Danco Enterprises Inc

Absolutely top-notch service from beginning to end. What a relief to finally find a company so knowledgeable in geothermal. Many companies say they do geothermal (I looked at quite a few), but this company does it correctly. Very impressed with everything from initial contact all the way through install and clean-up. They even assist with warranty registration and rebates. Very highly recommended. Thanks to all.

The service was excellent

They are friendly and knowledgeable.

Excellent company to do business with. We have had their products since 1984.

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An inspection of the house to determine the heating and cooling load was made within days of the initial contact.  The installation schedule was as agreed upon; that is, there were no delays in the installation.  The reason for the higher than normal price is the extra ducting that had to be installed for the second floor.

All was very professional.

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Installation went well. The cost considering the tax credit was worth it. The new system is quieter and much more energy efficient than previous system.

Danco did a fantastic job. They communicated very well and were very responsive to questions and requests. Alan was the main contact individual. He and his team were very knowledgeable and genuinely interested in providing a solution that met our specific needs. We did a lot of research before proceeding forward with a geothermal system. Danco came highly recommended and we definitely understand why after the high quality service they provided to us. Although the price wasn't inexpensive, it was very competitive with all other solutions we considered.

They did a fantastic job with the work. The service was excellent overall.

Terrific service and very professional. Pricing was excellent. Highly recommend using Danco.

They did a wonderful job, they worked with us and I would highly recommend them.

Danco is THE BEST!  Alain and his crew are everything that previous reviewers said they are.  When there was an issue with completing our job in the time-frame we arranged and the delay was going to cause trouble with an elderly house guest we were expecting, Alain and his crew came out on a day they don't usually work to be sure our house was ready for our guest.  They were neat, did EVERYTHING they said, had the inspections done in a timely manner, and even replaced a damaged water tank without cost to us despite us offering to pay for the new tank.  I cannot say enough good things about Danco!

We were VERY pleased with the whole process!
Alain came out to do the estimate, and he was able to answer all my questions, and reduce some of my queasiness at having someone drill under my house to get to the furnace.   Their estimate was very close to the other one i got, but the other company was not going to put the lines in as deep and the other company's rep did not answer my questions very well.
This was a 3-day process.  The first two days were spent installing 4 underground loops using a directional boring machine.  This was way cool to watch.  They use a radio control to keep track of where the drilling bit is located, and it's amazing how accurately they can place the lines.  They drill and place their lines 6-12 feet underground, so you get the best thermal transfer, and there is very little danger of anything getting to the lines. NOT all companies do this, so look for this if you do a comparison. They went under my garage, and came up in the yard on the other side of the property..  The other company i spoke with was going to put them 18" underground!   Not good for transfer, and NOT convenient !
The third day, they connected the 4 lines to a manifold, and bored under my basement, coming up 6" from the old furnace. Good aim :-)      They removed the old furnace, installed the new one ,added the new circuits to my electrical panel.  By 4pm, i had nice cool air, and they had cleaned everything up.  And it's so QUIET!   There's a 6' square area in the side yard that they had to dig for the manifold, but otherwise, you can hardly tell they were there. 
The replacement was eligible for a $1600 DP&L instant rebate. The cost above is AFTER the DP&L rebate.  On top of that there is a 30% tax credit for using geothermal. 
The only problems we had were due to us not having an accurately marked electric panel (our fault), and one water issue. They use our water to create "drilling mud" and it consumed faster than our pump would produce, so they had to stop a couple of times.  No permanent issues, but it slowed things down. 
The workers answered any questions i came up with, and were really nice about me taking lots of pictures while they were working, too. I'll update the review with how i like the heating, next spring.

They responded to our initial contact quickly.  We had already interviewed two companys and had quotes from both.  Danco came out to review our land and our home within 2 days.  They emailed the quote so we could get started quickly.  The day they were to start the workers showed  up a few minutes early and got started.  The whole job took 4 days and all the workers were kind, considerate of our dogs and of the house.

Danco scheduled the installation very quickly, for we were running low on propane and we wanted to get the install done before we needed to order more.  Dan ordered Oops to marked the utilities and called us with the date they would be there.  They arrived on time and began to bore the horizontal lines.  At the same time, another part of their crew installed the 85 gallon hot water heater and the additional cold air returns for the second floor.  The boring crew had some trouble because of the amount of cobble (stones & rocks).  Because of this problem, they bored 8 loops instead of 4 which were 100 ft in length, shorter but still every bit as effective.  Even though it was pouring down rain, they made very little mess in the yard.  The next day the Water Furnace unit was set.  At start up, Dan and his crew explained the operation of the funace and started it up.  We were amazed at the short amount of time that it took to increase the temperature in the house by 10 degrees and how quite the unit was while running.  We were very impressed with the amount of work done is such a short period of time.  There was literally no mess for us to clean up after the installation was completed.  The entire Danco crew were very considerate to our needs, very friendly and professional.  We could not be happier with the performance of the equipment and the crew.

I looked around to see if there was anything that was obviously a big problem and I didn't see anything that way.  I did a lot of consideration of what I was looking for and in comparison to the other people that were in this area they were fine.  One of the biggest things I was thinking about was that these people basically do geothermal compared to some of these other people that are doing but it is not necessarily their main category.  I figured that these people have more experience and knowledge into doing this particular operation and that's why I finally went with them.  I compared one other company and the price was comparable.  The other thing I considered was looking at the specs of the particular product they were selling.  Looking at the specs it seems that the item that Danco was doing a deal for was slightly better in specs and so that's the rational firm with what I finally went with.  There were a few things that I probably would have liked it to be a little less problem but when they did it they had a lot of problems.  When they drilled here and looked into my backyard it was very hard back in there so they had a lot of problems doing that.  It's not necessary that anybody else wouldn't have had as many problems.  Overall it seemed that they did the job that we wanted to do.  The thing is that I don't know right yet how efficient is it and that may take half a year or may be another year before I really know for sure.  They did all the things that I asked for and they did it in a very reasonable amount of time.  The only problem was the drilling on this hard rocky area which took them some extra time to do but that was not necessarily their fault.

Replacing the heat pump with a new Geothermal system was a large undertaking. Danco handled it all, and in record time. We could not have been more pleased with the results. Since installing the system, Allain and Dan at Danco have been extremely responsive to any phone call we have made as we have become more accustomed to the Geothermal system. We could not be more pleased with the installation of the system and the customer service provided by Danco. We would recommend them to anyone looking for a reputable and experienced provider of Geothermal heating and AC systems.

We decided to switch oil heat to geothermal this Spring. A friend had used Danco to install a geothermal system about 5 years ago and was quite pleased so we got an estimate from them and one other company. Danco's was slightly cheaper and with the fact that they focus exclusively on geothermal, we hired them for the job.

Alain Gingras was our main point-of-contact and he was excellent to work with. He patiently answered all of our questions and would return phone calls promptly or email back very quickly (sometimes in a matter of minutes even late into the evening). The excavation and install crews showed up on time, accomplished the work as stated, and conducted themselves in a professional manner. So far the system itself seems to be working fine. The A/C seems to cool the house better than our old central air unit and I'm really looking forward to seeing how well the furnace works this winter.

The only problem we encountered was that the work was done right after all the rain and flooding occured in April and early May, and the ground was extremely soft. As a result, the boring machine made a muddy mess in a much larger area of our yard than anticipated and put deep ruts in the grass getting to the excavation point. The machine even sunk down enough to sever the buried satellite dish cable.

When Alain stopped by the next day to check the progress, I showed him the severed cable. He then ran out to Lowes and bought the items to fix the cable, came back a little while later, and (in 6 inches of mud!) repaired the cable himself. As for the mess in the yard, Alain, or someone from the company, came back out a few weeks after the work was complete when things had dried out, smoothed out the ground, and planted grass seed.

I have nothing but good things to say about Danco!  I would recommend them to anyone. The customer service we received from Alain was top-notch!  

Dan, his son Jeff, Mitch, and the other guys had to overcome a lot of challenges presented by our hilly, heavily wooded property. Their specialized machine bored horizontal tunnels without destroying any of our landscaping. They positioned their big machine in our woods and safely bored under trees and pavement.

Our old air conditioning system no longer worked, so to keep us comfortable until they could do the excavation, Dan installed a temporary AC tower. The unit stood on our driveway, and the guys hooked it into the new furnace. It cooled the entire house through the hottest period of the summer.

All the guys were very nice and easy to talk to. They answered my questions patiently and thoroughly. They patched around the holes they made to bring the pipes into the house and cleaned up their work areas.

I highly recommend Danco. They did an excellent job!

It was fantastic.  Of the five companies we contacted for estimates there estimate was right inline with everbody else, Danco was the only one that would do all of the work and not subcontract to anyone else. They were prompt to respond when i Contacted them

                    The company was efficients, arrived when promised.  Did things requested above and beyond the price quote at no additional cost to us.