
No, EJS Tree Service does not offer warranties.
EJS Tree Service offers the following services: All phases of tree work from trimming,deadwooding,shaping,removals,crown reductions,mulching,and stump removal