CARMICHAEL APPLIANCE

Worst service ever received. They worked on the unit for 2 months, Had the unit at their shop for at least one of the 2 months. 
They just reinstalled the unit and within 30 minutes it did the very same thing that was the problem in the first place! (we video taped this as proof)
When this was pointed out, in writing, their response was to blame the parts manufacturer and my wife! As the excuse to their ineptitude, they stated, twice, that my wife was there at reinstall and saw it tested and said "OK". As if she is suppose to completely analyze in just minutes, what they had 2 months correct! 
Buyer beware!

unknown

It was one of the worst experiences of my life. They were rude, incompetent and/or fraudulent all for just $69.00.

I had called them to get service. They came out and said my dish washer needed a few things. They ordered the part and they would call when it arrived. They never called, so i called them and they said they did call me. They quoted the part at 350.00 dollars and when they came out to fix the dishwasher they charged me 485.00 dollars. The dish washer wasn't installed correctly and it never needed the part they charged me for. All it needed was a little adjustment. The dish washer was never fixed. i called them again to come back out and i said the problem is still not fixed. They took 5 minutes to adjust my dish washer and now it works fine. I told him that I wasn't going to pay the 500.00 for the most expensive fix when it didn't need it and if not then I would call Angie's List and write a review. He said is that a threat and hung up.

My husband and I live in Cleveland Hts. Ohio and were visiting my mother-in-law in Springfield, Ohio for Mother's Day. Her Whirlpool refrigerator quit on Mother's Day and she lost a lot of food. My mother-in-law lives alone and has very limited mobility, as she suffers from MS. She doesn't drive. My husband and I *really* needed to get this refrigerator fixed, because my mother-in-law needed us to take her to the grocery store to get more food before we went back home to Cleveland. We waited for my mother-in-law's handyman guy who does her yard work to come and take a look at the fridge all day Sunday, and he never showed. Then Monday morning the the 14th, I found Carmichael's on Angie's List. We called them first thing in the morning and they sent someone out within an hour or two. The repairman (Scott, I think) was very professional, found the problem and fixed it promptly. The relay switch that turns on the compressor needed to be replaced. My husband and I were also impressed with the fact that Scott called his supervisor to get the part replenished that he had just used, while he was still at my mother-in-law's house. I wish we had called Carmichael's first instead of waiting all day Sunday for the guy who never showed. I think we would use them again in a heartbeat.

Responsive to set up appoint and come out within a couple of days. They listened to what was occuring and took the necessary corrective action to rule out any possible leaks by taking the washer apart.

I was remodeling my kitchen and purchased a Frigidaire dishwasher from Lowes. The pedestal for the dishwasher was constructed and dishwasher unpacked and installed, I removed the materials packed inside the dishwasher. I noticed the top rack was off its track and hanging down. There was no way for me to fix this problem.
I phoned Lowes, they suggested I phone Frigidaire which I did. Frigidaire gave me several repair companies to contact. Carmichaels Appliance Repair said they could come out the next day to look at the problem so I made an appointment.
The repair person arrived right on schedule, located and fixed the problem right away.
He was very instructive, showed me the features on my new dishwasher and how to use them. He was very polite and helpful. I would highly recommend this company.

THEY CAME IMMEDIATELY AFTER I CALLED. THE WORKER WAS THOROUGH AND MADE SURE THAT NOTHING ELSE WAS WRONG WITH THE REFRIGERATOR BEFORE HE LEFT. HE DID A GOOD JOB BECAUSE IT IS RUNNING FINE NOW.